Hays Travel in Livingston is fantastic, nothing is too much trouble and I have amended my booking a few times. Megan books most of our holidays and what a lovely girl she is. A real asset to Hays in L... See more
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We booked yesterday for a May holiday for 4 people in Malta. Aiden was very helpful and pleasant. We had already chosen our hotel in St Paul's Bay as it had been recommended and Aiden was able to f... See more
Aidan was fantastic, he listened to my concerns and solved all of them with options I was comfortable with. He sorted everything for us to have a dream holiday and we can’t thank him enough!
Company replied
We always experience very helpful staff in Hays Livingston. We travel there especially even though we have many travel agents nearer to our home. Thank you Megan for your friendly smile and helpful as... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
81 Almondvale south, EH54 6HR, Livingston, United Kingdom
- 01506667133
4.9
Excellent
1K reviews
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Thank you Team Hays
We booked yesterday for a May holiday for 4 people in Malta. Aiden was very helpful and pleasant. We had already chosen our hotel in St Paul's Bay as it had been recommended and Aiden was able to find us a very good deal.
Thank you Aiden and Team Hays
Great service as usual 👏 👍.
24 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Aidan was fantastic
Aidan was fantastic, he listened to my concerns and solved all of them with options I was comfortable with. He sorted everything for us to have a dream holiday and we can’t thank him enough!
23 August 2026
Reply from Hays Travel - Livingston
Thank you very much for your really kind review and for choosing to book your holiday with our branch!
If you need anything else before your holiday, just let us know
Aidan
Aiden at the Livingston branch was very…
Aiden at the Livingston branch was very patient and helpful finding us the perfect destination when we told him my husband had a hip replacement so needed an hotel with a lift/ walk in shower and only 3 hour flight time,he even suggested and organised assistance for us at the airport.
21 August 2026
Reply from Hays Travel - Livingston
Thank you so much for your leaving us some feedback. I'm glad I could help find somewhere that suited your requirements!
Thanks for booking with us, anything you need before you travel just let us know.
Aidan
Helpful found the best fare for which …
Helpful found the best fare for which was great
21 August 2026
As always the staff are so pleasant
As always the staff are so pleasant , so helpful, nothing is too much bother.
19 August 2026
Reply from Hays Travel - Livingston
Thank you so much for your leaving us some feedback. We appreciate you taking the time to share your experience in our store.
Thanks for booking with us again , anything you need before you travel just let us know.
Hays Travel Livingston
Tremendous experience and seemless…
Tremendous experience and seemless booking process.
20 August 2026
Reply from Hays Travel - Livingston
Thank you for your leaving us some feedback! It's great to hear that your experience in our store was a good one.
Thanks for booking with us
Kind Regards
Hays Travel Livingston
Great staff very helpful and made…
Great staff very helpful and made booking quick and easy
19 August 2026
As normal the staff were very helpful…
As normal the staff were very helpful they actually new our name, and checked the price we found on the Tui app and matched it no quibble
18 August 2026
Reply from Hays Travel - Livingston
Thanks for choosing to book another holiday with us , its always lovely seeing you in store.
Thanks also for leaving us some feedback and for the 5* review.
Hays Travel Livingston
phoned to book a holiday every thing…
phoned to book a holiday every thing booked and sorted in a short time very help full first time I have booked with Hays wont be the last
thank you
Mrs Jacqueline Docherty
16 August 2026
Susanne as always
Susanne as always, very professional and goes above and beyond in the search for the perfect holiday.
15 August 2026
Reply from Hays Travel - Livingston
Thank you for taking the time to leave me some feedback , I really appreciated reading your comments.
Thanks for booking with me again , have a great holiday!
Kind Regards
Susanne
Hays Travel Livingston
Fantastic service with Suzan as allwaysv
10 August 2026
Reply from Hays Travel - Livingston
Thank you for taking the time to leave some feedback and a 5* review.
Thanks again for booking with me. Have a great holiday!
Kind Regards
Hays Travel Livingston
Hays Travel in Livingston is fantastic
Hays Travel in Livingston is fantastic, nothing is too much trouble and I have amended my booking a few times. Megan books most of our holidays and what a lovely girl she is. A real asset to Hays in Livingston. All the staff are hardworking, professional and have excellent listening skills. We wouldn’t go anywhere else.
8 August 2026
Reply from Hays Travel - Livingston
Thank you very much for leaving such a lovely review. Glad we were able to amend your holiday. Look forward to hearing all about it. Thanks, Hays Travel Livingston
Great experiance.
First time Iv used you and will use again. Ladies name was Karen, she was very helpful and patiant with me.
Spent ages looking for just wanted.
13 August 2026
5 star always nothing is to much for…
5 star always nothing is to much for the staff the are very happy to help you greet you with a smile I have used hays travel for years and will continue to use them
2 August 2026
Reply from Hays Travel - Livingston
Thank you for taking the time to leave us a 5* review - we really appreciate it!
Megan
Susanne always helps with all my…
Susanne always helps with all my holiday requirements.
11 August 2026
Reply from Hays Travel - Livingston
Thanks for choosing to book with us again and for taking the time to leave us a 5* review.
Anything you need before you travel just let me know.
Kind Regards
Susanne
Hays Travel Livingston
Great friendly service
Great friendly service, very responsive to queries and recommendations
2 August 2026
Reply from Hays Travel - Livingston
Thank you for taking the time to leave us a 5* review - we really appreciate it!
Megan
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