Our consultant leann dealt with us promptly and with amazing professional we knew what hotel we wanted but as there were cheaper options available she also gave us these -great service very friend... See more
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We find all of the staff at Hays Brentwood really polite, helpful and knowledgeable, but Dan is a cut above the rest. His knowledge of places and products is outstanding. He always manages to find... See more
Company replied
Alfie at the Brentwood branch was an absolute pleasure to book through. I highly appreciated his calm, softly spoken demeanor, which is exactly what you need to make the holiday planning process smoot... See more
We get a warm welcome at Hays Travel in Brentwood, it is a very proffesional cheery environment. We always try to see Becky as she knows our preferences. She is so efficient and helpful, she will ke... See more
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
33B High Street, CM14 4RG, Brentwood, United Kingdom
- 01277889030
4.9
Excellent
1K reviews
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The team are always extremely helpful…
The team are always extremely helpful especially Dan nothing is ever too much trouble for him. When he says he will call you back he always does, which is very rare these days. Would never go anywhere else to book our holidays.
19 April 2026
Reply from Hays Travel - Brentwood
Thank you so much for your lovely feedback :-)
frienly happy team
frienly jappy team. get on with my requitements.doesnot confuse me with other chatters .know her job person cslled Tia.
28 April 2026
Reply from Hays Travel - Brentwood
Thank you for your lovely comments :-)
Reply from Hays Travel - Brentwood
Thank you :-)
Hayes Travel Brentwood is simply the best
Hayes Travel Brentwood is simply the best way to book your holiday, all the staff are great, knowledgeable and super helpful, wouldn’t go anywhere else
26 April 2026
Reply from Hays Travel - Brentwood
Thank you for your lovely feed back :-)
Reply from Hays Travel - Brentwood
Thank you so much for booking with us ;-)
Booked a holiday of a lifetime with…
Booked a holiday of a lifetime with Dan. Who was so patient and knowledgeable. I had complete confidence in him . I will be recommending his services and Hays to my family and friends. Outstanding, a credit to the company.
26 April 2026
Reply from Hays Travel - Brentwood
Thanks for booking with us ;-)
Assistant was very helpful
Assistant was very helpful
We were thrilled when she said she got us extra £100 off then disappointing at home same price on Internet
26 April 2026
Reply from Hays Travel - Brentwood
Thank you so much for booking with us ;-)
Excellent customer service including…
Excellent customer service including email responses after working hours.
25 April 2026
Reply from Hays Travel - Brentwood
Thanks so much for booking with us ;-)
Hays Travel Brentwood
Hays Travel Brentwood, excellent service as always. Wouldn’t go anywhere else.
22 April 2026
Reply from Hays Travel - Brentwood
Thanks so much for booking with us ;-)
Hays Brentwood
Alfie at Hays Brentwood found us exactly what we were looking for within our budget. Efficient, polite and helpful. Would use Hays again
21 April 2026
Reply from Hays Travel - Brentwood
Thank you for booking with us and leaving such lovely feedback
Samantha was so helpful made our…
Samantha was so helpful made our booking so easy. . My name is Brenda lawrence. Mrs. Not. Ernest lawrence he has passed away
12 April 2026
Reply from Hays Travel - Brentwood
Good Morning Brenda, sorry for the mix up we have your details and your email address but I believe Mr Lawrence may have set up the trustpilot account, sorry for any upset that may have been caused
Thank you for booking with us
Great customer service
Great customer service, easy to book and got advice on cruise we were booking
11 April 2026
Reply from Hays Travel - Brentwood
Thanks so much for booking with us ;-)
Over and above
Always go to Hays in Brentwood, staff are great and they seem to sort out exactly what we want every time, a big plus is knowing you are using a reputable company so not worrying about getting scammed.
17 April 2026
Reply from Hays Travel - Brentwood
Thanks so much for booking with us and leaving us such lovely feedback ;-)
The booking of a trip to Japan was…
The booking of a trip to Japan was managed smoothly and easily.
Plenty of explanations and advice when requested.
It was so straightforward.
10 April 2026
Reply from Hays Travel - Brentwood
Thanks I know your going to have an amazing time! ;-)
Yet again wonderful attention from Dan
Yet again wonderful attention from Dan. Carol and staff at the Brentwood branch. I have the holiday l wanted at a reasonable price.
16 April 2026
Reply from Hays Travel - Brentwood
Thanks Carol for booking with us again, always a pleasure to look after you ;-)
Great friendly service knew what i…
Great friendly service knew what i wanted
Great advice 👍
Thank-you leann 😁
15 April 2026
Reply from Hays Travel - Brentwood
Thanks so much for the lovely feedback and thank you for booking with us
From beginning to end Ella was…
From beginning to end Ella was brilliant. Taking time to suit the holiday to us.
15 April 2026
Reply from Hays Travel - Brentwood
Thanks Carol for leaving me such a lovely review
Alfie made everything very easy to book…
Alfie made everything very easy to book my holiday. Great employee and outstanding customer service.
10 April 2026
Reply from Hays Travel - Brentwood
Thank you so much for booking with us and leaving us a lovely review ;-)
Reply from Hays Travel - Brentwood
Thanks for booking with us and leaving lovely feedback
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