Hays Travel located in Ashton in Makerfied couldn't have been more helpful. Their experienced and knowledgeable staff made booking a holiday so easy. Friendly staff with great customer service ski... See more
Company replied
Unit 4 The Gerard Centre, Gerrard Street, WN4 9AN Ashton-in-Makerfield, GB
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Hays Travel located in Ashton in Makerfied couldn't have been more helpful. Their experienced and knowledgeable staff made booking a holiday so easy. Friendly staff with great customer service ski... See more
Company replied
We are never disappointed when we go to hays travel in ashton in makerfield, the staff are amazing , friendly and knowledgeable and make the whole booking process simple , We were sorted out by Holl... See more
Company replied
Excellent customer service going above and beyond to make our trip special. Mia tailored our holiday to ensure every detail was perfect and got us the best deal available. We were given tips and advic... See more
Company replied
Kerry helped us by searching through for the holiday of our choice and within our price range. She was excellent in finding us the perfect holiday Thank you
Company replied
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Unit 4 The Gerard Centre, Gerrard Street, WN4 9AN, Ashton-in-Makerfield, United Kingdom
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We were undecided where to go for our first holiday abroad with our 4 year old. Izzy was very patient and looked at all of our suggestions, looking for the best price and for different days of travel to see what difference to the cost this would make. We eventually decided on Disneyland Paris. Izzy was super knowledgeable and gave recommendations as to where we should book to have our meals. Overall our experience was great and we will definitely be using Hays travel in the future.

Reply from Hays Travel - Ashton-in-Makerfield

Reply from Hays Travel - Ashton-in-Makerfield
Very good experience booking our holiday to Majorca, would recommend

Reply from Hays Travel - Ashton-in-Makerfield

Reply from Hays Travel - Ashton-in-Makerfield
Hollie was excellent and very professional she is an asset to Hays.

Reply from Hays Travel - Ashton-in-Makerfield
Immediately after entering the shop I was greeted by an advisor. Good experience with advisor guiding me through the holiday. Friendly but professional all the time.

Reply from Hays Travel - Ashton-in-Makerfield
Hollys service was 100%! I would never book anywhere else. Quality service and very knowledgeable.

Reply from Hays Travel - Ashton-in-Makerfield
Holly was a lovely young lady who answered all our questions and found us a lovely cruise and 3 day stay

Reply from Hays Travel - Ashton-in-Makerfield
Holly was great very helpful, friendly and reassuring about Ryan Air going paperless as I was really concerned about this, being an older person who didn’t grow up with technology.

Reply from Hays Travel - Ashton-in-Makerfield
Holly was very helpful and informative. She listened to what we wanted and found a great holiday for us

Reply from Hays Travel - Ashton-in-Makerfield
The travel agent searched for my preferred travel dates and locations and provided me with some print outs. After discussing with my travel partner, I returned to Hayes Travel and the agent was able to book our holiday for me. Polite and helpful staff, relaxed atmosphere in the Agency. Advice given re: pre holiday need to know advice and currency advice.

Reply from Hays Travel - Ashton-in-Makerfield
Really patient and helpful and didn't force us into anything we didn't want

Reply from Hays Travel - Ashton-in-Makerfield
Mia was fantastic, went above and beyond, not an easy task but had 100% commitment to finding the right holiday

Reply from Hays Travel - Ashton-in-Makerfield
Great service by Mia , Very happy and knowledgeable thank you so much for helping us on our first cruise Brian& Wendy

Reply from Hays Travel - Ashton-in-Makerfield
Holly was very patient and nothing was too much trouble!

Reply from Hays Travel - Ashton-in-Makerfield
Hollie was very helpful in helping us to plan our trip to Thailand, she got us the best price and explained all the details and information that we required.

Reply from Hays Travel - Ashton-in-Makerfield
Excellent service. Staff particularly helpful knowledgeable and polite. All queries were answered promptly service could not have been better.

Reply from Hays Travel - Ashton-in-Makerfield

Reply from Hays Travel - Ashton-in-Makerfield
The agent was very helpful and went over every detail regarding the holiday including payment and travel arrangements

Reply from Hays Travel - Ashton-in-Makerfield
Above & Beyond Support - help selecting predominately flat resort, a suitable apartment that meets the needs of Aunt & Nephew, who has slight disabilities. Nothing was too much trouble in helping us select the ideal holiday.

Reply from Hays Travel - Ashton-in-Makerfield
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