Outstanding, Our holiday enquiry wasn’t straight forward, we knew it would take some time to put together with what we would like, we were wrong, Katie got immediately on to it, we had a reply back... See more
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We went in to the Mansfield travel agents to enquire about a holiday to Lake Garda. We were given several options to consider, with no pressure to decide there and then. The assistant, Tom, then fo... See more
Company replied
Just booked a Wimbledon trip for 2027 with Hayes Travel, great communication with the guys (including out of orders!), ease of booking, friendly team, can’t wait for our trip and wouldn’t definitely c... See more
Company replied
A very pleasant young woman explained everything in great detail ensuring we understood. The process was made easy and nothing was too much trouble.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Unit 18 Four Seasons Centre, NG18 1SU, Mansfield, United Kingdom
- 01623333964
5.0
Excellent
2K reviews
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A very pleasant young woman explained…
A very pleasant young woman explained everything in great detail ensuring we understood. The process was made easy and nothing was too much trouble.
31 July 2026
Reply from Hays Travel - Mansfield
Robert,
Thankyou for your lovely words, we are so pleased to hear that you found the process easy. I hope you have a wonderful holiday!
- Bronte :)
Lovely young lady- very pleasant &…
Lovely young lady- very pleasant & efficient. 1st time booking with Hays travel- highly recommend
31 July 2026
Reply from Hays Travel - Mansfield
Jan,
Thank you for your wonderful 5-star review! We are so pleased to hear that your first booking with us was such a pleasant and efficient experience. We truly appreciate your high recommendation.
Kind Regards
Bronte
Reply from Hays Travel - Mansfield
Shirley,
Thank you so much for your wonderful review! We are so pleased to hear you received such great service and found our team helpful. We truly appreciate your kind words.
Kind Regards
Hays Travel Mansfield
Michelle who we dealt with found us our…
Michelle who we dealt with found us our perfect holiday when we go into Hays mansfield we always have Michelle to serve us as she is such a nice lady and has time for us and all holidays we have booked through her have been great hotels holidays etc
21 July 2026
Reply from Hays Travel - Mansfield
It is so good to see both you and Angela and I love having a catch up with you both. Thank you for booking your holidays with me. See you both soon. Michelle :-)
Rosie was fab booking our first trip…
Rosie was fab booking our first trip abroad. Looking forward to Christmas markets. Thank you Rosie we will be back very soon to book loads more holidays xxx
29 July 2026
Reply from Hays Travel - Mansfield
Kevin Sharp,
Thank you for your fantastic feedback! We are so pleased to hear that our colleague was able to help you book your first trip abroad. We hope you have a wonderful time at the Christmas markets and look forward to assisting you with many more holidays in the future!
Kind Regards Rosie
Hays Travel Mansfield
We went in to the Mansfield travel to enquire about holidays to Lake Garda
We went in to the Mansfield travel agents to enquire about a holiday to Lake Garda. We were given several options to consider, with no pressure to decide there and then.
The assistant, Tom, then followed up with an email for us to consider. We went back 2 days later and made a booking. He was most helpful.
30 July 2026
Reply from Hays Travel - Mansfield
Hi Mr Liegis,
Thank you for your kind review! We are delighted to hear that our team member (Tom) was able to provide you with excellent options and helpful service for your Lake Garda holiday. We hope you have a wonderful trip!
Kind Regards, Tom
Hays Travel Mansfield
Rosie was very patient and helpful with…
Rosie was very patient and helpful with our booking
27 July 2026
Reply from Hays Travel - Mansfield
Sylvia,
Thank you for your wonderful 5-star review! We are so pleased to hear that our colleague was patient and helpful with your booking.
Kind Regards
Hays Travel Mansfield
Michelle was brilliant as usual
Michelle was brilliant as usual . Couldn't do enough for us. Spent time and patience on helping us find the right holiday.
