Hays Travel - Dalton Park Reviews 

447
TrustScore 5 out of 5

4.9

Unit 86 Dalton Park, Church Street, SR7 9HU Murton, England, GB


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Rated 5 out of 5 stars

Having visited Hay's Travel at Dalton Park previously, I decided to return to the store to arrange a holiday. Kimberley had tried to arrange a cruise for us previously and her patience in checking tha... See more

Company replied

Rated 5 out of 5 stars

Kaylin Flood was absolutely fantastic in helping us book our girls holiday! She was so helpful, friendly and professional throughout the whole process, making everything easy and stress-free. We real... See more

Company replied

Rated 5 out of 5 stars

Absolutely excellent. I called into the Dalton Park branch of Hays Travel with an itinerary for a multi centre holiday. We were helped by Kay who planned us the exact stay we wanted including flights,... See more

Company replied

Rated 5 out of 5 stars

The service we received Caitlin was exceptional nothing was too much trouble she went above and beyond to find us the best deals and choices we could get. She answered all our questions and went out o... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 86 Dalton Park, Church Street, SR7 9HU, Murton, England, United Kingdom

  • 01916540230

4.9

Excellent

TrustScore 5 out of 5

447 reviews

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4.9

All reviews

(447)

120,958 reviews in the last 12 months

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Rated 5 out of 5 stars

1st class service

Having visited Hay's Travel at Dalton Park previously, I decided to return to the store to arrange a holiday. Kimberley had tried to arrange a cruise for us previously and her patience in checking that everything the customer wants is catered for, is second to none. After probably 40 - 50 minutes we booked a holiday that was well priced, went from a local airport with the airline I wanted and was in a resort that Kimberley knew well. Nothing was too much trouble. The whole process including airport hotel and parking was easy. She provided a 1st class service.

12 August 2026
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Reply from Hays Travel - Dalton Park

Thank you for the lovely review we really appreciate it! We hope to see you for your next trip!

Kim :)

Rated 5 out of 5 stars

Very good experience

Very good experience - Caitlin found what I was looking for- fuss free. Thanks

13 August 2026
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Reply from Hays Travel - Dalton Park

Thank you so much for your lovely review! It was a pleasure booking your trip! Thank you again, Caitlin

Rated 5 out of 5 stars

Kaylin Flood was absolutely fantastic…

Kaylin Flood was absolutely fantastic in helping us book our girls holiday! She was so helpful, friendly and professional throughout the whole process, making everything easy and stress-free. We really appreciated her time, advice and attention to detail as it’s our first trip to Ibiza. We can’t wait for our holiday and would definitely recommend Kaylin to anyone looking to book their next trip! 💕✈️☀️

11 August 2026
Unprompted review
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Reply from Hays Travel - Dalton Park

Thank you for the fab review we really appreciate it, and we hope you love Ibiza :)

Rated 5 out of 5 stars

Lovely girl and friendly very…

Lovely girl and friendly very knowledgeable was able to talk us through the holiday top marks.

11 August 2026
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Reply from Hays Travel - Dalton Park

Thank you for the lovely review! We hope to see you again soon.

Kim :)

Rated 5 out of 5 stars

Booking our holiday with Kimberly at…

Booking our holiday with Kimberly at the Dalton Park branch was so easy. She was so helpful every step of the way and explained everything so well.I found the whole experience excellent and couldn't find fault with anything.

7 August 2026
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Reply from Hays Travel - Dalton Park

Thank you for your lovely review, its a biggest pleasure to help!

Rated 5 out of 5 stars

Kim was amazing

Kim was amazing! She helped us book a fab package very quickly and easily and helped us make better changes to the package and even managed to get us a good discount too. Very impressed with our service

4 August 2026
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Reply from Hays Travel - Dalton Park

Thank you so much for your lovely review, it was a pleasure getting you booked! -Kim

Rated 5 out of 5 stars

Knowledgeable helpful staff.

Knowledgeable helpful staff.
Both David and Kimberley tried very hard to ensure we got the holiday experience we wanted.
Would not hesitate to use this branch in the future.

4 August 2026
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Reply from Hays Travel - Dalton Park

Aw thank you for the lovely feedback! We hope to see you again soon for your next trip.

David & Kim :)

Rated 5 out of 5 stars

As always

As always, great service from David. Can’t recommend enough :)

2 August 2026
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Reply from Hays Travel - Dalton Park

Thank you for the lovely review!

David :)

Rated 5 out of 5 stars

Knowledgeable staff

David was extremely professional and knowledgeable. We booked a holiday straight away, much easier then trailing through the web trying to sort yourself.

31 July 2026
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Reply from Hays Travel - Dalton Park

Thank you for your review and I hope you are very much looking forward to your holiday to Majorca Thanks David

Rated 5 out of 5 stars

Helpful knowledgeable staff. Fantastic.

Caitlin listened carefully to our requirements, and booked our holiday with a lovely positive attitude. We were given plenty of time to consider our options, and we given great advice, with input and help from another agent as well. I always feel well looked after by Hays Travel and their knowledgeable staff.

31 July 2026
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Reply from Hays Travel - Dalton Park

Thank you for your lovely review, its a pleasure to help and we hope your looking forward to your holiday! - Caitlin

Rated 5 out of 5 stars

Fabulous service received from Caitlin

The service we received Caitlin was exceptional nothing was too much trouble she went above and beyond to find us the best deals and choices we could get. She answered all our questions and went out of her way to find the information she didn’t have herself couldn’t of asked for a better service from her. Would highly recommend Caitlin and Hayes to anyone.

31 July 2026
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Reply from Hays Travel - Dalton Park

Thank you for your lovely review, its our biggest pleasure to help and hope you are looking forward to your holiday!
Caitlin

Rated 5 out of 5 stars

5 Star service

Caitlin was amazing at the Dalton Park branch she gave great advice and supported us to book a cruise for my mams 70th birthday. The full experience was so easy, she took all the worry off our hands Thanks again 5 star services.

22 July 2026
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Reply from Hays Travel - Dalton Park

Thank you for taking the time to review our service and hope you are very much looking forward to your holiday it was a pleasure to help you Thanks Caitlin

Rated 5 out of 5 stars

Cruise

The sales assistant was very knowledgable on the holiday we wanted to book and gave us very good advice on our choices would recommend calling in
The branch

22 July 2026
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Reply from Hays Travel - Dalton Park

Thank you for taking the time to review our service and hope you are very much looking forward to your holiday Thanks Caitlin

Rated 5 out of 5 stars

Great friendly staff

Great friendly staff. Very helpful. Interested in my needs for a holiday.

15 July 2026
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Reply from Hays Travel - Dalton Park

Thank you so much for your review Thanks David

Rated 5 out of 5 stars

Great service, great price.

Called in for some information and a couple of brochures, walked out with a cruise and stay fully booked, with cabin upgrades and parking. Thank you Kim for finding such a bargain for us that we didn't even to think about it for more than a minute

26 July 2026
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Reply from Hays Travel - Dalton Park

Thank you for taking the time to review our service and I hope you are very much looking forward to your fab cruise and stay Thanks Kim

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, very helpful, pleasant friendly staff

26 July 2026
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Reply from Hays Travel - Dalton Park

Thank you for your lovely review, its out biggest pleasure to help!

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