As always the team at Hays travel Middleton, go above and beyond to help you with your choice of holiday. Friendly experienced and dedicated staff making the experience stress free and enjoyable. I... See more
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Never had a problem with Hays Travel Middleton, always smiling, polite and courteous. Very helpful finding ur holiday in a price bracket that suits me.and family. Never go anywhere else and my consult... See more
Company replied
The agent we booked our holiday with was very knowledgeable, and helpful with choosing our trip. She suggeted the best places to visit for the time of year we were booking our holiday for making it... See more
Staff always go that extra mile to find exactly what your looking for, catering to your needs. Adele in Hays Middleton works so hard to find the perfect holiday , searches the best prices , is pati... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Suffield House, 26 Suffield Street, M24 1HB, Middleton, United Kingdom
- 0161 4645531
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Reply from Hays Travel - Middleton
Every time I go into your Middleton…
Every time I go into your Middleton branch every one is do helpful

Reply from Hays Travel - Middleton
Great staff
Great staff — very patient and helpful. I’m very satisfied with the service; the staff helped me find the right holiday at a good price and location.

Reply from Hays Travel - Middleton
Wonderful Service
Thank you Jessica for making our booking so easy and getting us a great holiday. Middleton Hays is such a wonderful friendly shop nothing is any trouble foe any of the lovely ladies

Reply from Hays Travel - Middleton
More information required .
More information required with more options, and we are wondering have we made the right choice of hotels as we were not offered others.

Reply from Hays Travel - Middleton
Holiday shopping
Lyndsey was very helpful and shown us other hotels comparing prices and facilities when we made are choice everything was explained really well

Reply from Hays Travel - Middleton
Good customer interaction
Good customer interaction. Friendly and did everything they said they would

Reply from Hays Travel - Middleton
The member of staff that dealt with our…
The member of staff that dealt with our enquiry was very helpful and found us the best deal available.

Reply from Hays Travel - Middleton
Happy Hays Customer
Always go the extra mile for you and nothing is too much trouble. All staff are excellent, very pleasant, helpful and supportive. They have a good booking process and service and I have never had any problems. A big thank you to Alison who tirelessly searches the systems until she finds what you are looking for. When Alison is on holiday she always gives clear and precise handover information to her colleagues who pick up in her absence - Thank you Nicola.
5 out of 5 and would definitely recommend.xxx

Reply from Hays Travel - Middleton
Adele was excellent
Adele was excellent, she listened to what we wanted and spent time finding just what we were looking for. Highly recommended, definitely use Hays Travel again ! Pete & Shirley.

Reply from Hays Travel - Middleton
Fantastic support and advice from Adele…
Fantastic support and advice from Adele definitely efficient and professional will recommend to friends and family

Reply from Hays Travel - Middleton
I always book with Hayes travel the…
I always book with Hayes travel the service is excellent Adele was really patient with us and found us a brilliant holiday to Benidorm. Thank you Adele x

Reply from Hays Travel - Middleton
Difficult Customers ha ha
Jessica from welcoming us and all way through could not of do more and her experience showed 100%
And the other two ladies who have spoke to us on the phone have also been very good x

Reply from Hays Travel - Middleton
Came in to store yesterday
Came in to store yesterday staff were very friendly, booked a holiday and when I got home I noticed there was a slight issue with the total cost of the holiday. This was sorted extremely quickly, even on a Sunday with the shop being closed. I messaged them on Facebook and someone responded very quickly and the manger rang me personally to correct this. Thank you for taking all the stress of booking a holiday away

Reply from Hays Travel - Middleton
Just first class service from the girls…
Just first class service from the girls as always.

Reply from Hays Travel - Middleton
Great knowledge of the area we are…
Great knowledge of the area we are going to and very lovely lady who organised everything for us 👍👍

Reply from Hays Travel - Middleton

Reply from Hays Travel - Middleton
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