29 July 2026
Reply from Hays Travel - Mansfield
Thank you Martyn for your kind words. It is always great to see you and Geraldine. Thank you so much for booking your big family holiday with us. Michelle :-)
Outstanding
Outstanding,
Our holiday enquiry wasn’t straight forward, we knew it would take some time to put together with what we would like, we were wrong, Katie got immediately on to it, we had a reply back the same day, impressive. Over the next two days we tweaked hotels and dates.
Amazing results came back. No hesitation, we booked with confidence and have an amazing experience ahead to look forward to. Thanks a million Katie and of course Carole who helped put our trip together
29 July 2026
Reply from Hays Travel - Mansfield
Aaaaah Jojo, thank you for your lovely review, it was a pleasure helping plan your trip to Bali. I hope you have the most amazing time Katie :)
Very efficient Thankyou
26 July 2026
Reply from Hays Travel - Mansfield
You're more than welcome, thank you for choosing Hays Travel Mansfield for your next holiday to Tenerife, Tom :)
Reply from Hays Travel - Mansfield
Thank you Mr Walton for you kind words, it was a pleasure helping you with your next trip, Tom :)
Great customer service
Just booked a Wimbledon trip for 2027 with Hayes Travel, great communication with the guys (including out of orders!), ease of booking, friendly team, can’t wait for our trip and wouldn’t definitely consider booking future trips/holidays with the team - thank you, Michelle x
24 July 2026
Reply from Hays Travel - Mansfield
Michelle,
Thank you for your wonderful review! We are so pleased to hear that you had such a positive experience with our team and found the booking process easy. We are delighted you're looking forward to your trip and we can't wait to help you with future holidays!
Kind Regards
Hays Travel Mansfield
Reply from Hays Travel - Mansfield
Mrs Janet Dunstan,
Thank you for your fantastic 5-star review! We are so pleased to hear that our colleague at Mansfield provided you with such professional service.
Kind Regards
Hays Travel
Excellent Customer Service
Michelle went over and above in assisting us with our Lapland Trip for December 2027 nothing was too much trouble and she had helpful suggestions and ideas - great customer service thank you.
23 July 2026
Reply from Hays Travel - Mansfield
Jane,
Thank you for your wonderful feedback! We are so pleased to hear that our colleague went above and beyond to assist you with your trip and provided helpful suggestions. We appreciate your kind words about the great customer service.
Kind Regards
Hays Travel
As always Anna was so efficient in all…
As always Anna was so efficient in all that she did to book our next two holidays she was so welcoming and friendly 2
16 July 2026
Reply from Hays Travel - Mansfield
Jeanette Nowell,
Thank you for your lovely review! We are so pleased to hear that our team member was efficient, welcoming, and friendly in helping you book your holidays. We appreciate your kind words.
Kind Regards
Hays Travel
Reply from Hays Travel - Mansfield
Thank you for booking with us. It was apleasure to be able to help. Katie :-)
Excellent service no pressure Bethany…
Excellent service no pressure Bethany could not do enough to help me
23 July 2026
Reply from Hays Travel - Mansfield
Hello, Mr Marriott
Thank you for your lovely review. It was a pleasure booking your trip of a lifetime!
I look forward to hearing all about it
- Bethany :)
Reply from Hays Travel - Mansfield
Malc Scholey,
Thank you so much for your wonderful feedback! We are delighted to hear that you always receive such a personal touch from our team.
Kind Regards
Hays Travel
Reply from Hays Travel - Mansfield
Thank you for your kind words Yvonne, it was lovely to see you & John to plan your 2027 holiday, Katie :)
Always first class,would'nt go any…
Always first class,would'nt go any where else to book our holidays .
14 July 2026
Reply from Hays Travel - Mansfield
We are so pleased to hear that you always receive first-class service and wouldn't go anywhere else for your holidays! Thank you for your wonderful feedback.
Kind Regards - Michelle
Hays Travel Mansfield
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