I can’t thank Hays Travel enough for their assistance with booking my holidays. I have used Hays Travel Bebington three times in the past year to book holidays and each encounter has been se... See more
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Sarah the la dy dealing with our holiday options was most helpful. Showing us the Majorca resort options, the price rates and the facilities available at each location. it was helpful that she ahd sta... See more
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Destination and travel times required sorted promptly and effectively. The service was second to none. Booked and deposit taken.
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I have used Hays Travel numerous times now and cannot flaw them. They are really helpful and usually find the holiday I have been looking at a little cheaper with extras thrown in, so I cannot thank t... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
171 Old Chester Road, CH63 8NE, Bebington, United Kingdom
- 01516 450661
4.9
Excellent
626 reviews
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We always go to Sara at Hays travel we…
We always go to Sara at Hays travel we are never rushed and she always finds us what we want we are older people so it’s so good to be well looked after .
14 June 2025
Reply from Hays Travel - Bebington
Thank you so much for leaving this kind review, It was a pleasure to book your holiday once again, Kind Regards, Sarah.
Knowledgeable staff .Very pleasant and…
Knowledgeable staff .Very pleasant and nice to deal with
12 June 2025
Reply from Hays Travel - Bebington
Thank you for taking the time to write this positive review. Kind Regards, Lauren.
Reply from Hays Travel - Bebington
Thank you for for writing us this kind review, it is greatly appreciated.
Kind regards,
Lauren.
All friendly staff
All friendly staff, always ready to help as we needed a few different requests. We always book with this branch as they make it all so easy.
20 May 2025
Reply from Hays Travel - Bebington
Thank you for taking the time in leaving this lovely review, really appreciated thank you, Kind Regards, Lauren.
Again I had no idea on what holiday I…
Again I had no idea on what holiday I wanted . For the second time Sarah sorted everything out and was so patient.. All booked within a hour or so . 👏👏👏👏 no stress what so ever … thanx
19 May 2025
Reply from Hays Travel - Bebington
Thank you for this lovely feedback, it was again a pleasure in helping you find what you was looking for. Kind Regards, Sarah.
Reply from Hays Travel - Bebington
Thank you for writing us this kind review, we were so happy to get you booked!
Kind regards,
Daisy.
Lady was very helpful
Lady was very helpful, as I wasn’t sure on never been on cruise before ! Helped me in every way
10 May 2025
Reply from Hays Travel - Bebington
Thank you for writing us this lovely review, it was a pleasure booking your first cruise!
Kind regards,
Sarah.
Lovely experience10/10
Lovely experience. Sara was very helpful and knowledgeable and helped me book what I needed
4 May 2025
Reply from Hays Travel - Bebington
Thank you so much for booking with us, it was a pleasure booking your trip. See you soon, Sarah.
Staff in the Hayes branch I go to…
Staff in the Hayes branch I go to always give me and my family brilliant service
25 April 2025
Reply from Hays Travel - Bebington
Thanks very much for your lovely review, and thank you for always booking with us. We very much appreciate it. See you soon, Sarah.
Excellent company
I have dealt with Hays travel in Bebington, Wirral for over 30 years now and they never cease to amaze me. Nothing is too much trouble and they search and search until they find exactly what I want
2 May 2025
Reply from Hays Travel - Bebington
Thank you for taking the time to write this lovely review it really is appreciated. I am glad we managed to find something for you both and was lovely to see you both, Warm Regards, Lauren.
The experience i had visiting your…
The experience i had visiting your bebington branch was brilliant. Daisy who dealt with me was really helpful and patient. We are a party of 9, 5 adults and 4 children age ranging 13 - 2. Trying to find somewhere that will please everyone can be very difficult. Daisy sourced quite a few options for us to look at. When we finally as a family agreed on a place to go. She made me feel like nothing was too much trouble for her and made the whole process not as stressful as it could have been!
1 May 2025
Reply from Hays Travel - Bebington
Thank you so much for taking the time to give us this lovely review. I'm so happy that Daisy managed to find you something and that you got your holiday sorted. I'm sure you will all have an amazing time. See you soon, Sarah.
Reply from Hays Travel - Bebington
Thank you for the kind feedback. Regards, Sarah.
Staff are super and go the extra mile…
Staff are super and go the extra mile to obtain the best holiday requirements!
22 April 2025
Reply from Hays Travel - Bebington
Thank you so much for leaving us this lovely review, it is greatly appreciated.
Kind regards,
Daisy.
Lost a week of a cruise due to staff incompetence.
Booked a two week cruise with you . I asked three times before are cruise is we needed and sort of visas and was told we didn’t need any . When we arrived at the cruise port we were not a loud on the ship because we hadn’t got an esta, so we were left at the port and had to find accommodation for a week until the ship came back a week later . This was at are own expense so we had to get money put in to my bank of my son as we were all inclusive on the ship and didn’t have enough cash .It is the first and last time I will book with hays travel as your staff obviously don’t no there job and have lost us £2.500 pounds for the week we lost on the cruise.
30 January 2025
Reply from Hays Travel - Bebington
We were very sorry to hear about the awful situation you had on your cruise & tried to resolve this as much as we could to get you on the ship at the next available port. We totally understand your disappointment. Passports and visas are not the responsibility of the booking agent as things can change often when it comes to the advice of the FCDO. I tried to contact you a while ago to see if you were still able to call in with your ongoing complaint and hope we can help as much as possible with this. I have also sent an email but please contact us at your earliest convenience or pop in branch. Kind regards, Sarah.
Reply from Hays Travel - Bebington
Thank you so much for taking the time to give us a great review. We very much appreciate it. Regards, Lauren.
Best customer service ever.go to shop…
Best customer service ever.go to shop with what were looking for.all done and booked with everything we wanted so pleased.Sarah was amazing.
20 April 2025
Reply from Hays Travel - Bebington
Thank you for writing us this kind review, it's always a pleasure booking all of your trips and I'm sure we'll see you soon for your next one.
Kind regards,
Sarah. x x
Jordan looked after us really well
Jordan looked after us really well, very happy with the service
16 April 2025
Reply from Hays Travel - Bebington
Thankyou for taking the time for this lovely review.
Kind Regards,
Jordan
Very nice people always had a good…
Very nice people always had a good service and good hols.
17 April 2025
Reply from Hays Travel - Bebington
Thank you so much for taking the time to leave this amazing review :)
Best Regards,
Lauren
We always use Hayes Travel when booking…
We always use Hayes Travel when booking our holidays as the staff are so friendly and helpful and nothing is too much trouble for them. Everything is organised so well.
15 April 2025
Reply from Hays Travel - Bebington
Good Afternoon, thank you for your feedback! Glad we could help you book your holiday :)
Kind Regards,
Jordan
Canada train and boat
Daisy and the whole team so helpful Great in store experience as always well done
Listened to what we wanted and delivered great options
Very thorough information and nothing too much trouble
6 April 2025
Reply from Hays Travel - Bebington
Thank you for leaving me this lovely review, it is greatly appreciated and it was a pleasure finding you the best option.
Kind regards,
Daisy.
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