Hays Travel - Belfast Park Reviews 

902
TrustScore 5 out of 5

4.9

Unit 21 Park centre, Donegal road, BT12 6HN Belfast Park, GB


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Rated 5 out of 5 stars

Katie was so brilliant at sorting everything as i was booking for my sons honey moon , she got prices for a complicated itinerary and provided everything in a timely and friendly manner 5... See more

Company replied

Rated 5 out of 5 stars

Daniel ( park centre belfast) was really helpful and courteous. This makes the difference as time was given to me to help me chose a holiday. Thank you Karen

Company replied

Rated 5 out of 5 stars

Katy Shannon at Hays Park Centre was absolutely amazing. I've never experienced such a smooth, attentive service quite like what she provided. She took care of everything start to finish with nothing... See more

Company replied

Rated 5 out of 5 stars

I spoke with Daniel when booking my holiday, and he was very friendly, helpful and professional. He made the booking process easy and was happy to answer all my questions. Excellent service, thank you... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Cruise Travel Agency
  4. Cultural Tours Provider
  5. Currency Exchange Service
  6. Travel Aggregator

Written by the company

Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.


Contact info

  • Unit 21 Park centre, Donegal road, BT12 6HN, Belfast Park, United Kingdom

  • 02892290225

4.9

Excellent

TrustScore 5 out of 5

902 reviews

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4.9

All reviews

(902)

122,060 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Katie was so brilliant at sorting…

Katie was so brilliant at sorting everything as i was booking for my sons honey moon , she got prices for a complicated itinerary and provided everything in a timely and friendly manner 5 star rating just for her

13 August 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Mary O'Neill,

We are so pleased to hear about your positive experience with our team member Katie. It's wonderful to know we could assist with your son's honeymoon plans and provide timely, friendly service for such a special occasion. We appreciate your kind words.

Rated 5 out of 5 stars

Daniel ( park centre belfast) was…

Daniel ( park centre belfast) was really helpful and courteous. This makes the difference as time was given to me to help me chose a holiday. Thank you Karen

5 August 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Karen McCartney,

Thank you for your wonderful feedback! We are so pleased to hear that Daniel provided such excellent service and helped you choose the perfect holiday.

Rated 5 out of 5 stars

Went into parkcenter hays travel agency…

Went into parkcenter hays travel agency greeted by zaha very knowledgeable lady listened to what we wanted showed quite a few destinations until we found our perfect holiday helped with dates transport seats on plane checking in and currency nothing was to much and the rest of the staff were very pleasant and friendly also

8 August 2026
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Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

Katie went above and beyond to make…

Katie went above and beyond to make sure my family and the other families I will be travelling with got a great holiday at an affordable price.

7 August 2026
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Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

I spoke with Daniel when booking my…

I spoke with Daniel when booking my holiday, and he was very friendly, helpful and professional. He made the booking process easy and was happy to answer all my questions. Excellent service, thank you Daniel!

31 July 2026
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Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

Hays never fail to deliver the best…

Hays never fail to deliver the best deals on holiday and money!

2 August 2026
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Reply from Hays Travel - Belfast Park

That's fantastic to hear! We're so pleased to consistently deliver the best deals for your holidays and money. Thank you for your wonderful feedback!

Rated 5 out of 5 stars

Excellent knowledge and great advice

Excellent knowledge and great advice. So easy from start to finish. Thanks

1 August 2026
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Reply from Hays Travel - Belfast Park

Thank you so much for your wonderful 5-star review! We are so pleased to hear that you found our knowledge helpful and the process easy from start to finish.

Rated 5 out of 5 stars

I can take care my selves I,m getting…

I can take care my selves I,m getting around Tokyo Shinagawa Akihabara and Omori where I stay in to the hotel

22 July 2026
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Reply from Hays Travel - Belfast Park

Hi Darren,

We're glad to hear you're navigating Tokyo so well, exploring areas like Shinagawa, Akihabara, and Omori. We appreciate your feedback.

Rated 5 out of 5 stars

Staff very helpful

Staff very helpful

20 July 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish. Quick response to questions and holiday booked with absolutely no issues at all!
Highly recommend

26 July 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

Rated 5 out of 5 stars

Everything we needed was sorted,and…

Everything we needed was sorted,and some things we were uncertain of were clarified.Very helpful and pleasant experience.

25 July 2026
Hays Travel - Belfast Park logo

Reply from Hays Travel - Belfast Park

Thank you for the kind review, we really appreciate it :)

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