This is the second holiday we have booked with Hays in Glasgow Gordon street after we had such a good experience on our first visit We had another great experience with Sorcha, who has lots of local... See more
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Karen was excellent she listened too what I wanted and she contacted Newmarket Holidays and got my Safari trip organised as a solo traveller. Karen and all of the staff at Hays Travel Gordon Street ar... See more
Excellent staff. Went out of their way to help find the holiday I wanted. All very last minute and delighted with the hotel and location in Florence they managed to book for me. Flights worked out pe... See more
Company replied
I've booked with Hays a few times now and keep going back because they are so good and very knowledgeable about places I know and places I've not made it to yet. Staff are always friendly and welcom... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 Gordon Street, G1 3PU, Glasgow, United Kingdom
- 01413194933
4.9
Excellent
917 reviews
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Reply from Hays Travel - Glasgow
Thanks so much for the lovely review
Reply from Hays Travel - Glasgow
Thank you so much for your lovely review! We hope to see you next time for next holiday!
Very helpful and polite staff at Gordon…
Very helpful and polite staff at Gordon St office.
My wife and I have booked a few holidays via Hays and have all their staff are very helpful.
At the Gordon st office all the travel agents are exceedingly helpful, knowledgeable, patient and polite. They do not pressurise you into sales unlike other TAs we have tried using.
Would recommend this TA and this office.
22 November 2025
Reply from Hays Travel - Glasgow
Hi Kenny, thank you so much for your kind and positive review! We really appreciate your feedback and booking. We are so glad you had a great experience in the Glasgow Gordon St. branch and we hope you have a brilliant holiday! See you next time
A great visit
A great visit - Karen was so friendly and helpful! She was also very knowledgeable with lots of helpful suggestions for holidays and excursions. Thanks!
16 November 2025
Reply from Hays Travel - Glasgow
Thanks so much for the great review we really do appreciate it
Holiday 2026
A positive pleasant experience. Knowledgeable friendly helpful staff with nothing too much bother.
20 November 2025
Reply from Hays Travel - Glasgow
Thank you for your kind review! We really appreciate it!
Reply from Hays Travel - Glasgow
Thank you so much for your kind review!
Reply from Hays Travel - Glasgow
Thank you for your kind review!
Friendly & Very Helpful
Friendly, helpful and knowledgable staff. Always ready to impart good advice.
Everything done efficiently.
15 November 2025
Reply from Hays Travel - Glasgow
Thank you for your kind review! We really appreciate it
The girl (Sophie) walked me through my…
The girl (Sophie) walked me through my options with honesty and didn't try to sell me any old holiday which is a refreshing change from booking it online, I'm glad I popped in, great service
16 November 2025
Reply from Hays Travel - Glasgow
Thank you for your kind review! We will be sure to pass this onto Sophie!
Jay was very helpful with my booking
14 November 2025
Reply from Hays Travel - Glasgow
Thank you so much for your kind review! We will be sure to pass this onto Jay
thanks Hays again for booking our…
thanks Hays again for booking our holiday great staff and very helpfull.
9 November 2025
Reply from Hays Travel - Glasgow
We are so glad to see you back again! Thank you for the kind review!
The girl who helped us her name was…
The girl who helped us her name was Sophie and she was brilliant from start to finish she works in Glasgow city centre
3 November 2025
Reply from Hays Travel - Glasgow
Thanks so much for the lovely review, we will make sure this is passed onto Sophie for you.
Sophie
Sophie, in the Gordon St branch, helped me sort travel insurance. No fuss. Thorough explanation.
3 November 2025
Reply from Hays Travel - Glasgow
Thanks so much for the great review. We will be sure to share this with Sophie and the team
great customer service
we had a great experience the process from start to finish was seamless and very easy we got exactly what we were looking for. The consultants who served us Sophie was fantastic and was polite and very helpful right from the first phone call to us arriving in store and even came off her lunch break to serve us to save us having to come back.
1 November 2025
Reply from Hays Travel - Glasgow
Thank you so much for the lovely review. We really do appreciate you taking the time to complete this and we will be sure to share with Sophie and the team.
Reply from Hays Travel - Glasgow
Thank you for your kind review!
The Hays rep Ricky in the Glasgow…
The Hays rep Ricky in the Glasgow office as excellent. Talked me through the payment system. I am computer illiterate.
23 October 2025
Reply from Hays Travel - Glasgow
Thank you for your kind review! We really appreciate it!
The person who I was dealing with was…
The person who I was dealing with was great better than the forge Glasgow
20 October 2025
Reply from Hays Travel - Glasgow
Thank you for your kind review! We are so glad you had a great booking experience
Good experience
Walked if the street looking to book something last minute. Staff couldn't be more helpful open and honest. Ended up at cote da zure 2 days later having a great time.
13 October 2025
Reply from Hays Travel - Glasgow
Thank you for your kind review! We really appreciate your feedback!
What a great team at Hays Gordon St…
What a great team at Hays Gordon St Glasgow Ricky and his team are fab so helpful and my recent booking with Sarah was so helpful and her knowledge of the trip l have booked was amazing wouldn’t go anywhere else to plan my trips 👌🏻
18 October 2025
Reply from Hays Travel - Glasgow
Thank you for your kind feedback! We really appreciate your kind review and will be sure to pass this onto Sarah!
First class and superior service
First class and superior service. Ricky went above and beyond to compile and formulate a package to facilitate my very important travel to attend my son's wedding.
18 October 2025
Reply from Hays Travel - Glasgow
Thank you for your kind feedback! We are so glad you had a great booking experience with Ricky!
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