Andrew was so informative and was extremely knowledgeable about the different holiday destinations. He helped us find the perfect holiday in only an hour after we had been looking for months on our... See more
Company replied
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Always use hays travel in Bromsgrove they always take the time to find you what you want no matter how long it takes,all the staff are friendly,knowlegable and efficent,its the only shop we would us... See more
Company replied
Always time to help and guide us Especially if when unsure of what we want . Always take time to look at what's available. We end up being fully satisfied.
Demi was excellent Great knowledge of the area we were going places to visit. Guides to the culture and advice on local adventures. Making sure all aspects were covered, advice would be available... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
92 High Street, B61 8EX, Bromsgrove, United Kingdom
- 01527903968
4.9
Excellent
826 reviews
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Saw Hannah at Hays travel Bromsgrove…
Saw Hannah at Hays travel Bromsgrove and she provided first class customer service
22 April 2026
Reply from Hays Travel - Bromsgrove
We're happy to hear that you received first-class customer service. Thank you for sharing your positive experience with us; we appreciate it.
Excellent Service
I research where I fancy travelling to & shortlist the hotels before visiting my local Hays store. Natalie in there has known me & my partner for years & knows what we like & don't like from a holiday. Always very helpful & goes the extra mile for us.
12 April 2026
Reply from Hays Travel - Bromsgrove
We appreciate you taking the time to share your kind words. It's great to know that our team member's familiarity with your preferences enhances your holiday planning. We always aim to provide helpful, personalised service.
Reply from Hays Travel - Bromsgrove
We appreciate you sharing your kind words about our helpful and friendly staff! We are so happy to be your number 1 travel agent.
Great service and knowledgeable staff.
14 April 2026
Reply from Hays Travel - Bromsgrove
We appreciate you sharing your experience. We are so happy to hear that our team could provide great support with their knowledge.
Andrew
Andrew, at the Bromsgrove branch, is thoroughly professional and knowledgeable. He is most welcoming and gives you all the time you need.
7 April 2026
Reply from Hays Travel - Bromsgrove
We appreciate you taking the time to leave us such a complimentary review. We are so glad that you felt welcomed and well-informed during your visit.
Amazing service from Morgan and she…
Amazing service from Morgan and she found me exactly what i wanted
15 April 2026
Reply from Hays Travel - Bromsgrove
We're happy to hear that you received amazing service and that we could find exactly what you wanted. Thank you for your feedback and coming to book with us in our Bromsgrove branch! We hope you choose us to arrange your next holiday plans.
Scott was friendly helpful and got the…
Scott was friendly helpful and got the transaction complete. I understood what happens next.
5 April 2026
Reply from Hays Travel - Bromsgrove
We're happy to hear that the transaction was completed smoothly and that everything was clearly explained. Thank you for your positive feedback.
Great Experience …
Andy instore listened to what i was looking for took his time and holiday was booked. They loved my little dog too.
5 April 2026
Reply from Hays Travel - Bromsgrove
We love dogs here. Thank You for your lovely review - A fab review that is appreciated.
Hays staff absolutely brilliant
Hays staff absolutely brilliant. Always happy to go the extra mile. Call back when they say they will and very patient answering questions.
Thank you Debbie !!
11 April 2026
Reply from Hays Travel - Bromsgrove
Thank You for taking the time out to give your review
This is greatly appreciated and I will pass this on to Deb for you. Hays Travel Bromsgrove
We are very happy with the service we…
We are very happy with the service we had a very nice agent
We booked a cruise
thank you
26 March 2026
Reply from Hays Travel - Bromsgrove
Thank You for your review and glad that we are a part of your holiday experience Team Bromsgrove
Reply from Hays Travel - Bromsgrove
This is great to - Thank You for taking the time to give your review
Hays Travel Bromsgrove
My Daughter and I booked our fly cruise…
My Daughter and I booked our fly cruise at Hayes travel Bromsgrove with Morgan who is very friendly and professional she is also very knowledgeable this our second cruise we have booked with Morgan highly recommend Hayes travel and Morgan.
27 March 2026
Reply from Hays Travel - Bromsgrove
We appreciate you sharing your booking experience with us. We're happy to hear that our team member is friendly, professional, and knowledgeable. We appreciate your recommendation.
Excellent service.
19 March 2026
Reply from Hays Travel - Bromsgrove
Thank you for leaving such a great review, we are so pleased to hear you had excellent service when booking your holiday with us!
Couldn't have been more helpful
Couldn't have been more helpful
With the knowledge of booking the cruise to suit my requirements
22 March 2026
Reply from Hays Travel - Bromsgrove
Thank You so much for your 5* review great to know that you will be going on that lovely cruise. Your input is greatly appreciated
Scott was very helpful easy to talk too…
Scott was very helpful easy to talk too and answered all of our questions politely and professionally.
18 March 2026
Reply from Hays Travel - Bromsgrove
Thank you ever so much for your kind review! I am ever so pleased that we have managed to arrange this fantastic holiday for you. If you require anything else in the meantime, please don't hesitate to get back in contact with our friendly team! ~ Scott
Can't go wrong with HAYS TRAVEL
I have just used Hays Travel a second time. They are amazing, the staff are so pleasant and nothing is too much for them to make sure everything goes like clockwork.
17 March 2026
Reply from Hays Travel - Bromsgrove
Thank You so much for leaving such a great review. Looking forward to your next adventure with us. Hays Travel Bromsgrove
10 out of 10 for staff
Morgan was such a lovely girl help us all the way through our booking for Benidorm tha k you Hays travel
17 March 2026
Reply from Hays Travel - Bromsgrove
Morgan will be delighted to know that you have had a great experience booking your fantastic trip - Amazing customer service is what we pride ourselves in.
Reply from Hays Travel - Bromsgrove
Thank You for taking the time to give your review - Greatly appreciated.
Professional and helpful member of staff
The second holiday we have booked at Hays Bromsgrove this year, Natalie was very helpful and completely professional making sure we had the best flight times and the weeks that we wanted , in the hotel that we wanted ,with a suitable room.
6 March 2026
Reply from Hays Travel - Bromsgrove
Dear Mr Smith
Natalie here, Thank you for giving such a positive review - and a pleasure for me to book your holiday - doing what we love everyday makes it all worth while.
Very helpful and excellent service😀
13 March 2026
Reply from Hays Travel - Bromsgrove
Thank You for your review - and giving great service is what we pride ourselves on her at Bromsgrove - here is to your next adventure
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