A fantastic, personal service. Laura went above and beyond to sort out our holiday. She ensured every detail was covered. We can't thank her enough.
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Michael is a star.He explains everything everything and gives advice and guidance throughout the booking process.We have been dealing with Hays for many years and wouldn't go anywhere else and would h... See more
Company replied
Maghull Branch - Amelia was brilliant in helping select the right holiday for us - professional with no pressure. Thank you
Michael is a great asset to your business he will try very hard to get you exactly the holiday deal that suits you best. Also he likes feed back and any information about the holiday that he mentally... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
5 Central Square, L31 0AE, Maghull, United Kingdom
- 01515 202090
4.9
Excellent
942 reviews
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Staff very helpful and informative with…
Staff very helpful and informative with first hand knowledge of destination. Easy to book and look at options for flights etc. Good deal and happy with final choice.
26 July 2026
Reply from Hays Travel - Maghull
Good Afternoon Nicky, thank you so much for your lovely review. It is much appreciated and we are so glad Laura could get your holiday booked. Kind regards, Rachel
Great travel agent
The staff are always very friendly and willing to help with any questions you may have, their expertise are always appreciated. I would recommend Heys Travel in Maghull 100%. Thank you.
3 August 2026
Reply from Hays Travel - Maghull
Hi,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team's friendliness and expertise are consistently appreciated. We truly value your recommendation.
Kind Regards
Hays Travel
Service above and beyond.
Orders some Currency for trip to Colombia. I got confused about the exchange rate when I got my money.
Later that day I spoke to the cashier over the phone, she was very helpful and polite and explained everything clearly. I then understood everything.
Later that day that cashier rang me back saying she had investigated my concerns, and due to a change in exchange rates they owed me a small refund. Not many companies would go the extra mile like this. Great service, great company.
Thank you.
31 July 2026
Unprompted review
Reply from Hays Travel - Maghull
HI,
We are delighted to hear about your positive experience with our team member. It's wonderful to know that we could clarify your concerns and provide such excellent service, even going the extra mile. We truly appreciate your kind words!
Kind Regards
Hays Travel
Amelia was so helpful and kind
Amelia was so helpful and kind
Booked our holiday quickly and was so helpful with the extras I requested also
27 July 2026
Reply from Hays Travel - Maghull
Hi,
Thank you for your fantastic feedback! We are so pleased to hear that your experience was excellent and that we could help with all your requests.
Kind Regards
Hays Travel
helpful staff
We had to wait a bit as both staff were with customers it was Sunday but staff were very helpful while booking our holiday
26 July 2026
Reply from Hays Travel - Maghull
Mal,
Thank you for taking the time to leave a review. We appreciate your patience, and we're so glad to hear that our team was helpful in booking your holiday!
Kind Regards
Hays Travel WhiteRose
5 star service
Really helpful from start to finish… made booking a holiday feel like a treat rather than a stressful job! Jess and Michael listened to what I wanted and took the time to find me the right holiday.
26 July 2026
Reply from Hays Travel - Maghull
Jane H,
Thank you for your wonderful feedback! We are so pleased to hear that booking your holiday felt like a treat and that our team helped you find the perfect trip.
Kind Regards
Emma
Manager
Holiday booked
Booked our holiday through Hays in Maghull. The staff are very knowledgeable and extremely helpful.
18 July 2026
Reply from Hays Travel - Maghull
Angela McCormack,
Thank you for your wonderful review! We are so pleased to hear that our team provided such knowledgeable and helpful service. We appreciate your kind words.
Kind Regards
Emma
Manager
Helpful and knowledgeable staff.
Helpful and knowledgeable staff.
Booking was an easy process
25 July 2026
Reply from Hays Travel - Maghull
Hi,
Thank you so much for your wonderful 5-star review!
Kind Regards
Emma
Very knowledgeable ,and was able to…
Very knowledgeable ,and was able to explain the process of booking
17 July 2026
Reply from Hays Travel - Maghull
Mr K Price,
Thank you for your wonderful feedback! We are so pleased to hear that our team was knowledgeable and able to clearly explain the booking process. We truly appreciate your kind words.
