We always book our holidays through Hays,along with insurance and money when going abroad. Love the service, staff and the specisl treatment we get there. Everything all in one place. Staff are super... See more
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Friendly welcoming staff. Lovely team of staff. Helpful, patient. Mel was very patient with us and our dog enjoyed his visit. I had heard that hays travel was good and I have to agree they couldn’t do... See more
Company replied
Beth was very professional she helped me to look at various hotels in Sorrento - firstly by sending me details of hotels. When I booked in their agency she was positive, helpful with other areas of th... See more
Company replied
Bethany assisted us in booking Japan today. She is an asset to the team. She is always happy and friendly, highly recommend.
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
41 The Strand, EX7 9PT, Dawlish, United Kingdom
- 01626 862505
4.9
Excellent
375 reviews
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Excellent service from start to finish
Excellent service from start to finish! Bethany and the team were professional, courteous and friendly and handled my booking with ease and expertise. Thank you all very much.
16 December 2025
Reply from Hays Travel - Dawlish
Hello Sarah, Thankyou for your lovely feedback. We will make sure Bethany see's this when she is back in and i hope you have a lovely holiday.
Kind Regards
Isis
Reply from Hays Travel - Dawlish
Thankyou for your feedback.
At ease holiday
Friendly smiles and professional knowledge explained thoroughly and just felt at ease through the whole process excellent service
4 December 2025
Reply from Hays Travel - Dawlish
Thank you for your kind words, let the countdown begin - Jessica
Always have the best service from Hays
26 November 2025
Reply from Hays Travel - Dawlish
Thankyou Deb and for your continued loyalty to Hays and myself. I hope you have a Lovely Family Holiday. Isis
Go in and see them :-)
Super friendly and helpful. Found a bargain holiday for two of us which we would never have found ourselves!
8 November 2025
Reply from Hays Travel - Dawlish
Thank you for your kind words, Im glad we could find you a great deal :)
Matt!
All very helpful and experienced
All very helpful and experienced, and follow up enquiries , thank you nice to visit👍
13 November 2025
Reply from Hays Travel - Dawlish
Hello Mr Britton
Thankyou for your kind feedback and for using us here for your next holiday again. I hope you have a lovely time.
Isis
Reply from Hays Travel - Dawlish
Hi Paul,
Thank you for your feedback :)
Mel
Isis was very helpful
Isis was very helpful, patient and informative. So good to have a local Hays.
28 October 2025
Reply from Hays Travel - Dawlish
Hello Ann
Thankyou very much for your kind feedback i hope you have a lovely holiday.
Kind Regards
Isis
Went n yesterday with the holiday i…
Went n yesterday with the holiday i wanted, Jessica found it and gave excellent service, love booking at our local hays travel agent
28 October 2025
Reply from Hays Travel - Dawlish
Thank you for your lovely feedback , not long and you will be bathing in some winter sun - Jessica.
As always we received a first rate…
As always we received a first rate service from Isis. Nothing was too much trouble and everything was booked as required.
19 October 2025
Reply from Hays Travel - Dawlish
Morning David, Thankyou very much for your feedback, I hope you have a Lovely Cruise.
Kind Regards
Isis
Very helpful as usual they make…
Very helpful as usual they make everything so easy and explain things well.
23 October 2025
Reply from Hays Travel - Dawlish
Thank you for your kind feedback, let the holiday countdown begin - Jessica.
Matt was fab at the Dawlish branch…
Matt was fab at the Dawlish branch found the holiday that we wanted in the the place we really wanted to visit Excellent job!
15 October 2025
Reply from Hays Travel - Dawlish
Thank you so much for your kind words :)
Im glad we could get your holiday that you were looking for
Kind regards, Matt!
Efficiency, knowledge and speedy solution
Matt at Hays' Dawlish branch was absolutely on top of the game, after we had struggled on our computer to get airline tickets and failed. Within a few minutes he had got the tickets and printed them out. Well worth going to Hays Travel rather than struggling ourselves!
13 October 2025
Reply from Hays Travel - Dawlish
Thank you very much for your kind words, It was lovely meeting you both and was a pleasure to book it for you :)
Kind Regards, Matt!
I was able to go in & book a holiday…
I was able to go in & book a holiday with no problems.
I did the same last October which is why I returned.
The advisors are friendly, patient & knowledgeable.
Would recommend.
11 October 2025
Reply from Hays Travel - Dawlish
Thank you for your kind words and also for your return to our shop, was a pleasure to get your holiday booked :)
Kind regards, Team Dawlish
always a smile awaits you
always a smile awaits you ,always gives the best customer care and gives the best prices well done to Jessica and all at the dawlish branch from Cyndy and Chris
11 October 2025
Reply from Hays Travel - Dawlish
Thank you for your kind feedback, lots of lovely holidays to look forward too- Jessica
Why book your own holiday when Hays make it so easy?
We had specific needs as my husband has dementia and I have anxiety, so we needed additional support. Matthew, the apprentice, (supported by a colleague) was absolutely brilliant in showing empathy and finding something suitable that fulfilled all of our needs. I would totally recommend Hays Travel.
4 October 2025
Reply from Hays Travel - Dawlish
Thank you so much for your kind words, it was a pleasure getting your holiday sorted :)
Kind regards, Matt!
Isis was her usual helpful self.
Isis was her usual helpful self.
Got our booking sorted with no problems.
1 October 2025
Reply from Hays Travel - Dawlish
Hello Anna and George, Thankyou for your continued loyalty to us here and myself . We hope you have another lovely holiday.
Kindest Regards
Isis
Reply from Hays Travel - Dawlish
Thank you for your kind words, Glad we could get your holiday booked for you :)
Kind regards, Matt!
Great staff worked at getting us a good deal…
Great staff worked at getting us the best deal
23 September 2025
Reply from Hays Travel - Dawlish
Hi Sharon, thank you for your kind feedback. So happy we could help you- Matthew
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