This is the second holiday we have booked with Hays in Glasgow Gordon street after we had such a good experience on our first visit We had another great experience with Sorcha, who has lots of local... See more
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Karen was excellent she listened too what I wanted and she contacted Newmarket Holidays and got my Safari trip organised as a solo traveller. Karen and all of the staff at Hays Travel Gordon Street ar... See more
Excellent staff. Went out of their way to help find the holiday I wanted. All very last minute and delighted with the hotel and location in Florence they managed to book for me. Flights worked out pe... See more
Company replied
I've booked with Hays a few times now and keep going back because they are so good and very knowledgeable about places I know and places I've not made it to yet. Staff are always friendly and welcom... See more
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
52 Gordon Street, G1 3PU, Glasgow, United Kingdom
- 01413194933
4.9
Excellent
917 reviews
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Always a great experience in Gordon…
Always a great experience in Gordon street branch
So friendly and helpful
Makes booking a holiday a easy time
Explain everything and answer any questions with great patience
22 July 2026
Reply from Hays Travel - Glasgow
Thank you for your wonderful feedback! We are so pleased to hear that our team in the Gordon Street branch made booking your holiday an easy and pleasant experience. We truly appreciate your kind words.
This company is amazing they book my…
This company is amazing they book my holiday to turkey last November. Highly recommend
11 November 2025
Reply from Hays Travel - Glasgow
Thank you so much for your wonderful feedback! We are delighted to hear that you found our service helpful and that we could assist you smoothly with your booking. We appreciate your recommendation!
Great staff and very friendly at both…
Great staff and very friendly at both Glasgow and Dunoon
20 July 2026
Reply from Hays Travel - Glasgow
Thank you so much for your kind review! It is much appreciated.
Little inspiration gos a long way
Never book elsewhere,our travel coordinator Karen is 1st class knows her stuff always friendly and helpful in finding just what we require at the time beach holiday or cruise no matter what could not recommend her or company highly enough
10 July 2026
Reply from Hays Travel - Glasgow
Thank you for your wonderful 5-star review! We are so pleased to hear that you consistently receive such excellent service and that we could help you find the perfect holiday.
I have always used Hay’s Travel for…
I have always used Hay’s Travel for booking a holiday as I find them to be so helpful and informative.
The agent that dealt with us was Sara she knew a lot about the resort and hotel we chose and I find that reassuring.
12 July 2026
Reply from Hays Travel - Glasgow
Thank you for your wonderful review! We are so pleased to hear that you found our team helpful and informative. It's great to know that our agent's knowledge of the resort and hotel was reassuring.
Highly recommend
Very friendly easy to talk to full of information. She took the time to listen to my needs and help me through the booking process with ease. Highly recommend booking here.
9 July 2026
Reply from Hays Travel - Glasgow
Thank you so much for your wonderful feedback! We are delighted to hear that you found our service helpful and that we could assist you smoothly with your booking. We appreciate your recommendation!
Patience and helpfulness.
2 July 2026
Reply from Hays Travel - Glasgow
Thank you for your kind review, we really appreciate your feedback!
Reply from Hays Travel - Glasgow
Thank you for your wonderful review! We're so pleased to hear that you found our staff to be helpful and that your experience was hassle-free.
Great staff so helpful and…
Great staff so helpful and patient..good prices and good all round service..keep up the great work
6 July 2026
Reply from Hays Travel - Glasgow
Thank you for your wonderful feedback! We are so pleased to hear that you had such a positive experience with our team and that you found our service to be excellent. We truly appreciate you taking the time to share your thoughts.
Not received any of my documents yet…
Not received any of my documents yet hotel accommodation transfer I booked extra bag for coming back no paperwork for that
29 June 2026
Reply from Hays Travel - Glasgow
Hi Mohammed,
Thank you for your booking with us! I can see on your file we emailed your documentation on the date you booked 28/06/2026 at 13:31pm as per our telephone conversation we advised you would receive your vouchers and tickets two weeks prior to travel as this is when the supplier sends them to us. We advised your online check in opens on the 22nd July and we do have a call back in place to get in touch so we can get your passport details.
If you have any further questions please do not hesitate to get in touch.
Many thanks
Siana
I booked a city break on a whim
I booked a city break on a whim, went into Hays travel, was made to feel welcome by the lovely member of staff, who was very helpful and gave her full attention to what I wanted. Very satisfying visit!
28 June 2026
Reply from Hays Travel - Glasgow
Thank you for your wonderful feedback! We are delighted to hear that you felt welcome and received such helpful and attentive service during your visit. We hope you have a fantastic city break!
Sarah was great in booking my holiday.
3 July 2026
Reply from Hays Travel - Glasgow
Thank you for your wonderful feedback! We are so pleased that you had such a positive experience with us and that we could help you book your holiday.
Karen was very helpful with booking our…
Karen was very helpful with booking our holiday
30 June 2026
Reply from Hays Travel - Glasgow
Thank you for your wonderful feedback! We are so pleased to hear that you received such helpful assistance with booking your holiday. We hope you have a fantastic trip!
Reply from Hays Travel - Glasgow
Thank you so much for your wonderful review! We are so pleased to hear that our team member was excellent, informative, and helpful.
This was my first time booking a…
This was my first time booking a holiday with Hays Travel and found the booking process very easy with the help from Karen and would book again with Hays Travel at Gordon Street Glasgow.
30 June 2026
Reply from Hays Travel - Glasgow
Thank you for your wonderful feedback! We are so pleased to hear that your first booking experience with us was easy and enjoyable. We truly appreciate your kind words and look forward to helping you plan many more holidays in the future.
Always book with you ..great staff…
Always book with you ..great staff .holidays have always been great .sophie was .very nice .pleadant and helpful
29 June 2026
Reply from Hays Travel - Glasgow
We are so happy to hear you consistently enjoy your holidays with us and appreciate your kind words about our team members.
Gordon Street Branch were really…
Gordon Street Branch were really welcoming, patient and knowledgeable. Made everything so pleasant and easy
20 June 2026
Reply from Hays Travel - Glasgow
We are so pleased to hear our team made everything pleasant and easy for you. Thank you for your kind words!
Staff have great knowledge of the product and lead you seemlessly through every part of the booking.
Staff are terrific , well trained and nothing is a problem for them when booking a holiday. Indeed customer agent Sarah is an asset that would be very difficult to replace. 100% genuine.
26 June 2026
Reply from Hays Travel - Glasgow
Thank you for your wonderful feedback! We are so pleased to hear our team made your booking experience excellent. We appreciate your kind words.
Very helpful and welcoming
Very helpful and welcoming
Dealt with all our needs
Staff are lovely
26 June 2026
Reply from Hays Travel - Glasgow
We are so pleased you had such a positive experience with us. Thank you for your kind words!
Excellent from start from finish.
23 June 2026
Reply from Hays Travel - Glasgow
We're glad you enjoyed your experience. We appreciate your positive feedback.
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