We went into Hays in Foyleside in Derry I love going in there because the staff especially Caoimhe who we dealt with are so helpful and great to talk to. The booking process took no time at all and ev... See more
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Jonathan services me that day I went to book he was very helpful and very knowledgeable after explaining what we wanted. He was very professional a great asset to your business
Called into Hayes Foyleside to book a trip to Malaga with Lucy- she was soo helpful and provided lots of options for us to consider giving us comprehensive details, advice & printouts of quotes for us... See more
Staff are very friendly and professional. This is my 4th time to book with Hays Travel, Foyleside and have never had any problems. First class service. Can highly recommend
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
Foyleside Centre, Orchard Street, BT48 6XY, Foyleside, United Kingdom
- 028 7187 9730
4.9
Excellent
841 reviews
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The people at Hays Derry are amazing
The people at Hays have always been welcoming and polite. They are experienced and knowledgeable of destinations and their advice often determines where we go and stay.
WE use Hays in Derry every time when we travel and will continue to do so as we feel confident and secure in their hands.
20 June 2026
Caoimhe was friendly and efficient
Caoimhe was friendly and efficient. Nothing was too much trouble for her and she listened to what we wanted and found us the perfect holiday.
19 June 2026
Friendly helpful staff
Friendly helpful staff. Booking holdiday was easy. Service exceptional.
11 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
Aaron was fantastic throughout the…
Aaron was fantastic throughout the whole process, he went well above and beyond especially whenever I described it was a surprise for my daughter, which I thought was class for him to have went to the lengths to help us achieve this.. 🙌😊
13 June 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
I felt at ease,staff was amazing,got a…
I felt at ease,staff was amazing,got a great deal for myself
12 June 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
i went in looking for a city break a…
i went in looking for a city break a lovely hotel and very pleased with my experience
12 June 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
ThGarathae consultant whose name was Garath…
The consultant whose name was Garath was very helpful, efficient and professional.
11 June 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
Very friendly and helpful guidance to…
Very friendly and helpful guidance to book our next family holiday. Fortunately, we got the same sales advisor who helped us earlier this early with our trip to France - Lucy! Thank you
9 June 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
It was a great experience from the…
It was a great experience from the minute we sat down. Danielle was most helpful and just lovely
31 May 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
We were seen immediately we went into…
We were seen immediately we went into Hays travel, we saw an advisor called Laura, she was so helpful, went through so many different options of holidays to us, she was friendly and took her time explaining everything to us, we went back the next day after considering our options and booked the holiday with her .
7 June 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
Your knowledge off all holidays we were…
Your knowledge off all holidays we were shown and your honest opinion
31 May 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
The agent was knowledgeable and very…
The agent was knowledgeable and very helpful. She was able to answer my questions. And help me make the write decision that suits my needs for an enjoyable holiday.
7 June 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
Great holiday advice was true to form…
Great holiday advice was true to form loved my destination
18 February 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time your comments and feedback are very much appreciated.
Regards
Lucy
I took another trip with Lucy out of…
I took another trip with Lucy out of Derry in foyleside, she was really great and helpful. She gets back really quick with loads of different options.. thanku Lucy
31 May 2026
Reply from Hays Travel - Foyleside
Thank you for the lovely feedback it is very much appreciated glad we I could get you booked again.
Lucy
Fantastic from start to finish
17 May 2026
Reply from Hays Travel - Foyleside
Thank you for taking the time to leave us a review.
Many thanks
Lucy
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