Katie was so brilliant at sorting everything as i was booking for my sons honey moon , she got prices for a complicated itinerary and provided everything in a timely and friendly manner 5... See more
Company replied
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Katie was so brilliant at sorting everything as i was booking for my sons honey moon , she got prices for a complicated itinerary and provided everything in a timely and friendly manner 5... See more
Company replied
Daniel ( park centre belfast) was really helpful and courteous. This makes the difference as time was given to me to help me chose a holiday. Thank you Karen
Company replied
Katy Shannon at Hays Park Centre was absolutely amazing. I've never experienced such a smooth, attentive service quite like what she provided. She took care of everything start to finish with nothing... See more
Company replied
I spoke with Daniel when booking my holiday, and he was very friendly, helpful and professional. He made the booking process easy and was happy to answer all my questions. Excellent service, thank you... See more
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 21 Park centre, Donegal road, BT12 6HN, Belfast Park, United Kingdom
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Brilliant service shannon was very helpful and explained everything Brilliantly

Reply from Hays Travel - Belfast Park

Reply from Hays Travel - Belfast Park
Katie was so brilliant at sorting everything as i was booking for my sons honey moon , she got prices for a complicated itinerary and provided everything in a timely and friendly manner 5 star rating just for her

Reply from Hays Travel - Belfast Park
Daniel ( park centre belfast) was really helpful and courteous. This makes the difference as time was given to me to help me chose a holiday. Thank you Karen

Reply from Hays Travel - Belfast Park
Went into parkcenter hays travel agency greeted by zaha very knowledgeable lady listened to what we wanted showed quite a few destinations until we found our perfect holiday helped with dates transport seats on plane checking in and currency nothing was to much and the rest of the staff were very pleasant and friendly also

Reply from Hays Travel - Belfast Park
Terry was so helpful with us and sorted everything out he was a wee gentleman

Reply from Hays Travel - Belfast Park
Great prices very friendly & helpful knowledgeable staff .

Reply from Hays Travel - Belfast Park
Staff go the extra mile to make sure you are happy with the holiday that you have pick

Reply from Hays Travel - Belfast Park
Katie went above and beyond to make sure my family and the other families I will be travelling with got a great holiday at an affordable price.

Reply from Hays Travel - Belfast Park
I spoke with Daniel when booking my holiday, and he was very friendly, helpful and professional. He made the booking process easy and was happy to answer all my questions. Excellent service, thank you Daniel!

Reply from Hays Travel - Belfast Park
Hays never fail to deliver the best deals on holiday and money!

Reply from Hays Travel - Belfast Park
Excellent knowledge and great advice. So easy from start to finish. Thanks

Reply from Hays Travel - Belfast Park
I can take care my selves I,m getting around Tokyo Shinagawa Akihabara and Omori where I stay in to the hotel

Reply from Hays Travel - Belfast Park
Staff very friendly and professional walked me through every step could not be happier

Reply from Hays Travel - Belfast Park
Amazing experience from start to finish. Quick response to questions and holiday booked with absolutely no issues at all!
Highly recommend

Reply from Hays Travel - Belfast Park
Everything we needed was sorted,and some things we were uncertain of were clarified.Very helpful and pleasant experience.

Reply from Hays Travel - Belfast Park
Very helpful staff given plenty of information on the cruise we wanted 😀 👍

Reply from Hays Travel - Belfast Park
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