Hastings International Reviews 

328
TrustScore 3.5 out of 5

3.4

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Rated 5 out of 5 stars

Stevie and Michael were so helpful and communicative on our path towards signing a tenancy. Whenever we had questions they replied promptly and were clear in letting us know what we needed to do. The... See more

Rated 1 out of 5 stars

Hastings International in London is the most horrendous estate agent I have ever used. They entice Asian landlords with 0 fee first year but put tenants in the flat which default on rent & kept saying... See more

Rated 1 out of 5 stars

Terrible experience with this estate agent. Great at getting you locked in for as much as they can, but trying to get out with your deposit is hard. Flat was cleaned perfectly however the agent go... See more

Rated 4 out of 5 stars

Overall good experience as tenant of one bed-room. maintenance issues were resolved in timely manner. The only thing we didn’t like, that they didn’t tell us when we were viewing the apartment tha... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Hastings International are a team of property experts specialising in the sale & lettings of properties & new homes in London's South Bank & City areas.


Contact info

3.4

Average

TrustScore 3.5 out of 5

328 reviews

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No recent history of asking for reviews

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Replied to 20% of negative reviews

Typically replies within 1 week

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3.4

All reviews

(328)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Customer of 12 years for good reason

I have been using Hastings (Rotherhithe) for over 12 years, to market my properties, conduct viewings and sign up new tenants. Everyone at Hastings are helpful and professional, and I and all my tenants are happy. Most recently, the renewals team have concluded a tricky renegotiation and its all gone brilliantly. Top performance from a top team. I highly recommend them.

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service for landlords by Hastings

We rent our flat with Hastings and I've found them very responsive and professional. Hastings know their market well, keep in touch and respond to all my questions rapidly. This is fantastic as a landlord who doesn't live locally. I know they're looking after my tenant well - top priority for me!

23 December 2024
Unprompted review
Rated 5 out of 5 stars

We have worked with Hastings for years…

We have worked with Hastings for years for both sales and rental properties, they're consistently helpful, polite, proactive, and excellent at what they do. They make renting and managing properties hassle free - absolutely ideal! I highly recommend the Hastings team.

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Very skilled and helpful agents

We have been long time clients of Hastings. We have always found their team to be very helpful, professional and efficient in that they take away the pressures, in all aspects of sales, purchases and rentals business. Not afraid to have open and honest conversations, hence one can build trust. A pleasure to work with.

8 December 2024
Unprompted review
Rated 5 out of 5 stars

Polite and Efficient

We have used Hastings for many years to rent out our flats and they have always been efficient and good to deal with.
Kay handles the agreements and arrangements, and has always been polite, efficient and helpful.
We will continue our working relationship

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Support from…

Excellent Service and Support from Hastings International

I've had a fantastic experience with Hastings International, and Kay Kendall has been exceptionally professional and helpful throughout my tenancy. The communication has always been prompt, clear, and courteous, and Kay has gone above and beyond to ensure that all my queries were addressed efficiently.

Her dedication to providing top-notch service truly stands out. Whether it's about renewals or general support, Kay has consistently shown a customer-first attitude, which makes the process smooth and stress-free.

I highly recommend Hastings International for their excellent service and professionalism. Thank you, Kay, for your outstanding support!

1 September 2024
Unprompted review
Rated 3 out of 5 stars

I'm a tenant in one of the properties…

I'm a tenant in one of the properties and I have mixed feelings about Hasting. Some of them are very nice and professional, always willing to help, like Kay Kendall, Jason Gunns and Mark Porter. But there is one person in particular that is very disrespectful and patronising: Louise Norris. If you are lucky to not have to deal with her, it's all good.

3 April 2024
Unprompted review
Rated 5 out of 5 stars

Efficient & Professional Agency

Hastings International is efficient and professional. I have the pleasure to work with Kay on contract negotiations and Jason on day to day issues and they are both kind and helpful. I highly recommend them both!

27 November 2024
Unprompted review
Rated 5 out of 5 stars

Top service

Had the pleasure to have Abel Duplouy and Stevie Hanley assist me in securing a lease and everything ran seamlessly. Great professionals

16 November 2024
Unprompted review
Rated 5 out of 5 stars

We have peace of mind as we give…

We have peace of mind as we give instruction to a group of professionals - Stevie Hanley and Jason Gunns. The small matters on unpaid bills by tenant are quickly actioned by the team and reduce our hassle factors.

9 November 2024
Unprompted review
Rated 5 out of 5 stars

Emmanuel is a first class Estate agent

Emmanuel is a first class Estate agent. Knowledgeable, punctual and excellent, quick communications. I viewed a property in Odessa Street, Rotherhithe with him on two occasions. He's friendly and was very knowledgeable about the property. What I liked the most is that he leaves you to actually view the property yourself without stating the obvious like "This is the bathroom, this is the kitchen" etc etc. He's present to answer any questions of course but otherwise he leaves you to get on with the viewing! A perfect viewing experience.

3 October 2024
Unprompted review

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