A fantastic, personal service. Laura went above and beyond to sort out our holiday. She ensured every detail was covered. We can't thank her enough.
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See what reviewers are saying
Michael is a star.He explains everything everything and gives advice and guidance throughout the booking process.We have been dealing with Hays for many years and wouldn't go anywhere else and would h... See more
Company replied
Michael is a great asset to your business he will try very hard to get you exactly the holiday deal that suits you best. Also he likes feed back and any information about the holiday that he mentally... See more
Company replied
Maghull Branch - Amelia was brilliant in helping select the right holiday for us - professional with no pressure. Thank you
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Central Square, L31 0AE, Maghull, United Kingdom
- 01515 202090
4.9
Excellent
947 reviews
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Michael is very helpful and…
Michael is very helpful and informative. We have booked through Hays a number of times as the service is excellent
2 June 2026
Reply from Hays Travel - Maghull
Good Afternoon Mrs Mcmanus, thank you so much for your lovely review. It is much appreciated and we are so glad Michael could get your holiday booked. Kind regards, Rachel
The Staff make Hays.
The Staff, Emma was knowledgeable, friendly and extremely helpful. The booking process once a holiday found was easy to complete.
1 June 2026
Reply from Hays Travel - Maghull
Peter,
Thank you for your kind words! We are delighted you found our team helpful and your booking process easy.
Kind Regards
Hays Travel
Reply from Hays Travel - Maghull
Hi,
Thank you for your lovely comments
Regards
Emma
Big thank you to Jessica in Maghull…
Big thank you to Jessica in Maghull branch and to Michael who assisted when she wasn’t there. Jessica worked so hard to find our perfect getaway next January and all her hard work is much appreciated. Not forgetting Amelia who provided great advice with her experiences of Mauritius and Dubai.
24 May 2026
Reply from Hays Travel - Maghull
Hi Yvonne,
We are so happy to hear that our team was able to help you find your perfect getaway! We will be sure to pass along your kind words.
Kind Regards
Hays Travel
Extremely helpful, knowledgeable, friendly staff
Laura and Jessica have helped us with the booking of our holiday. They were both extremely helpful, knowledgeable and friendly. It was a pleasure, getting excited about the holiday . Thanks again!
30 May 2026
Reply from Hays Travel - Maghull
Good Afternoon Diane, thank you so much for your lovely review. It is much appreciated and I am so glad Laura could get your holiday booked. Kind regards, Rachel
Reply from Hays Travel - Maghull
Mr Edwards,
We appreciate your kind words. Thank you for sharing your positive experience with us.
Kind Regards
Hays Travel
It’s always good to go to Hays Maghull…
It’s always good to go to Hays Maghull shop the service and advice is second to none
30 May 2026
Reply from Hays Travel - Maghull
Good Afternoon Mr McGuinness, thank you so much for your lovely review. It is much appreciated and I am so glad we could get your holiday booked. Kind regards, Rachel
All the staff are amazing hardworking…
All the staff are amazing hardworking and very professional Mrs Lawler
22 May 2026
Reply from Hays Travel - Maghull
Rosemary Lawler,
We are so pleased to hear your kind words about our team!
Kind Regards
Hays Travel
Rachael at Maghull branch is so helpful…
Rachael at Maghull branch is so helpful and always goes the extra mile
She is a STAR
28 May 2026
Reply from Hays Travel - Maghull
Anne Griffiths,
We're delighted to hear our team provided such excellent service. Thank you for your kind words!
Kind Regards
Hays Travel
Thanks Amelia
Hi
Amelia from Maghull L31 Was very helpful, professional and patient in sourcing and booking our holiday
Will be asking her to sort our future holidays
17 May 2026
Reply from Hays Travel - Maghull
Good Afternoon Mr Ashcroft, thank you so much for your lovely review. It is much appreciated and we are so glad Amelia could get your holiday booked. Kind regards, Rachel
Excellent service From Laura and Rachel…
Excellent service From Laura and Rachel very informatic.
21 May 2026
Reply from Hays Travel - Maghull
Hi,
We are so pleased to hear this. Thank you for your kind words!
Kind Regards
Hays Travel
Brilliant staff all ways smiling love…
Brilliant staff all ways smiling love hays travel Maghull
12 May 2026
Reply from Hays Travel - Maghull
Hi Angelina,
We're so glad you enjoyed your experience. Thank you for your kind words!
Kind Regards
Hays Travel
We always book with Hays because each…
We always book with Hays because each person we have dealt with always seems to know what we want and show us the perfect holiday
Michael sat with us for over 1 hour and didnt rush us for our decision..as did emma last year
Would def speak to Michael and emma again
18 May 2026
Reply from Hays Travel - Maghull
Hi,
We're so pleased to hear we consistently help you find the perfect holiday. It's wonderful that our team takes the time to understand your needs. Thank you for your kind words!
Kind Regards
Emma
Hays Travel are the very best
We always go on holiday using Hays Travel, because of the staff in the Maghull office. We usually go to Rachel who is lovely, she genuinely does try her best to get you the best price for your holiday and, nothing is too much trouble for her especially as I need Special Assistance. She is an absolute pleasure to go to to secure your holiday, having said that all the staff in the office are very good at their jobs and are always willing to help. The atmosphere in the agency is really good from the moment you step inside you feel very comfortable and relaxed, it’s a lovely way to book your holiday.
17 May 2026
Reply from Hays Travel - Maghull
Hi,
Thank you for sharing your wonderful feedback. We are so pleased to hear about your positive experiences with our team and the comfortable atmosphere in our office. We truly appreciate your loyalty and kind words.
Kind Regards
Emma
Nice and friendly chat
Nice and friendly chat, gave a honest opinion and the paperwork all sorted for me.
16 May 2026
Reply from Hays Travel - Maghull
Good Afternoon Mr Nethercote, thank you so much for your lovely review. It is much appreciated and we are so glad Mike could get your holiday booked. Kind regards, Rachel
The lady that dealt with are booking…
The lady that dealt with are booking was fantastic on every level thank you so much.
13 May 2026
Reply from Hays Travel - Maghull
Hi,
Thank you for your lovely comments - Glad to hear Rach got you all sorted
Regards
Emma
Young lady was very friendly and…
Young lady was very friendly and helpful
Would have awarded a 5 star if insurance was free
14 May 2026
Reply from Hays Travel - Maghull
Good Afternoon, thank you so much for your review it is much appreciated and we are so glad we could give good service :) Kind regards, Rachel
My itinerary was full filled in a professional manner.
The travel agent listened to my requests and accomdated them to the full. She was clear in what had been arranged. She was patient, friendly and pleasant.
13 May 2026
Reply from Hays Travel - Maghull
Dear Mr Proudler
We appreciate you taking the time to leave us such a wonderful review. We're so glad to hear that our team member was able to fully accommodate your requests!
Kind Regards
Hays Travel Maghull
Friendly helpful experience
12 May 2026
Reply from Hays Travel - Maghull
Hi,
Thank you for your lovely comments
Regards
Emma
Great service from Amelia at the…
Great service from Amelia at the Maghull Branch. Arranged a complicated vacation stay in a remote part of Germany. All flights, accomodation and connecting rail transfers managed in a very friendly and organised manner.
2 May 2026
Reply from Hays Travel - Maghull
Good Morning Mr Lynch, thank you so much for your lovely review. It is much appreciated and we are so glad Amelia could get your holiday booked. Kind regards, Rachel
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