I've been booking holidays through Hays for several years now! Staff are always cheerful and friendly They make booking so easy (we had our holiday booked and paid for within 30 minutes) couldn't... See more
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I was greeted by very friendly and polite staff. The staff member went through all of my holiday details and answered every question thoroughly Would definitely recommend this company to friends an... See more
Very helpful, saved me more money than I thought I would have done. Managed to make an easy booking that day. Would definitely use again and recommend to other people
Great service Naomi was very helpful and informative throughout the booking process . I just left her with a list of dates and preferred destinations and she matched it perfectly.
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Holderness Road, HU9 3JA, Hull, United Kingdom
- 01482534921
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Emily was excellent and found us the…
Emily was excellent and found us the exact holiday we was looking for and we can't wait to jet off to Greece. Emily was polite friendly and informative.

Reply from Hays Travel - Hull Morrisons
We always book through Hays Travel
We always book through Hays Travel. Great service . What more could you ask for.

Reply from Hays Travel - Hull Morrisons
Elishia is really good she sorts all…
Elishia is really good she sorts all our hoildays and nothing is to much trouble she always asks about the limit hays travel would be lost without her as she works so hard and i never go to anyone else we booked loads of hoilday with her 10 out of 10

Reply from Hays Travel - Hull Morrisons
Pleasant staff
Pleasant staff, very helpful and informative. Although people tend to use the internet, I prefer to deal with a person face to face.

Reply from Hays Travel - Hull Morrisons
P and O cruise. P and O cruise. p was very knowledgeable and a very…
Lexie was very knowledgeable and a very nice helpful young lady👍

Reply from Hays Travel - Hull Morrisons

Reply from Hays Travel - Hull Morrisons
The woman called Elisha who helped us…
The woman called Elisha who helped us find our holiday was amazing, she was very knowledgable about different places and found us just what we wanted ⭐️

Reply from Hays Travel - Hull Morrisons
Very Good Experience
From start to finish the assistant, Elisha, was very friendly and helpful and made sure that we got the holiday we wanted.

Reply from Hays Travel - Hull Morrisons
Always perfection
Been using hays travel holderness Road for a few years now, all the people are very welcoming and take there time to find you're perfect holiday..if I could score more then 10 I would. Thank you again for looking after us for our next trip away in may

Reply from Hays Travel - Hull Morrisons
Helpful staff very informative and knew…
Helpful staff very informative and knew their subject well

Reply from Hays Travel - Hull Morrisons
Excellent service very friendly staff
Excellent service very friendly staff. Lovely experience booking our holiday thank you very much

Reply from Hays Travel - Hull Morrisons
Have used Hays Travel for many years…
Have used Hays Travel for many years now and always find them extremely helpful and informative, they will always strive to get the best deals for you. Have just booked our latest holiday with them and will be back to book any future holidays too.

Reply from Hays Travel - Hull Morrisons
Solo traveller
Enquired on line, and Lexie got straight back after I told her exactly what I was looking for, she was quick and very helpful,
The price was good and later Lexie called and double checked everything with me
I am really happy with the quick and efficient service I received

Reply from Hays Travel - Hull Morrisons
Elisha was very helpful and listened to…
Elisha was very helpful and listened to what wonted thank you

Reply from Hays Travel - Hull Morrisons
Winter Sun
Was trying to book with Jet2 online and was having problems so called Hays Morrisons in hull as i booked last year with them and they were so brilliant , and once again they came up trumps. Got me the holiday i wanted for the price i wanted. Nothing is too much trouble for them they are so lovely , professional and thorough . 5 stars again from me

Reply from Hays Travel - Hull Morrisons
Booking with Hays Travel
We love booking our holidays with Hays.
Elisha booked our recent holiday.
If anything goes wrong with the holiday we can go into the shop & get it sorted.
All the staff are knowledgeable regarding holiday destinations, we have had some lovely holiday's with Hays Travel thank you

Reply from Hays Travel - Hull Morrisons
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