Kind Regards
Emma
Manager Maghull
We book all our holidays with the…
We book all our holidays with the maghull branch..they always get us the best deals and will beat other prices we have had..and the staff are very friendly and know their stuff.
17 July 2026
Reply from Hays Travel - Maghull
Good Afternoon Mr Rooney, thank you so much for your lovely review. It is much appreciated and always a pleasure to book your holidays. Kind regards, Rachel
From start to finish Hayes travel…
From start to finish Hayes travel ensured I had all the relevant information when I booked to Vegas. They were beyond helpful and gave me great ideas when booking. Would recommend booking through Hayes the staff are next level!
24 July 2026
Reply from Hays Travel - Maghull
Good Afternoon Mr Williams, thank you so much for such a lovely review. It is much appreciated and a pleasure to book your holiday :) Always here to help. Kind regards, Rachel
Reply from Hays Travel - Maghull
Hi,
Thank you so much for your wonderful 5-star review! We are delighted to hear that you found our team to be very helpful. Your kind words are greatly appreciated.
Kind Regards
Hays Travel
Easy helpful good value understood what…
Easy helpful good value understood what wecneeded
19 July 2026
Reply from Hays Travel - Maghull
Hi,
We're so glad we could provide easy, helpful, and valuable service that met your needs! Thank you for your kind words.
Kind Regards
Hays Travel
Maghull branch always go that extra…
Maghull branch always go that extra mile . Brilliant staff
19 July 2026
Reply from Hays Travel - Maghull
Hi,
Thank you for taking the time to leave such a lovely review. We are so pleased to hear that our team goes the extra mile!
Kind Regards
Hays Travel
Michael is a great asset to your…
Michael is a great asset to your business he will try very hard to get you exactly the holiday deal that suits you best. Also he likes feed back and any information about the holiday that he mentally notes for future reference. He is approachable a good listener and so friendly you look forward to your next travel need.
19 July 2026
Reply from Hays Travel - Maghull
Hi,
Thank you for your wonderful review! We are so pleased to hear about your positive experience and that Mike was helpful and made you feel happy with your choice. We appreciate your recommendation and look forward to assisting you again in the future.
Kind Regards
Hays Travel
Reply from Hays Travel - Maghull
Good Afternoon Ann,
Thank you for your wonderful review! We are so pleased you got your holiday booked with Amelia. We truly appreciate your kind words.
Kind Regards
Rachel
Quick and easy
Jessica’s expertise and their simplicity of booking through an agent made for a grease and easy cooking
18 July 2026
Reply from Hays Travel - Maghull
Hi,
Thank you for your wonderful feedback! We're so pleased to hear that our team made your booking experience easy and enjoyable. We truly appreciate your kind words.
Kind Regards
Hays Travel
We were met by the lovely Laura who…
We were met by the lovely Laura who went through the holidays we had picked ourselves. Luckily she had noticed our favourite, next door had renovations going on so the noise was affecting people. We booked the riu hotel Costa del sol and we’re her now . It’s a fantastic place . It’s a large hotel but it has plenty of places to eat and drink. We’re glad we went to hays
8 July 2026
Reply from Hays Travel - Maghull
Jane Beard,
Thank you for your wonderful feedback! We are so pleased to here Laura was able to help you find such a fantastic holiday and that you are enjoying your stay. We appreciate your kind words.
Kind Regards
Emma
Manager
Reply from Hays Travel - Maghull
Hi Michelle,
Thank you for your wonderful review! We are so pleased to hear that we were able to assist you in choosing your holiday. We truly appreciate your kind words.
Kind Regards
Hays Travel
Mike was knowledgeable and nothing was…
Mike was knowledgeable and nothing was too much trouble
15 July 2026
Reply from Hays Travel - Maghull
Hi,
Thank you for your wonderful 5-star review! We are so pleased to hear that our team member was helpful and knowledgeable. We truly appreciate your kind words.
Kind Regards
Hays Travel
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