Very helpful, saved me more money than I thought I would have done. Managed to make an easy booking that day. Would definitely use again and recommend to other people
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Great service Naomi was very helpful and informative throughout the booking process . I just left her with a list of dates and preferred destinations and she matched it perfectly.
Naomi looked after me yesterday and She is part of Hays travel at the holderness Road branch which are always extremely friendly and give great advice. We have confidence in their ability to find... See more
Company replied
Hi niaomi was amazing so helpful she answered all our questions promptly,and also showed us every detail of the cruise which was perfect thankyou soo much 😁
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Holderness Road, HU9 3JA, Hull, United Kingdom
- 01482534921
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The girl who sorted the holiday did a…
The girl who sorted the holiday did a great job sorting out everything we required.

Reply from Hays Travel - Hull Morrisons
Naomi looked after me yesterday and
Naomi looked after me yesterday and
She is part of Hays travel
at the holderness Road branch which are always extremely friendly and give great advice. We have confidence in their ability to find what we are looking for in our holiday. There is never any pressure or persuasion but very careful consideration of our requests or needs. We gave dealt with most of the staff and are equally pleased with their assistance confident in not wanting to use any other company

Reply from Hays Travel - Hull Morrisons
Alishia…Hays Travel
Very pleasant and helpful,Alishia served us with a smile and was very knowledgeable about where we were going.I went in to book a girly break and ended up booking a 2nd break away thanks to her pointing out some great April deals.Thankyou Alishia .

Reply from Hays Travel - Hull Morrisons
Elisha ..
Elisha ...
The main reason my wife and I always book with hays is Elisha , she takes care of everything and we trust her judgement and advice always ❤️

Reply from Hays Travel - Hull Morrisons
Very helpful guided us through what we…
Very helpful guided us through what we needed to know

Reply from Hays Travel - Hull Morrisons
Very helpful, knowledgeable and professional
Very helpful, knowledgeable and professional adviser who soon found a holiday that met our requirements at a sensible price.

Reply from Hays Travel - Hull Morrisons
Was helped by Naomi she was very…
Was helped by Naomi she was very helpful went above and beyond to get a holiday we are happy with , she sorted dates and flight times etc that fit in with us all . Also very cheerful & polite nothing was too much trouble

Reply from Hays Travel - Hull Morrisons
Emily was absolutely amazing
Emily was absolutely amazing, she knew everything about the destination and more. Made us feel really welcome, polite and well presented

Reply from Hays Travel - Hull Morrisons
Always go to Hays in Morrisons get…
Always go to Hays in Morrisons get service lovely staff

Reply from Hays Travel - Hull Morrisons
Staff a fantastic helpful
Staff are vert helpful and fantastic polite.And upstand what you want and need as a family.

Reply from Hays Travel - Hull Morrisons
Great Service
Great Service, always very friendly and because we have booked several times they remember what we need ( usually two rooms ) and it makes it so easy. Would definitely recommend Hays Travel. Many Thanks

Reply from Hays Travel - Hull Morrisons
Elisha and Naiomi
Elisha and Naiomi, who organised our booking, were absolutely fantastic. The communication was really clear and they got back to me straightaway. They also made sure that we got everything we needed in our holiday package.

Reply from Hays Travel - Hull Morrisons
Fantastic very patient advisor nothing…
Fantastic very patient advisor nothing too much trouble

Reply from Hays Travel - Hull Morrisons
Emily was very helpful and informative
Emily was very helpful and informative. Nothing too much troible. Had to phone in after initial vizit, very helpful and friendly

Reply from Hays Travel - Hull Morrisons
Elisha was very professional and really…
Elisha was very professional and really put me at ease booking my holiday to vegas on my own.
Went above and beyond her duties to make me feel better
Really appreciate thanks

Reply from Hays Travel - Hull Morrisons
Staff very helpful no problem looking…
Staff very helpful no problem looking for best deals .very friendly and professional

Reply from Hays Travel - Hull Morrisons
Helpful and friendly staff
Helpful and friendly staff. Answered all our questions. I have booked with Hays a number of times and have always been happy with the service

Reply from Hays Travel - Hull Morrisons
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