Very knowledgeable and friendly staff. Other website were checked to get the best price for our holiday in February 2027. The booking process and free direct debit payment option was offered, whi... See more
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See what reviewers are saying
the staff member who dealt with us, Gemma, went well beyond what I expected, and all the staff in the shop were helpful. They all contributed with their own experiences for the place we were booking.... See more
Company replied
Excellent experience as usual. You could do with better equipment as the computer kept going off the young girl who dealt with us was a star.
Company replied
Sarah - As always the personal touch. Aware of our preferences. Already done some background research before we came in so booking process smooth and efficient and above all else friendly. Gillian
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
St Andrews Court, BL1 1LD, Bolton, United Kingdom
- 01204 397367
4.9
Excellent
964 reviews
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Excellent service from Hays, as usual.
We called in to collect the tickets for our holiday. We were surprised to find that Emerald do not issue tickets as was your representative, Amanda. However, she kindly took the time to telephone them to clarify the situation.
21 June 2026
Reply from Hays Travel - Bolton
We appreciate you sharing your experience. We are glad our representative could assist you and clarify the situation with your tickets.
Brandon at Bolton was so patient and…
Brandon at Bolton was so patient and helpful nothing seemed to much trouble to him
21 June 2026
Reply from Hays Travel - Bolton
Thank you so much for your very kind review. It was a pleasure to see you again and to book another holiday for you. If you need anything in the mean time you know where I am. Thank you for booking with us again :)
Another visit to Hays Travel Bolton
Another visit to Hays Travel Bolton.
Cruise booked efficiently and professionally with Beth and additional input from Talia.
19 June 2026
Reply from Hays Travel - Bolton
Thank you for your lovely feedback and for choosing to book again with us. We hope you have a wonderful cruise!
Reply from Hays Travel - Bolton
We are so glad Talia made your experience easy. Thank you for your kind words.
Hays Bolton
Always book through Hays in Bolton as they are very knowledgeable. The branch staff are very friendly and welcoming, especially Claire and Sarah who we have dealt with on numerous occasions. They make the task of booking a holiday very smooth and simple and we much prefer dealing with a person rather than book it ourselves. Would highly recommend
10 June 2026
Reply from Hays Travel - Bolton
Thank you for your very kind review. It is always a pleasure to see you both and to book your holidays. We are sure you will have a great time in Tenerife next year.
I called into to my local branch for…
I called into to my local branch for advice on a holiday i was interested in. I spoke with a member of staff called Talia who went above and beyond to help me. She's a credit to your company. I booked the holiday i was interested in i left the shop a very happy person.
11 June 2026
Reply from Hays Travel - Bolton
We are so pleased to hear that you had such a positive experience with us. Thank you so much for your kind words regarding Talia's service, We are delighted that Talia could help you book the perfect holiday!
Assistant was friendly and very helpful…
Assistant was friendly and very helpful going through everything. We didn't feel rushed.
6 June 2026
Reply from Hays Travel - Bolton
We're delighted our team provided helpful, unhurried service. Thank you for your kind words.
helpful and informative staff
24 May 2026
Reply from Hays Travel - Bolton
Thank you for booking with us and for your very kind review. We are sure you will have a great time in Paris :)
Friendly and approachable staff
Friendly and approachable staff, explained everything in detail.
2 June 2026
Reply from Hays Travel - Bolton
Thank you for taking the time to review our service. It was a pleasure to see you and to book your holiday for you. We are sure you will have a great time in Benidorm. If you need anything before you go you know where we are :)
Always very helpful and friendly.
31 May 2026
Reply from Hays Travel - Bolton
Thank you for your lovely feedback, Glad we could get you sorted and we hope you have a great holiday:)
Reply from Hays Travel - Bolton
We are so pleased you found our staff excellent. Thank you for your kind words and positive feedback.
The personal service where the staff…
The personal service where the staff are prepar3d to spend time and help .
31 May 2026
Reply from Hays Travel - Bolton
We're glad you enjoyed your experience. We appreciate your kind words about our staff.
Gemma was a star booking was easy no…
Gemma was a star booking was easy no messing we will be back soon to maybe book another holiday
22 May 2026
Reply from Hays Travel - Bolton
Thank you so much for your kind words. We are glad Gemma got you all sorted and hopefully we will see you soon to book your next one :)
Everything was expertly explained and…
Everything was expertly explained and carried out without any fuss. I had a location and an hotel already in mind so the booking was arranged at a slightly lower price than previous quotes. Beth any also helped me arrange travel insurance. All good .
27 May 2026
Reply from Hays Travel - Bolton
We're so pleased to hear everything was expertly explained and carried out smoothly, especially securing a better price and assisting with travel insurance. Thank you for your kind words!
Always a pleasure when I book with hays…
Always a pleasure when I book with hays travel such a brilliant service wouldn't book with anyone else
23 May 2026
Reply from Hays Travel - Bolton
Thank you for you lovely words and for choosing to book again with us. We're glad to hear you received such brilliant service and we hope you have an amazing holiday!
Claire was very helpful at the Bolton…
Claire was very helpful at the Bolton branch. We are very grateful for the personal, stress free services by Hayes. It's great to have a real and helpful person to complete the process on our behalf.
Thank you
24 May 2026
Reply from Hays Travel - Bolton
Hi thank you so much for your lovely feedback, really is appreciated.
Very helpful with the booking
9Very helpful with the booking. Explained everything to me in detail.
24 May 2026
Reply from Hays Travel - Bolton
Thank you for your lovely feedback. We're glad to hear that you found the booking process so easy and we hope you have a lovely holiday
Friendly efficient service all aspects…
Friendly efficient service all aspects of holiday explained thoroughly.!
23 May 2026
Reply from Hays Travel - Bolton
We are so glad Gemma managed to get your holiday booked, thank you so much for your lovely comments.
The young lady was very helpful and she…
The young lady was very helpful and she found us the holiday that we wanted
22 May 2026
Reply from Hays Travel - Bolton
So glad Sarah managed to find your perfect holiday, have a lovely time.
Fantastic service
Fantastic service I walked in told them exactly what I wanted and they tailored it there and then with no sales pressure at all
22 May 2026
Reply from Hays Travel - Bolton
We are so pleased to hear we could tailor exactly what you wanted without any pressure. You are all going to have a fab time together and we cant wait to see the pics of the wedding xx
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