Been researching and thinking of a holiday to Italy to include train and mountains for next summer 2027. Hays Coleraine took over and found me exactly what I wanted. Mai is really helpful and sincere... See more
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Staff at Hays Travel are very attentive and very generous with their time, no sense of rushing into a booking that you might later regret. Big thanks to Lewis who is new to Hays Coleraine- I look for... See more
Company replied
The staff in the Coleraine office were so helpful especially Kate. Kate helped with getting extra luggage booked on to a trip we are taking in a few weeks.To getting us a great price for a holiday n... See more
Company replied
We visited Hays Travel, Coleraine, yesterday and were warmly greeted by Lewis. He was extremely helpful, patient, thorough, and knowledgeable, and he made choosing a suitable 2027 holiday destination... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
23 Kingsgate Street, BT52 1LB, Coleraine, United Kingdom
- 02870878548
4.9
Excellent
909 reviews
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Friendly and helpful
Kate was extremely helpful in handling two different holiday requests simultaneously. Superb service.
19 June 2026
Reply from Hays Travel - Coleraine
Thank you so much. You are most welcome and hope to be able to assist you again in the future.
Reply from Hays Travel - Coleraine
We really appreciate you always trusting us with your holiday arrangements and always a pleasure to see you.
Information supplied quickly and clearly
I went in merely to enquire about possible flights between Belfast and Birmingham on certain dates, information that was given me so speedily and clearly that I ended up booking the flights then and there.
19 June 2026
Reply from Hays Travel - Coleraine
It was my pleasure and thank you for always giving us your business. It's always lovely to see you.
Very helpful
Lewis in the Coleraine branch was very informative and helpful. Very little waiting time and got everything sorted which I needed.
18 June 2026
Reply from Hays Travel - Coleraine
Thank you so much. Glad I was able to get that sorted for you and thank you for using Hays Travel
As always the staff in Coleraine a very…
As always the staff in Coleraine a very helpful and curtious and go out of their way to help
18 June 2026
Reply from Hays Travel - Coleraine
Thank you for always trusting us. It was great to get your trip sorted once again for you and we're always here for any questions you may have.
Reply from Hays Travel - Coleraine
Thank you for your continued support. We really appreciate your feedback and if there are any areas of improvement you would like to see, please do hesitate to let me know. Thank you once again
Friendly and knowledgeable agent
Friendly and knowledgeable agent, Andrea. Booked my chosen holiday with mo issues and matched my on-line price. Good experience.😀
16 June 2026
Reply from Hays Travel - Coleraine
Thank you for coming into us for the holiday, I really appreciated you booking with me and glad we got it all sorted for you.
Reply from Hays Travel - Coleraine
Thank you so much for the 5* review. Very much appreciated and thank you for booking with me.
Very professional
Very professional at all times, andrea took us through all the options. We have travelled for years with hayes, just love the staff.
14 June 2026
Reply from Hays Travel - Coleraine
That's so lovely to hear and really pleased you continuously trust us with your bookings. See you again soon.
5 star service from Lewis!
Lewis has been extremely helpful throughout the process of searching out a suitable holiday and subsequently getting it all booked.
12 June 2026
Reply from Hays Travel - Coleraine
As a new member of staff, this means so much. I really appreciated how patient you were and pleased we found you a great hotel. I hope I see you again.
Maia was brilliant from my first…
Maia was brilliant from my first enquiry up until I made my booking. A great asset for Hays in Coleraine.
12 June 2026
Reply from Hays Travel - Coleraine
Thank you so much for taking the time to write a review. Honestly mean a lot to me. Thank you for trusting me with your booking.
Friendly and helpful
Couldn’t fault the staff on anything at all. We went in with no idea on where to go and left very happy after booking a holiday. The staff are so very friendly and helpful. Would definitely recommend them to anyone
30 May 2026
Reply from Hays Travel - Coleraine
Thank you for the lovely feedback, it was my pleasure and so pleased we found you a fab holiday.
Polite and considered support to…
Polite and considered support to holiday information requests. Staff are professional and informed as to holiday destinations, local issues and travel considerations.
4 June 2026
Reply from Hays Travel - Coleraine
Thank you for taking the time to review the service you received. It was my pleasure and I hope to see you again.
We can arrive
We can arrive. The staff member was very kind, helpful. And exactly helped us what we were looking for are our holiday
4 June 2026
Reply from Hays Travel - Coleraine
Thank you for the 5* review. We really do appreciate all feedback from our customers
Hays Coleraine
Hays Coleraine
Maia was fantastic, we were in to book two separate trips and she could not have been more helpful. She was attentive, listened and then provided an excellent service. She made the booking service so easy, when we as a family were talking among ourselves she picked up on what we were chatting about and made some very helpful suggestions.
Hays Coleraine were fantastic and made the process so straightforward
26 May 2026
Reply from Hays Travel - Coleraine
That's so kind of you to say. It was my pleasure and enjoyed arranging your holiday for you. Hope to see you again
Great service!
Andrea was fantastic in the Coleraine branch. My wife and I wanted to book our honeymoon and we did it with ease. Andrea was so friendly and accommodating! Thankyou
3 June 2026
Reply from Hays Travel - Coleraine
That's amazing! Thank you for the review. I love hearing such nice feedback. It was my pleasure.
Really helpful and pleasant staff
Really helpful and pleasant staff. Nothing was a bother. I booked flights and went back to book more flights a couple of days later. I wouldn't go anywhere else. 💗
23 May 2026
Reply from Hays Travel - Coleraine
That's so lovely to hear. I really appreciate the feedback and you booking with me.
Excellent
Maia in the Coleraine branch was fantastic. Very informed, friendly and we booked two separate holidays at the same time and she handled all our queries with professionalism and ease. We in no way felt pressured which has put us off travel agents in the past. She is an absolute delight and I would highly recommend her
26 May 2026
Reply from Hays Travel - Coleraine
That's so nice of you to say. I really appreciate that feedback and it was my pleasure. I hope to see you again.
Reply from Hays Travel - Coleraine
Thank you for the lovely review. It was my pleasure and hop we can help you again in the future.
The member of staff
The member of staff, Andrea, went over and above to ensure we got what we wantef
15 May 2026
Reply from Hays Travel - Coleraine
Thankyou for your lovely feedback, it was my pleasure to help you book your holiday and hope to see you in branch again.
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