Very knowledgeable and friendly staff. Other website were checked to get the best price for our holiday in February 2027. The booking process and free direct debit payment option was offered, whi... See more
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See what reviewers are saying
the staff member who dealt with us, Gemma, went well beyond what I expected, and all the staff in the shop were helpful. They all contributed with their own experiences for the place we were booking.... See more
Company replied
Excellent experience as usual. You could do with better equipment as the computer kept going off the young girl who dealt with us was a star.
Company replied
Sarah - As always the personal touch. Aware of our preferences. Already done some background research before we came in so booking process smooth and efficient and above all else friendly. Gillian
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
St Andrews Court, BL1 1LD, Bolton, United Kingdom
- 01204 397367
4.9
Excellent
964 reviews
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Quick assistance
3 April 2026
Reply from Hays Travel - Bolton
Thank you for taking the time to review our service and for booking with us. We are sure you will have a great holiday :)
Reply from Hays Travel - Bolton
Thank you for taking the time to review our service. It is always a pleasure to see you. We hope to see you again very soon. Thank you for booking with us again :)
We were seen by Gemma who was excellent…
We were seen by Gemma who was excellent in finding us exactly what we were after. Nothing was too much trouble. See her before and will definitely see her again
17 April 2026
Reply from Hays Travel - Bolton
Thank you for your very kind words. We hope to see you again very soon. Thank you for booking with us again :)
We found what we were looking for and…
We found what we were looking for and made the reservations that suited us..
15 April 2026
Reply from Hays Travel - Bolton
We're happy to hear that you found what you were looking for and that the reservations suited your needs perfectly. Thank you for your positive feedback.
Lovely friendly staff who have a wealth…
Lovely friendly staff who have a wealth of knowledge about holidays and who got out of their way to find the perfect holiday.
14 April 2026
Reply from Hays Travel - Bolton
Thank you for your lovely feedback and for choosing to book again with us. We hope you have a great holiday!
The lady that I dealt with went out of…
The lady that I dealt with went out of her way to help me find the best deal and price for my journey
31 March 2026
Reply from Hays Travel - Bolton
We're happy to hear that the team member assisted you in finding the best deal for your journey. We appreciate your positive feedback and thank you.
Ive always booked with Hays since my…
Ive always booked with Hays since my sons emigrated to australia 18 years ago,I book my flights with you,whenever I go,call hays travel my safety net,always look after me.
5 April 2026
Reply from Hays Travel - Bolton
Thank you for your lovely feedback and for choosing to book again with us. We're glad to hear that you think of us as your safety net for travel, and we hope you enjoy the time in Australia with your son
Reply from Hays Travel - Bolton
Thank you for your feedback and for choosing to book with us. We're glad to hear that Talia was so helpful in getting you booked and we look forward to seeing you again for your next one!
Reply from Hays Travel - Bolton
Thank you for your feedback and for choosing to book with us. We hope you enjoy your holiday!
I booked a holiday last year as well as…
I booked a holiday last year as well as recently, and on each occasion I was treated with courtesy and respect, as well as given all the information I requested. All in all, it was a pleasant experience, well done to everyone.
31 March 2026
Reply from Hays Travel - Bolton
thank you for choosing to book again with us. We're glad to hear the booking process was a pleasant experience and that we could get you the holiday that you wanted. We hope you have a lovely time!
Remarkable
Outstanding service once again. The team at Bolton are everything you would want and more x
31 March 2026
Reply from Hays Travel - Bolton
Thank you for your feedback and for choosing to book again. Enjoy your holiday!
The lady I spoke to was fantastic
The lady I spoke to was fantastic. She was so helpful and kind. She sorted me out straight away with a smile.
29 March 2026
Reply from Hays Travel - Bolton
Thank you for your very kind words. If you need any help or assistance please don't hesitate to contact us. We hope to see you again soon :)
hotelscompared and got the best flight…
hotelscompared and got the best flight to suit me
29 March 2026
Reply from Hays Travel - Bolton
Thank you for taking the time to review our service. We are sure you will have a great time in Gran Canaria. If you need anything before you go you know where we are and we hope to see you again very soon :)
Booking with a gift voucher.
The assistant was most helpful, guided us to make our choice and carried out the booking. We had a gift voucher which was soon to expire so we had to be decisive. Although the assistant did not have much experience in redeeming a gift voucher she made it her business to find out from colleagues and head office the process, so that our payment could proceed.
26 March 2026
Reply from Hays Travel - Bolton
Thank you so much for your feedback. We're glad to hear that Talia was most helpful in getting you booked, and we hope you enjoy your holiday!
We always find things easy and pleasant…
We always find things easy and pleasant at hays travel Bolton the staff are so friendly
25 March 2026
Reply from Hays Travel - Bolton
We appreciate you taking the time to leave us a review. We're so happy to hear that you find our team friendly and helpful. Thank you for choosing us to book with :)
Staff welcoming and efficient Dealt…
Staff welcoming and efficient Dealt with booking with competence However the WiFi in the office kept dropping out so it took longer than it should have
20 March 2026
Reply from Hays Travel - Bolton
Thank you for your feedback. This has been reported to our head office and there is work going on in the background :)
Friendly helpful happy staff
15 March 2026
Reply from Hays Travel - Bolton
We appreciate you taking the time to share your positive experience :)
Very helpful as always.
20 March 2026
Reply from Hays Travel - Bolton
Thank you so much for you kind words. :)
Excellent service.
17 January 2026
Reply from Hays Travel - Bolton
Thanks so much we really appreciate your kind words
Reply from Hays Travel - Bolton
We appreciate you taking the time to share your experience, and we're so glad to hear our staff was helpful and efficient!
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