Steve is so personable and knowledgeable about all the places we are interested in going. From Benidorm to New Market Safari. We trust Steve and will always return to Hays Nottingham City. He makes... See more
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See what reviewers are saying
Booked a few holidays with hays now never had any issues the staff go above and beyond to make sure everything is perfect for your holiday Alan is a great bloke and always goes the extra mile
Company replied
Aaminah, looked at every option for us, as we were booking a trip of a lifetime. Nothing was to much, & now we are looking forward to going to Alaska.
Company replied
We absolutely love booking with Hay's Travel brilliant team especially Alan always there to help and find us the best deals thank you so much for being a great team
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
3 Long Row, NG1 2DB, Nottingham, United Kingdom
- 01158605342
4.9
Excellent
1K reviews
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Friendly and knowledgeable..
Friendly and knowledgeable... Great service and a very competitive price 👏 👍
10 January 2026
Reply from Hays Travel - Nottingham
Karen,
We appreciate you sharing your experience with us. We're so glad you received friendly, knowledgeable service at a competitive price.
Hays Travel
Holly was lovely and very professional
Holly was lovely and very professional. I always prefer to come into store to book my holidays and I can always feel at ease
10 January 2026
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
Jillian rose was very helpful and…
Jillian rose was very helpful and freindly ten out of ten
17 January 2026
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
Confidence restored…….
After a bad experience with booking a previous holiday online we were recommended Hays by friends. The experience was reassuring, human, informative, competitive and successful. Between Sohal and his colleagues we are now going to Greece. Thankyou.
9 January 2026
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
Great service 👏
We book every year with hay travel Nottingham we get the same person ( Steven) who's just brilliant sorts best deals out and always with a smile such a lovely gentleman. Thanks again Steven see you next time
15 January 2026
Reply from Hays Travel - Nottingham
We're happy to hear that you consistently have a brilliant experience with us. It's great to know that we always sort out the best deals for you. We appreciate your continued bookings!
They was lovely They sorted my holiday…
They was lovely They sorted my holiday did the apps on my phone hundred per cent efficient
15 January 2026
Reply from Hays Travel - Nottingham
We're so happy we could efficiently sort your holiday and phone apps. Thank you for your lovely review; we appreciate your feedback!
Alan was very helpful and told us…
Alan was very helpful and told us everyone we needed to know including what baggage allowance we can take because each airline seems to have a different baggage allowance.
On the whole it was a very pleasant and easy experience.
Looking forward to a great holiday with no hiccups.
16 January 2026
Reply from Hays Travel - Nottingham
We're happy to hear that our assistance with your baggage allowance and other details made your experience pleasant and easy. Thank you for sharing your positive feedback; we hope you have a fantastic holiday!
Good to be listened to
We were very happy with the constructive help and advice we were given. We were listened to. Our needs were ascertained and refined until we got the package that fitted our needs and budget.
14 January 2026
Reply from Hays Travel - Nottingham
We're very happy to hear that you were satisfied with the assistance we provided. It's great to know we could help you find the perfect package to suit your needs and budget. Thank you for your feedback.
Jillian helped us book our first cruise…
Jillian helped us book our first cruise together and made the everything so easy. She explained things perfectly, answered any questions we had and helped us pick all our extras. We even got a coffee. We were there almost 2 hours going through the details and it was a really enjoyable process. Can’t wait for our cruise.
Thank you Jillian.
11 January 2026
Unprompted review
Reply from Hays Travel - Nottingham
We appreciate you taking the time to leave us such a complimentary review. We are so happy to hear that booking your first cruise was an enjoyable experience and that all your questions were answered. We hope you have a fantastic cruise!
Myself an my husband have always…Tenerife holiday
Myself an my husband have always travelled with company(friends) and our friend always dealt with the paperwork at the airport but unfortunately we are travelling just the two of us this time so we have to deal with the paperwork an it’s quite scary, the you gentleman who we saw was very helpful in everything that needed doing and he has also put my mind at rest and is going to show me what papers are for what ,I will definitely be recommending your company to everyone that asks about it
12 January 2026
Unprompted review
Reply from Hays Travel - Nottingham
We appreciate you sharing your experience. We're glad the team member was helpful in easing your concerns about the paperwork. It's great to know that you'll recommend our services!
Staff were friendly and helpful and…
Staff were friendly and helpful and knowledgeable 👍🙂
3 January 2026
Reply from Hays Travel - Nottingham
We appreciate you taking the time to leave us such a great review! We are so happy our team was helpful and friendly.
Clifford was very helpful
Clifford was very helpful, great service, couldn't do enough for us, thank you
13 January 2026
Reply from Hays Travel - Nottingham
We appreciate your kind words! We're happy to hear that you received great service and that our team member was so helpful to you.
All information from previous visit was…
All information from previous visit was remembered and also kept warm in the cold weather
11 January 2026
Reply from Hays Travel - Nottingham
Thank you very much.
Stephen is our top man
Stephen is our top man, very friendly helpful & very knowledgeable, that’s why we keep going back 👍🌟
11 January 2026
Reply from Hays Travel - Nottingham
Thank you very much.
Reply from Hays Travel - Nottingham
Thank you very much.
Reply from Hays Travel - Nottingham
Thank you very much.
I booked my holiday with Hays and it…
I booked my holiday with Hays and it was a wonderful experience
1 January 2026
Reply from Hays Travel - Nottingham
thank you for your lovely feedback x
Clifford was efficient and honest.
Clifford was efficient and honest.
Extremely helpful in selecting our holiday.
8 January 2026
Reply from Hays Travel - Nottingham
thank you for your lovely feedback x
My husband and I had a great experience…
My husband and I had a great experience at the Nottingham shop The young gentleman that served us did an excellent job with a little help from a young lady
We only went to ask a few questions but in the end booked a cruise
They were very friendly , polite and knowledgeable
6 January 2026
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
Reply from Hays Travel - Nottingham
Thank you for your lovely feedback.
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