Hatmeo Reviews 

500
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, most reviewers were somewhat happy with their experience overall. Customers consistently praise the customer service team for being prompt, professional, courteous, and helpful in resolving issues. Many people appreciate the company's flexibility and willingness to offer solutions, such as sending replacements or processing refunds, even when the customer was at fault. However, some people were dissatisfied with the product sizing, often finding items to be much smaller than expected or not true to the size chart. There are also concerns about product quality, with some reviewers describing items as inferior, cheap knockoffs, or not matching the pictures online. Additionally, many customers express frustration with the pricing and return process, citing expensive postage, difficulty in getting full refunds, and the high cost of returning items to international addresses.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing, with many reviewers expressing significant... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers praising the product as well-made,... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences such as... See more

Customer service

People report positive experiences with customer service, often describing it as very good, excellent, and... See more

Price

Reviewers mention negative feedback about price, often citing hidden charges, unexpected fees, and high costs... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Service from long distance supplier was excellent - 5 stars. Shoes received were good quality but drop a star for being very undersized. Replacement dealt with efficiently and cost effectively but... See more

Rated 4 out of 5 stars

There was an initial problem with sizing, but after negotiations with the Customer Service team, this problem was overcome satisfactorily. The Customer Service team were, at all times, prompt, profes... See more

Rated 5 out of 5 stars

I ordered 2 bra/camisoles. Unfortunately, I needed a larger size. The quality is superb. Very silky and well made. I would recommend this product highly to anyone. Order a size larger since they... See more

Rated 5 out of 5 stars

An anomalous glitch occurred during my initial purchased resulting in my thinking the payment had failed and I therefore repeated my order. All messages were intercepted and placed in my junk folder,... See more


Company details

Written by the company

Welcome to Hatmeo, a global e-commerce powerhouse founded in 2016, with an extensive presence across 30+ product categories, including fashion, tools, toys, pets, sports and outdoors, home essentials, electronics and etc. We've become a one-stop destination for diverse consumer needs.


Contact info

3.4

Average

TrustScore 3.5 out of 5

500 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.4

All reviews

(500)

93 reviews in the last 12 months

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Rated 1 out of 5 stars

They are crooked as hell

They are crooked as hell. The pitures are nothing like the shirts received. They are a phot on a sweat shirt. Ugly pure trash. And wont honer the return. America stop buying from China. Should have know better.

1 December 2024
Unprompted review
Rated 1 out of 5 stars

Incorrect size sent

Incorrect size sent. Do not buy from this company.
Did not honor return shipping promise. Offered only vouchers for less than half the cost of I paid. Told my bank the were closing business.

Do not buy do not buy do not buy do not buy
Dishonest dishonest dishonest dishonest dishonest

4 November 2024
Unprompted review
Rated 1 out of 5 stars

Midriff push & bulge

The bras I bought ended middle of my midriff and rolled up and pushed my middle into a large roll. Asked 3 times for a refund and they want me to order a different bra with a $30 coupon. It is difficult to make a return.

1 December 2024
Unprompted review
Rated 1 out of 5 stars

Worse than worthless

I ordered two of their bras because the ad was so good on youtube. What an idiot I am to believe youtube ads! The bra is very lacey and comfortable, but it rides up! It won't stay down where it belongs and the next thing you know, the "cups" are up under your neck! Yikes! Worse than worthless as a bra. Now when I asked for a refund, they offer $4 and a $30 discount on more worthless products...

5 December 2024
Unprompted review
Rated 5 out of 5 stars

The bras are very comfortable and quite…

The bras are very comfortable and quite pretty. They don't poke me or hurt my shoulders. I don't just use them for daytime wear, but keep one as a sleep bra, because it's so comfy under my pajama top. I hand-wash them, gently shape them, and hang them up to dry. Very easy in every way.

4 December 2024
Unprompted review
Rated 5 out of 5 stars

Response

Response. Now please send us another beige bra 4x for my wife to replace the one that creeps up on her.

Thanks -Roger

2 December 2024
Unprompted review
Rated 3 out of 5 stars

The bras are comfortable

The bras are a comfortable, soft non wired design avoiding tight seams and it's very hard to find this in ordinary shops. However, underwear items need to fit very well for movement but returning items is very problematic and expensive and involve further payments for postage both of returned and replacements.

20 November 2024
Unprompted review
Rated 5 out of 5 stars

be careful when ordering to check size…

I have dealt with the company many times and will do again as i like the bras and the delivery takes about three weeks unfortunately this time i ordered the wrong size they explained that to return them would cost a lot as they are in China .so l will have to order some more my own fault.

27 November 2024
Unprompted review
Rated 5 out of 5 stars

This company has excellent customer…

This company has excellent customer support. I had difficulties with my order and when I emailed them they responded within a few hours helping me resolve my problem. Very kind and courteous! Every company should be this responsive to its customers!

25 November 2024
Unprompted review
Rated 1 out of 5 stars

Cheap products, nasty customer service and no returns

The products are cheap and do not withstand being washed. Most annoying is that they make you pay for return shipping to China and offer you a voucher for 50% of what you originally paid to get the correct size or simply make a return. The people in customer service speak very harshly to the customers via email and try to bargain and talk down to customers. They have no idea how to deal with the world outside China.

24 October 2024
Unprompted review
Rated 1 out of 5 stars

I feel scammed

I feel scammed. Size is grossly inaccurate. At best the XL and 2XL was an A cup. It sagged, looked awful, did not fit. They offered a $5 refund with a $30 coupon for other products from them? There was a gaslighting email reply about how not all bodies are the same or a perfect fit. Asked if actually asked me if I'd rather resell it myself? Have to pay S&H to return and they won't offer a return label or give an address to return to. Email is only way to contact. I am a normal 40 C. Finding bras has never been an issue. I am not an abnormal size person. Scam. $57 in the garbage. Don't buy.

23 November 2024
Unprompted review

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