Hays Travel - Braehead Reviews 

1,187
TrustScore 5 out of 5

4.9

Unit 3 The Braehead Shopping Centre, G51 4BP Braehead, GB


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Rated 5 out of 5 stars

This branch has the most friendliest helpful staff ever. Nothings a problem We only went in to get some dollars and ended up booking a luxury holiday to Maldives. Thank you so much to Laura for all... See more

Rated 5 out of 5 stars

We came here after going to a local travel agent whos customer service was shocking. We dealt with Laura and honestly couldnt have asked for better. We felt like she listened to us and what we w... See more

Rated 5 out of 5 stars

Laura at the Braehead store was very friendly and helpful from start to finish. She was able to answer any questions we may have had regarding our booking. We will definitely be returning to this sto... See more

Rated 5 out of 5 stars

My wife and I made an impromtu decision to book a holiday. We knew the rough dates and that was all. Amy was your Rep in Braehead store who handle the booking, She was very helpful and patient with u... See more


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 3 The Braehead Shopping Centre, G51 4BP, Braehead, United Kingdom

  • 01413198933

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,187)

116,812 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

The GIrl who helped us was very professional but really nice and helpful. She listened to what we required and made sure we got the things we asked for. She arranged for me to have help in the airport and transport to the hotel. On the whole she was great. We spoke to one of the other girls she was also very helpful

25 August 2026
Rated 5 out of 5 stars

Great Service

This is the third time we we have use Hays within the last year and we have had great service every time, it was Michaela that booked our first holiday so when we go in it is Michaela we go to, all the staff are very helpful and you can see that they work well as a team, if is just that we are old school and if we get someone that has helped us and we like to deal with them we tend to go to them all the time, it was cruise that we were looking at and Michaela has a great knowledge of cruising, what I like is that she will show you photos that she has taken on her phone of the ship/cruise that you are looking at so that show me that she knows what she is talking about as she has been on that cruise, it is a good around shop.

30 August 2026
Rated 5 out of 5 stars

Impromtu holiday

My wife and I made an impromtu decision to book a holiday. We knew the rough dates and that was all.
Amy was your Rep in Braehead store who handle the booking, She was very helpful and patient with us resulting in getting a holiday that were both happy with.

24 August 2026
Rated 5 out of 5 stars

Laura at the Braehead store was very…

Laura at the Braehead store was very friendly and helpful from start to finish. She was able to answer any questions we may have had regarding our booking. We will definitely be returning to this store for further holiday bookings.

22 August 2026
Rated 5 out of 5 stars

Great customer service and staff who listen to their customers

We came here after going to a local travel agent whos customer service was shocking.
We dealt with Laura and honestly couldnt have asked for better.
We felt like she listened to us and what we wanted from our holiday and even made her own suggestions on places that came within our budget.
We went away to discuss options and then came back later that day to book one of the options Laura gave us.
Honestly was such great customer service.

18 August 2026

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