Lindsay at Hays Travel in Abbeycentre is absolutely fantastic. She always goes above and beyond to help us book all of our holidays and makes the whole process so easy and stress-free. She’s friendly,... See more
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Andrea was Fantastic, from beginning to end,explained everything, very polite and knowledgeable. (Give her a rise ) Mr Joseph Mcferran.
I have been trying to search myself for a suitable holiday but just couldnt find the right one. I phoned Hays travel gave the lady a broad idea of what i wanted, and she found me the perfect holiday w... See more
Company replied
I would definitely say we got great ser besides getting our. Holiday away. We were recommended by a member of staff who had been the year before how to get the best 9f the break away. The staff we're... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 63 Abbeycentre, BT37 9UH, Newtownabbey, United Kingdom
- 02893180023
5.0
Excellent
2K reviews
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Always a pleasure when we book with
Always a pleasure when we book with Lindsay she has such knowledge on where to stay and places to go
28 February 2026
Reply from Hays Travel - NewtownAbbey
Hi Michelle,
Thank you for your lovely comments
I will ensure this is passed onto Lindsay
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim
Pleasant travel agent
Pleasant travel agent. Hasn’t been to destination we booked but knowledgeable nevertheless ! Took time to offer advice and get back to me with quotes ! All in all a good experience !
28 February 2026
Reply from Hays Travel - NewtownAbbey
Hi Denise,
Thank you for your lovely comments
I will ensure this is passed onto Andreea
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim
Very friendly and extremely…
Very friendly and extremely professional helped us select the perfect holiday thank you
1 March 2026
Reply from Hays Travel - NewtownAbbey
Hi Iain,
Thank you for your lovely comments
I will ensure this is passed onto Amy
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim
Friendly and very helpful
Staff friendly, very helpful, explained everything in detail looked at different travel routes so as to let us choose the best that suited us. Would highly recommend this store. Very impressed by Sharon
1 March 2026
Reply from Hays Travel - NewtownAbbey
Hi Stanley,
Thank you for your lovely comments
I will ensure this is passed onto Sharon
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim
The staff are amazing and go the extra…
The staff are amazing and go the extra mile in getting the best holiday.
21 February 2026
Reply from Hays Travel - NewtownAbbey
Hi Stacey,
Thank you for your lovely comments
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim
Christmas Market in Krakow
I was looking for a Christmas Market 4 days away. Kimberley (Kim) helped me with my choice. Organised the flights Assist and the Hotel.
Kimberly (Kim) was very professional, polite and informative.
Would recommend her.
21 February 2026
Reply from Hays Travel - NewtownAbbey
Hi Patricia,
Thank you for your lovely comments :)
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim
Reply from Hays Travel - NewtownAbbey
Hi James,
Thank you for your lovely comments
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim
Booking our Cruise
Very helpful and informative, made our decision on booking very easy and acceptable
15 February 2026
Reply from Hays Travel - NewtownAbbey
Hi Adrienne,
Thank you for your lovely comments
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim
Very professional and efficient and…
Very professional and efficient and booking completed in no time.
14 February 2026
Reply from Hays Travel - NewtownAbbey
Hi Theresa,
Thank you for your lovely comments
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim
Fantastic Rep and Service
Booked cruise with Hays Travel Abbeycentre yesterday through their rep Carolyn. We were running into problem with the particular flights we wanted that would suit us but Carolyn went all out to get it sorted for us. Fantastic rep and service.
20 February 2026
Reply from Hays Travel - NewtownAbbey
Hi Robert,
Thank you for your lovely comments
I will ensure this is passed onto Carolynn
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim
Reply from Hays Travel - NewtownAbbey
Hi Brian,
Thank you for your lovely comments
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store
Many thanks,
Kim
Very helpful and took time to fine us…
Very helpful and took time to fine us the right holiday .
16 February 2026
Reply from Hays Travel - NewtownAbbey
Hi Ian,
Thank you for the lovely feedback!
I will ensure this is passed onto the team
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Booked a family holiday to Portugal…
Booked a family holiday to Portugal with Andrea. Andrea was very helpful & knowledgeable about the destination which was great!
10 February 2026
Reply from Hays Travel - NewtownAbbey
Hi Jennifer,
Thank you for the lovely feedback!
I will ensure this is passed onto Andrea!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Reply from Hays Travel - NewtownAbbey
Hi Eileen,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Reply from Hays Travel - NewtownAbbey
Hi Angela,
Thank you for your lovely feedback!
I will ensure this is passed onto the team.
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Carolyn was very helpful and…
Carolyn was very helpful and professional, will certainly use Hays Travel again
15 February 2026
Reply from Hays Travel - NewtownAbbey
Hi Phylomena,
Thank you for your lovely feedback!
I will ensure this is passed onto Carolynn!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Staffs are lovely and very…
Staffs are lovely and very accommodating especially Kim.
13 February 2026
Reply from Hays Travel - NewtownAbbey
Hi Mary Ann,
Thank you for your lovely feedback :)
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Andrea was very helpful and made the…
Andrea was very helpful and made the whole experience very painless
14 February 2026
Reply from Hays Travel - NewtownAbbey
Hi Rosemary,
Thank you for your lovely feedback!
I will ensure this is passed onto Andrea
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Helpful honest assistance.
The agent Amy in Newtownabbey on Tuesday was able to help us decide which destination and resort we would choose. She suggested a resort that she had personally stayed at herself and highly recommended it.
10 February 2026
Reply from Hays Travel - NewtownAbbey
Hi Amanda,
Thank you for your lovely feedback!
I will ensure this is passed onto Amy!
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
Can't say enough about this travel…
Can't say enough about this travel agent's had a bit of trouble last year but the manager got it sorted for me, so just booked another holiday with them, would not go anywhere else, thanks for all your help,Ray
10 February 2026
Reply from Hays Travel - NewtownAbbey
Hi Raymond,
Thank you for your lovely feedback :)
If you need anything else, please do not hesitate to contact the store.
Many thanks,
Kim
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