Spoke to Chase at Aberdeen Bon accord centre,got excellent attention. He kept me upto date with flight prices until we decided on dates. Got all booked yesterday getting the flights £150 cheaper th... See more
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Decided to surprise my wife with a 20th wedding anniversary trip to her favourite destination. One quick call to Chase with what I was looking for and before you could say “Colosseum” he had the per... See more
Company replied
Claire was excellent and very helpful organising our cruise . Could’nt of as for a better travel agent, ever informative and quick at getting back to us . Will definitely book again
Company replied
The young lady who assisted us could not have done more to help find the hotel/riad to meet our needs She was very pleasant and knowledgeable She spent a considerable time with us and explained the... See more
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Company details
- Travel Agency
- Cruise Agency
- Cruise Travel Agency
- Cultural Tours Provider
- Currency Exchange Service
- Travel Aggregator
Written by the company
Hays Travel, the UK's largest independent travel agent, brings over 40 years of expertise and customer care to every aspect of your holiday planning. With over 460 branches nationwide, we pride ourselves on providing our customers with tailor-made travel packages, exceptional service, and exclusive deals local to them. Whether you dream of family-friendly resorts, all-inclusive holiday packages, luxury cruises, UK short breaks, or last-minute getaways, Hays Travel is here to bring your dream holiday to life. In addition to popular travel destinations across Europe, we also provide exotic trips to far-off destinations, including Asia, the Caribbean, and beyond. Our dedicated travel agents are passionate about creating the perfect holiday experience for you. As your one-stop travel shop, we offer a wide range of services, from flights, cruise, and hotel bookings to airport parking, travel insurance, attraction tickets, and award-winning foreign exchange services. We partner with trusted suppliers like TUI, P&O Cruises, and Jet2holidays, to ensure top-quality service for all our customers, whilst hand-selecting the best deals that fit your budget and needs. Committed to delivering exceptional value, we also offer free child places and flexible payment options, including interest-free monthly direct debits and low-deposit deals on select holidays. Because everyone deserves to Holiday the Hays Way. Choose Hays Travel today for an unforgettable holiday experience backed by trusted, expert guidance every step of the way.
Contact info
28 Bon Accord Centre, AB25 1HZ, Aberdeen, United Kingdom
- 01224042711
4.9
Excellent
1K reviews
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Kim was first class as usual couldn't…
Kim was first class as usual couldn't be more helpful ⁶
5 April 2026
Reply from Hays Travel - Aberdeen
Hi Ryan,
Thank you for your kind feedback, it was a pleasure helping you with your holiday.
Thanks Kim :)
Reply from Hays Travel - Aberdeen
Thank you for your kind review Debbie! Chase :)
Served with a smile
Friendly greeted with a smile when buying a travel card and changing money into euros can’t remember lady’s name but 10/10
23 March 2026
Unprompted review
Reply from Hays Travel - Aberdeen
Thank you so much. Kim
Chase was very helpful and organised…
Chase was very helpful and organised our trip just how we wanted it
27 March 2026
Reply from Hays Travel - Aberdeen
Hi Helen! Thank you for your kind review. Chase :)
Reply from Hays Travel - Aberdeen
Thank you for your kind review. Kris :)
excellent service as always.
27 March 2026
Reply from Hays Travel - Aberdeen
Hi Irene,
Thank you for another kind review.
Always a pleasure to help with your holidays.
Thanks Claire
I got the perfect cruise booked staff…
I got the perfect cruise booked staff were brilliant
20 March 2026
Reply from Hays Travel - Aberdeen
Hi Irene,
Thank you for your kind feedback, it was a pleasure helping you with your cruise.
Thanks Kris
Everything explained well ,and clear.
25 March 2026
Reply from Hays Travel - Aberdeen
Hi Laura,
Thank you for your kind feedback, it was a pleasure helping you with your booking.
Thanks
Kris
As always the welcome and…
As always the welcome and professionalism is second to none.
So friendly each time we visit and sourced the deal we wanted no problem.
19 March 2026
Reply from Hays Travel - Aberdeen
Thank you for your booking and your kind review. Louise
Reply from Hays Travel - Aberdeen
Thank you for your kind review. Louise :)
Holiday to Philippines
Holiday to Philippines.
The experience was great .Felt relaxed.And the staff were brilliant
24 March 2026
Reply from Hays Travel - Aberdeen
Hi William,
Thank you for your great review, always a pleasure helping you every year !
Abi :)
Reply from Hays Travel - Aberdeen
Hi Ruth, thank you so much for your lovely feedback. Thanks Louise :)
Bays Aberdeen staff provide a very…
Bays Aberdeen staff provide a very good service and support for all my needs.thanks again regards Graham
14 March 2026
Reply from Hays Travel - Aberdeen
Thank you for your review. Claire
Reply from Hays Travel - Aberdeen
Thank you for your kind review. Kim
Helpful friendly service
Helpful friendly service. Nothing too much trouble for staff. All questions answered with confidence. Holiday season excursions discussed.
13 March 2026
Reply from Hays Travel - Aberdeen
Thank you for your review. Abi
Friendly staff ease of booking no…
Friendly staff ease of booking no question too silly professional
11 March 2026
Reply from Hays Travel - Aberdeen
Margaret Labrooy,
We appreciate your kind words! We are so happy we made your booking easy with our friendly and professional service.
aberdeen, Hays Travel
Communication skills
I knew what I wanted before I arrived and so the assistant was very professional, helpful and easy to talk to which meant that she listened which is very important in communication skills.
In future I will be recommending your company to all my friends and relatives.
19 March 2026
Reply from Hays Travel - Aberdeen
Hi Sandra, thank you so much for your kind words - it was my pleasure. Louise
Listening to what I was looking for and…
Listening to what I was looking for and went over and beyond to get the best deal possible
15 March 2026
Reply from Hays Travel - Aberdeen
Thank you Linda for your kind review. It is much appreciated. Louise
Chase was very helpful in finding us a…
Chase was very helpful in finding us a Hotel in London and the time of flights, he also booked tickets for ABBA for us.Nothing was a problem for him, excellent customer service. I would use Hays Travel again.Well Done keep up the excellent work and customer service.
8 March 2026
Reply from Hays Travel - Aberdeen
Thank you for your kind review Graham, I really appreciate it! Chase :)
Would not of had holiday if Kim and…
Would not of had holiday if Kim and team had not phoned about cruise. Many thanks all.
13 March 2026
Reply from Hays Travel - Aberdeen
Thank you so much for booking with us again. Kim
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