Andrew was so informative and was extremely knowledgeable about the different holiday destinations. He helped us find the perfect holiday in only an hour after we had been looking for months on our... See more
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Always use hays travel in Bromsgrove they always take the time to find you what you want no matter how long it takes,all the staff are friendly,knowlegable and efficent,its the only shop we would us... See more
Company replied
Always time to help and guide us Especially if when unsure of what we want . Always take time to look at what's available. We end up being fully satisfied.
Demi was excellent Great knowledge of the area we were going places to visit. Guides to the culture and advice on local adventures. Making sure all aspects were covered, advice would be available... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
92 High Street, B61 8EX, Bromsgrove, United Kingdom
- 01527903968
4.9
Excellent
826 reviews
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First class support as usual
First class support as usual. Holiday booked in no time at all. Competitive pricing and excellent service from Scott.
17 January 2026
Reply from Hays Travel - Bromsgrove
We appreciate you taking the time to leave us such a fantastic review! We are so happy that you were pleased with our efficient service and pricing whilst booking with Scott.
Upcoming Rhodes holiday
Our upcoming holiday in Rhodes will be our fourth with Hays Travel (a bit of a hint as to our satisfaction). On this occasion as with others we have been looked after by Scott who is never without a smile and is very efficient. Prior to a previous holiday we were alerted to the likelihood of building works near our chosen hotel. We were offered a change which resulted in a partial refund but still a great hotel and holiday.
I'm sure that other branches of Hays Travel will be of a similar standard so I highly recommend them
16 January 2026
Reply from Hays Travel - Bromsgrove
this review has brightened our day! thank you so much for the lovely feedback and for booking with us again, it is much appreciated :)
Reply from Hays Travel - Bromsgrove
We appreciate you taking the time to leave us this great review. We are so glad we made the process easy for you.
You can't beat Hays
Excellent Customer Service with very knowledgeable Travel Agents. Nothing was too much trouble. Helpful and friendly shop. Competitive prices too.
7 January 2026
Reply from Hays Travel - Bromsgrove
We appreciate your kind words! We're happy to hear that you found our travel agents knowledgeable and helpful, and that you were pleased with our service and prices.
Reply from Hays Travel - Bromsgrove
Many thanks for your lovely review if you need anything else , please just let us know.
My experience with hays travel has…
My experience with hays travel has always been very good 👍 The staff in bromsgrove are very helpful 😉
10 January 2026
Reply from Hays Travel - Bromsgrove
Thats so great to hear - thank you so much for giving us a review
Caribbean getaway Birthday celebration
The agent was polite, engaging very knowledgeable and considerate while researching our options. We could ask for nothing more.
10 January 2026
Reply from Hays Travel - Bromsgrove
Thank You Mr Tulloch for leaving such a fabulous review - I am so pleased that we booked such a wonderful holiday for you both. Have a fantastic time- can't wait to hear all about it. Natalie.
Sorted out all queries quickly
Sorted out all queries quickly, covered everything we needed
4 January 2026
Reply from Hays Travel - Bromsgrove
Glad to be of service - Thank You for leaving us a review. Hays Travel Bromsgrove
The service was excellent Donna that…
The service was excellent Donna that served us was excellent a credit to hays travel.
7 January 2026
Reply from Hays Travel - Bromsgrove
Thank you for leaving such a great review! We are so pleased to hear you had such a pleasant experience in store.
Excellent Service from Scott Newman who…
Excellent Service from Scott Newman who is very helpful, knowledgable and efficient
9 January 2026
Reply from Hays Travel - Bromsgrove
Thank you ever so much Mr Butler, we appreciate your return bookings and we are ever so pleased that you now have a winter break all secured and booked. If you need any further assistance, please get in contact with myself as I will be more than happy to help! ~ Scott
Holiday booking for Sicily
Attentive staff who listened to what I wanted and dealt with my request efficiently and professionally.
7 January 2026
Reply from Hays Travel - Bromsgrove
Thank You for taking the time for your thoughts and review - Regards Hays Travel Bromsgrove
Natalie was friendly and very helpful
Natalie was friendly and very helpful, giving us some options with our holiday to ensure we have a better stay and utilise our time.
2 January 2026
Reply from Hays Travel - Bromsgrove
thank you for your review Donna :) we appreciate your feedback and your booking
As always great staff very helpful and…
As always great staff very helpful and a good service,They take all the little niggly things that can trip you up when trying to do it yourself on line ,
we won’t go anywhere else to book flights or holidays
Phil and Sue Hewson
31 December 2025
Reply from Hays Travel - Bromsgrove
Thank You for taking the time to give your review. We are pleased that you won't go anywhere else Regards Hays Travel Bromsgrove
Have always booked holidays through…
Have always booked holidays through Hays of bromsgrove, firstly because of the welcoming friendly staff, their knowledge of destinations and have never been disappointed.
29 December 2025
Reply from Hays Travel - Bromsgrove
Thank you ever so much for your kind words. We hope you have a lovely time on this fantastic fly cruise! If you have any further questions or queries, please don't hesitate to get back in contact with us as we are more than happy to help! ~ Scott
Reply from Hays Travel - Bromsgrove
thank you so much for booking with us again :) Merry Christmas to you both
Yhe staff go far and beyond to make…
Yhe staff go far and beyond to make sure you have the best experience weekend away for son and daughter in law very helpful
16 December 2025
Reply from Hays Travel - Bromsgrove
Thank you ever so much for your kind words, we are pleased that we have have sorted this holiday out for your Son and Daughter-In-Law. If any of you have questions or queries, our friendly team will be more than happy to help! ~ Scott
Winter get away …
Called in to enquire about a holiday shown on display was dealt with by Scott. Phoned when home to book was dealt with efficiently holiday booked by Scott. Bromsgrove staff always very polite and helpful
12 December 2025
Reply from Hays Travel - Bromsgrove
Thank you for leaving such a lovely review. We are so pleased you were happy with the service provided whilst booking your holiday!
My Holiday
Scott was helpful polite and helped me choose the hotel and suitable flights .
Thankyou Hays travel.
I look forward to my holiday knowing everything has been booked?!
30 November 2025
Reply from Hays Travel - Bromsgrove
Thank you for your lovely review and for booking with Hays Travel Bromsgrove, we look forward to seeing you again soon.
Fantastic shop and fantastic staff and…
Fantastic shop and fantastic staff and nothing is to much to
30 November 2025
Reply from Hays Travel - Bromsgrove
Thank You June for taking the time out to write a review, we are so pleased that you enjoy booking your holidays through us... Can't wait for a piece of Christmas Cake :) Team Bromsgrove
It's always a pleasure to visit the…
It's always a pleasure to visit the bromsgrove branch. Staff are always knowledgeable and very attentive.
3 December 2025
Reply from Hays Travel - Bromsgrove
Dear Mr Wilkes
Thank You for taking the time to give us your review and that you are happy with the service.
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