Hays Travel - Bridlington Reviews 

1,439
TrustScore 5 out of 5

4.9

45 Promenade, YO15 2QE Bridlington, GB


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Rated 5 out of 5 stars

We went for advice on a holiday to Mexico as we have never been before . Annabelle gave an honest opinion and was helpful showing us what was available. We booked a holiday and she reassured us and h... See more

Company replied

Rated 5 out of 5 stars

I went in hays travel Bridlington in a slight rush, ready to book a holiday for next week and unfortunately the system was having technical issues. However the lady who served me managed to get every... See more

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Rated 5 out of 5 stars

I went to my local Hays Travel in Bridlington on 24/08/26 to see about booking a holiday for next year. I was warmly welcomed by Aimee and she was so helpful. I went in with a 'blank canvas' and I tol... See more

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Rated 5 out of 5 stars

Annie found us the perfect holiday. We gave her dates, budget, airports and times we’d like to fly. As we unsure of the destination we wanted she went through all options until we found the right on... See more

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Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • 45 Promenade, YO15 2QE, Bridlington, United Kingdom

  • 01262 679772

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,439)

119,953 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As I've just lost my mum and am in need of a ned…of a holiday.

As I've just lost my mum and am in need of a break for after the funeral forthcoming the staff was very helpful and understanding and guided me to the best deal plus helped me upgrade. I am very happy with the conduct of the staff and Hayley who helped us at first was excellent.

19 March 2026
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Reply from Hays Travel - Bridlington

Thank you so much for a lovely review, It was lovely speaking with you in the office :)

Rated 5 out of 5 stars

Hays at Bridlington

Another holiday booked through Hays at Bridlington and again Aimee very helpful and friendly in guiding us through everything.

20 March 2026
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Reply from Hays Travel - Bridlington

Thankyou so much, I hope you have a lovely holiday! :)

Rated 5 out of 5 stars

Lovely friendly knowledgeable staff and a great experience

As always we were made to feel the whole team at Hays really care that at the end of your visit you will have booked your perfect holiday. Hayley was brilliant on this occasion not only sorting out our cruise for 2028 but also resolving an issue we had been struggling with for this years holiday in spite of our not having booked through Hays. There is no sense of being rushed and nothing is too much trouble. We wouldn’t hesitate to recommend Hays Bridlington.

19 March 2026
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Reply from Hays Travel - Bridlington

Thank you so much :) It was an absolute pleasure & the cruise will be amazing :)

Rated 5 out of 5 stars

Break

Seen a deal on line emailed them and was booked in minutes

18 March 2026
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Reply from Hays Travel - Bridlington

Linda,

We appreciate you sharing your experience! We are so happy to hear that we could assist you quickly with your booking.

bridlington, Hays Travel

Rated 5 out of 5 stars

Friendly

Friendly, Knowledgeable and very helpful making it a great experience selecting and booking a holiday

13 March 2026
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Reply from Hays Travel - Bridlington

Thank you very much :)

Rated 5 out of 5 stars

The best travel agents in bridlington Roger monks

We had a very nice lady that helped us to book a holiday, she was very patient as we are of the older generation. We always book with them as they are very good, Roger monks

12 March 2026
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Reply from Hays Travel - Bridlington

Thank you very much :) We really appreciate it !

Rated 5 out of 5 stars

Lifesaver, Maryanne

The travel agent who booked my flight was a lifesaver! I was very stressed about my booking through Qatar airspace, and needed to get a new booking another route. I just felt I couldn’t do it under the circumstances , the Travel agent booked it for me . She spent a great deal of time of time researching my questions , and put my mind at ease . I am travelling to Australia to see my 21 year old son, I feel so fortunate that I am still going to be going thanks to Maryanne

7 March 2026
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Reply from Hays Travel - Bridlington

Thankyou very much, I am so glad we managed to get you sorted!

Rated 5 out of 5 stars

Kelly was exceptional

Kelly was exceptional took so long to sort the booking but she was so patient and lovely and didn't give up till she'd sorted it all. Fantastic service thankyou

24 February 2026
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Reply from Hays Travel - Bridlington

Thank you very much :) The trip will be amazing !

Rated 5 out of 5 stars

Amy was very patient and nothing was…

Amy was very patient and nothing was too much trouble for her I kept changing my mind but she checked everything for me and it's made me really look forward to the holiday she booked for me thank you Amy

1 March 2026
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Reply from Hays Travel - Bridlington

Thank you very much :) it will be a lovely trip :)

Rated 5 out of 5 stars

Rebecca @ Hays Bridlington was very…

Rebecca @ Hays Bridlington was very helpful with my initial enquiry, getting back to me with great options regarding a couple of cruises we were interested in. Rebecca is helpful and courteous, a great member of the Bridlington store 👍

22 February 2026
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Reply from Hays Travel - Bridlington

Thank you very much we really appreciate it :) The cruise will be fantastic :)

Rated 5 out of 5 stars

Excellent service and lovely staff

Although Hays in Bridlington is not our nearest travel agent, we prefer to travel to them for the great service and helpful staff. Millie has assisted us with a number of bookings now- she is knowledgeable and always welcoming, even though we aren't the easiest customers to deal with!

18 February 2026
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Reply from Hays Travel - Bridlington

Thank you so much :) It is always so lovely to see yoy & your mum you are both lovely :) So glad we have got you something booked to look forward too :) Millie

Rated 5 out of 5 stars

Very informative

Very informative , friendly service , Anna was efficient in comparing Cruise prices & itinerys for me

17 February 2026
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Reply from Hays Travel - Bridlington

Thank you very much :)

Rated 5 out of 5 stars

Excellent Service

Once again excellent service, friendly, helpful and informative. I would go nowhere else for my travel needs. Thank you

30 January 2026
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Reply from Hays Travel - Bridlington

Thank you very much :)

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