Booking with Hays Travel was a great experience Josh was so friendly and helpful he made the whole process a delight. He answered all our questions and it was so much easier than doing it ourselves on... See more
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Joshua was so knowledgeable from start to finish. We definitely didn’t make things easy for him with all of our requests, but he took the time to understand exactly what we were looking for and fo... See more
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The Store manageress Katie is so knowledgeable about her job. We have booked many a holiday with her & it's always been a first class service, I wouldn't book anywhere else. Yours sincerely Mr Paul... See more
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Absolutely 1st class service from Claire over the phone & emails, matched our search on Jet2s app & so easy to book over the phone with just a few details to secure the live deal then went to Kirkham... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
4 Poulton Street, PR4 2AB, Kirkham, United Kingdom
- 01772970494
4.9
Excellent
352 reviews
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Very helpful and plenty of knowledge
Very helpful and plenty of knowledge, very pleased with the help
13 March 2026
Reply from Hays Travel - Kirkham
Hi Leon
We appreciate your positive feedback and we're so happy to hear that our assistance was helpful and informative for you!
Kind regards
Claire
Kate Very knowledgeable and the whole…
Kate Very knowledgeable and the whole booking experience was first class
20 March 2026
Reply from Hays Travel - Kirkham
We appreciate you booking with us and are so glad the booking experience was first class.
Reply from Hays Travel - Kirkham
We're glad she was helpful! Thank you for letting us know about your positive experience.
Thanks Claire.
All the staff I have spoken to have been lovely but Claire has been amazing. I had made a booking error that could easily have resulted in a cancelled trip but she cheerfully stepped in and sorted it out. Top girl! Thankyou so much.
12 March 2026
Unprompted review
Reply from Hays Travel - Kirkham
Thank you for your kind words Wendy,
I'm so pleased I got everything sorted and you can now look forward to your holiday
Looking forward to helping you with your next escape or query
Claire
Excellent service
18 February 2026
Reply from Hays Travel - Kirkham
Thank you for your review, we're really pleased you found our service to be excellent
From booking our holiday right at the…
From booking our holiday right at the start, then having to do some changes then helping with travel insurance Mollie & Claire have been great.
1 March 2026
Reply from Hays Travel - Kirkham
Claire, We're happy to hear that our assistance with your booking, changes, and travel insurance was so helpful. Thank you for your positive feedback; we appreciate it!
Claire was warm and welcoming!
Claire was warm welcoming and very efficient. She knew the destination very well and completely understood my requirements . I had previously tried to book the holiday with TUI direct but struggled and I'm so glad I decided to use Hays!
27 February 2026
Reply from Hays Travel - Kirkham
Thank you for your lovely feedback, it was a pleasure to find the right rooms for you and get this booked and arranged.
Many thanks
Claire
Asian odyssey
We had booked 4 weeks ago for a ‘ bucket list’ trip to Rome with Kate. She made the whole process friendly and simple. Picked the trip, booked it there and then.
I enquired about a multi destination trip to Asia with Kate last week. She put everything into tailoring a bespoke 4 week trip including HK, Thailand, Philippines and more. She came up with a great itinerary at a price I couldn’t believe. One week later, deposit paid for a dream holiday in October.
Kate was very professional and friendly throughout the process , even staying late one evening to accommodate my schedule. Her attention to detail and constant communication was evident and appreciated. Thanks Kate
27 February 2026
Reply from Hays Travel - Kirkham
James,
We're happy to hear that the Rome trip booking was friendly and simple. It's great to know that we could tailor a bespoke Asia trip, and that the itinerary and price met your expectations. We appreciate your positive feedback regarding the attention to detail and communication.
Many Thanks
Hays Travel Kirkham
Absolutely fantastic service
Absolutely fantastic service! Really knowledgeable and helpful booking my first ever cruise - knowledge re the ship was exceptional and felt completely confident in my choice. Thank you . Wouldn’t trust my booking with anyone else. Having a local branch in Kirkham and it being open on Sunday was a bonus. Thank you
22 February 2026
Reply from Hays Travel - Kirkham
Maura, We're delighted to hear about your fantastic experience booking your first cruise! It's great to know our team's knowledge made you feel confident in your choice. Thank you for your trust and for highlighting the convenience of our local branch. We look forward to welcoming you in store in the near future :)
Professional and friendly staff
Very helpful and knowledgeable member of staff (Kate). Looked at various options for me and explained everything very well. Not at all pressured to buy. (But I did!)
21 February 2026
Reply from Hays Travel - Kirkham
We appreciate you taking the time to leave us such a wonderful review! We're so happy to hear that you found Kate helpful and informative, I will make sure to pass your thanks onto her!
Explaining various options
Explaining various options, courteously asking for essential information, and efficiently booking the required flight.
20 February 2026
Reply from Hays Travel - Kirkham
We appreciate you sharing your experience. We are happy to hear that our team explained your options and efficiently booked your flight.
Hays Travel
Claire was brilliant
Claire was brilliant, helped us choose the right cabin for us and was so friendly & cheerful. She took all the stress & hassle out of booking and got us a fab deal. Thank you so much Claire.
13 February 2026
Reply from Hays Travel - Kirkham
Thank you so much for your lovely review! It was an absolute pleasure helping you choose the perfect cabin. I’m really glad to hear the process felt smooth and stress‑free — that’s exactly what I aim for.
Thanks again,
Claire
Booked flights only
Booked flights only
Manchester to Newquay
Very helpful, did not feel pressured or rushed,
Both ladies
professional and excellent customer service
11 February 2026
Reply from Hays Travel - Kirkham
We're happy to hear that you found us helpful when booking your flights. We appreciate your feedback regarding the professional and excellent customer service you experienced!
I can't fault our experience booking a…
I can't fault our experience booking a cruise with Hays travel in Kirkham, Claire was fantastic
8 February 2026
Reply from Hays Travel - Kirkham
We are happy to hear that you had a fantastic experience booking your cruise with us. Thank you so much for your kind review.
Hays Travel
professional staff
professional staff
amazing team
always made to feel welcome
wouldnt go anywhere else
29 January 2026
Reply from Hays Travel - Kirkham
We appreciate you sharing your experience with our team. We're so happy to hear you always feel welcome and valued.
Hays Travel
Staff professional and knowledgeable…
Staff were professional and knowledgeable and went the extra mile to get the best deal for us. Molly was our advisor and she listened to what our needs were and answered all the questions we asked about the cruise and was able to get us everything we wanted
30 January 2026
Reply from Hays Travel - Kirkham
It was an absolute pleasure helping you plan your cruise. Wishing you an amazing cruise, and I’d love to help again anytime you’re ready to plan your next adventure!
Reply from Hays Travel - Kirkham
We appreciate your kind words! We are so glad that you found our team to be helpful, quick, and knowledgeable.
Hays Travel
Lovely to deal with
Kirkham was recommended to us by a family member. They were very easy to deal with and booked my cruise with no problems at all
27 January 2026
Reply from Hays Travel - Kirkham
Thank you Becky!
We're happy to hear that your family member recommended us and that we booked your cruise smoothly. Thank you for sharing your positive experience with us!
Hays Travel
Reply from Hays Travel - Kirkham
We appreciate your feedback and are so glad that we could provide you with an easy and helpful experience.
Lovely staff member listened to our…
Lovely staff member listened to our needs and very patiently arranged our holiday for us
25 January 2026
Reply from Hays Travel - Kirkham
Thanks for your review! I am so glad that I was able to arrange your holiday to your expectations. Hope to see you again soon!
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