Angela, as always, was friendly, helpful and knowledgeable. She was able to suggest hotels suitable for us and when Vista priced one and we wanted to change it after looking at reviews, it was no pr... See more
Company replied
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See what reviewers are saying
First class service from Angela. Took time to explore everything that we were looking for in a holiday that suited our expectations. Holiday booked at short notice but every detail covered in a friend... See more
Company replied
Angela was an extremely helpful, knowledgeable, and friendly agent who helped us book a Christmas Cruise when our criteria was exacting. She was patient and yet efficient and made the process easy a... See more
Company replied
Excellent service. A few emails back n forth before going in to see what was on offer. Angela found our perfect holiday. Booked there and then
Company replied
Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
203 High St, DD11 1DY, Arbroath, United Kingdom
- 01241654027
5.0
Excellent
1K reviews
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Usual excellent service from the team
9 May 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
We called in to book cruises for…
We called in to book cruises for 2027.Our usual contact at Hays Arbroath,Angela made the booking process very easy and efficient.
15 May 2026
Reply from Hays Travel - Arbroath
Mr John Harvey,
We are so pleased to hear we made your booking process easy and efficient. Thank you for your kind words.
Kind Regards
Hays Travel Hastings
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
The person serving us was very helpful…
The person serving us was very helpful and knowledgeable
6 May 2026
Reply from Hays Travel - Arbroath
Carolyn Jardine,
We appreciate you taking the time to leave us such a wonderful review! We are so happy to hear that you found our service helpful.
Kind Regards
Hays Travel Hastings
Very knowledgeable and helpful staff…
Very knowledgeable and helpful staff who make you very welcome and any holiday or travel queries ate dealt with very efficiently
11 April 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Reply from Hays Travel - Arbroath
David Paterson,
We appreciate you sharing your experience, and we are so happy to hear our knowledgeable staff provided easy booking assistance.
Kind Regards
Hays Travel Hastings
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
All the members of staff were very…
All the members of staff were very helpful and knowledgeable. We went in when it was quiet so were able to have a bit of input from all members who were in. Tracey dealt with our booking and was excellent. The booking process was so easy and stress free.
9 May 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Excellent service
The atmosphere in the office was warm and welcoming. All the staff were pleasant and accommodating and there was an immediate sense of being valued.
Angela was friendly, knowledgeable and efficient. She explained everything clearly taking time to ensure we understood everything, giving us a sense of confidence that our travel arrangements were complete and we have nothing else to do but enjoy our holiday.
Excellent service thank you
9 May 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Tracey always gives us fabulous…
Tracey always gives us fabulous information relevant to where we are thinking about going
9 May 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Really easy
Really easy. All call handlers brilliant. Booked holiday over the phone. Couldn’t have been better
9 May 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Holiday Bookings
You go into the Arbroath Hay's travel shop, you tell them what u want they go out and beyond to get ur holiday,u come out knowing that's the holiday,and u can't wait to go.
Vicki's one in a million
3 May 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Always feel like valued customers at…
Always feel like valued customers at Hays in Arbroath. Friendly, helpful, welcoming staff.
2 May 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
As usual Vicky was exceptionally…
As usual Vicky was exceptionally helpful. Helping us to find the perfect holiday
1 May 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Vicky was great and was understanding…
Vicky was great and was understanding when we had to change the dates. Shd got us the suite and cruise we wanted.
Thank you.
1 May 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Excellent service from vikki and very…
Excellent service from vikki and very helpful throughout out booking a holiday
28 April 2026
Reply from Hays Travel - Arbroath
Customer,
We appreciate you taking the time to leave us this wonderful review. We're so happy to hear that you found our service helpful while booking.
Kind Regards
Hays Travel Bradley Stoke
Highly recommend
Went through everything back and forth between hotels till made my mind up. Printed everything I needed for a last minute holiday. Excellent
25 April 2026
Reply from Hays Travel - Arbroath
Diane,
We're happy to hear that you found what you needed for your last-minute holiday after comparing hotels. We appreciate you taking the time to leave us feedback.
Kind Regards
Hays Travel Salford
Service was very good had time and…
Service was very good had time and patience to find what was required for our holiday
19 April 2026
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
Reply from Hays Travel - Arbroath
Thanks for your kind feedback :)
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