Lauren, at Exmouth, greeted us with a lovely smile, heard where we wanted to go, found and booked the perfect holiday for us. We have been used to making our own arrangements for years, so this was... See more
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See what reviewers are saying
Katie was very patient and very helpful with a big trip booking for next year plus some information about travel insurance. We always go to the local Hays and they are all lovely!
Company replied
Friendly, efficient service. We’d already chosen our holiday in advance of our visit to the branch but we had a number of questions we hadn’t been able to find an answer to on-line. Shawn was able to... See more
Company replied
Excellent, pleasant and proficient service. They found exactly what we wanted. We have used them in the past and would definitely use them in the future.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Rolle Street, EX8 1NH, Exmouth, United Kingdom
- 01395 864020
4.9
Excellent
680 reviews
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Booking holiday tour
Was able to speak with holiday advisor straight away. Lauren was very helpful and asked questions we hadnt thought of. She spije with the tour rep & put speaker on phone so we could hear too.
9 June 2026
Reply from Hays Travel - Exmouth
We are so pleased to hear you had such a positive experience with us. Thank you for sharing your kind words! Team Exmouth :)
I tried to get an insurance policy…
I tried to get an insurance policy myself and got so confused, I went into the shop and explained my situation to one of the girls who jumped online and found me the perfect policy and saved me well over £100, I am so grateful to the staff she really saved my bacon !
Great service and it was done in minuets
9 June 2026
Reply from Hays Travel - Exmouth
Thankyou for taking time to leave a lovely review! Glad we could get it all sorted for you. Team Exmouth :)
Efficient friendly service
Efficient friendly service, all sorted,good experience all round.
9 June 2026
Reply from Hays Travel - Exmouth
Thank you for taking the time to leave a lovely review! I love booking all your holidays, we hope you have a wonderful time on all your cruises. Lauren & Team Exmouth :)
Colleagues very friendly and informative
6 June 2026
Reply from Hays Travel - Exmouth
Thankyou for taking time to leave a lovely review. Have a good trip. Team Exmouth :)
Available on the high street
Available on the high street
Good service
Offering opportunities
Trusted and reliable.
6 June 2026
Reply from Hays Travel - Exmouth
Thankyou for taking time to leave a lovely review. Team Exmouth :)
Lauren at the Exmouth branch
Lauren at the Exmouth branch has booked 2 holidays for us now. She has been so patient, helpful and friendly and has constantly kept in touch with us. She is a credit to the company.
5 June 2026
Reply from Hays Travel - Exmouth
Thank you so much for leaving such kind feedback for Lauren. I shall pass on your wonderful comments and she will be delighted.
We look forward to seeing you again soon,
Hays Travel Exmouth
Katie was great and explained…
Katie was great and explained everything to us was so much easier than booking online which we did for previous cruise will definitely use your service again
31 May 2026
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave a lovely review! We hope you have a great cruise. Team Exmouth :)
Very helpful and knowledgeable
25 May 2026
Reply from Hays Travel - Exmouth
Thank you for your nice review I am very pleased to here that tina was able to provide you with all of her knowledge in order to help you book your cruise. I hope Paul enjoys his very first holiday and first cruise.
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave a lovely review, we hope you have a great holiday! Katie & Team Exmouth
Tina the travel expert was…
Tina the travel expert was knowledgable, patient and helpful trying every which way to accommodate the needs of our holiday.
13 May 2026
Reply from Hays Travel - Exmouth
Thankyou for taking time to leave a lovely review! We hope you have a great holiday! Katie & Team Exmouth :)
Reply from Hays Travel - Exmouth
Thank you for taking the time to leave a lovely review! We hope you have a great holiday in Lanzarote :) Lauren, and Team Exmouth
Reply from Hays Travel - Exmouth
Thank you wendy for the nice review, it was my greatest pleasure in meeting you both yesterday. I hope you enjoy your trip to Copenhagen
Always great service from Katie at…
Always great service from Katie at Exmouth Hays. Very informative and knowledgeable in the products being sold !
5 May 2026
Reply from Hays Travel - Exmouth
Nick England,
We are so glad to hear you received great service and found our team informative and knowledgeable! Thank you for your kind words.
Kind Regards
Hays Travel Exmouth
Great advice for first-time cruisers
Although we've travelled a lot, we haven't cruised before, so Katie's knowledge, experience and advice were invaluable in helping us select a suitable cabin and other elements of the cruise package.
9 May 2026
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave such a lovely review! I hope you have a fantastic Cruise. Katie & Team Exmouth :)
Katie was very helpful in finalising…
Katie was very helpful in finalising our next cruise. Many thanks. Michael.
28 April 2026
Reply from Hays Travel - Exmouth
Thank you Michael for the kind words and I hope you have a wonderful cruise .
Amy was very helpful and polite
29 April 2026
Reply from Hays Travel - Exmouth
Thank you for your review I will pass this onto Amy .
There were two holidays that I was…
There were two holidays that I was interested in the staff were extremely helpful over the phone and when I went in store.
1 May 2026
Reply from Hays Travel - Exmouth
Hello Donna thank you for your review and I am pleased to here that our staff in branch were extremely helpful in store.
Reply from Hays Travel - Exmouth
Thankyou for taking the time to do a review, we hope you have a fab cruise! Team Exmouth :)
It is your very capable staff which…
It is your very capable staff which makes all the difference. When is their next pay rise due ???!!!
Kind regards, Ernst
7 May 2026
Reply from Hays Travel - Exmouth
Thank you for taking the time to leave a lovely review! We hope you have a great holiday - Team Exmouth :) Lauren
Reply from Hays Travel - Exmouth
Thankyou for taking the time to leave a lovely review! We hope you have a great holiday! Team Exmouth :)
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