Haru Haru Beauty Reviews 

649
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I love ti get into the store and listen to suggestions and new tips. But I had to say I was in need of some of my fav products as my holidays was prolonged! U guys had my back

Rated 5 out of 5 stars

Haru Haru has given me excellent advice regarding my skin care routine, in store and online. They’ve helped me clear my skin for which I am forever grateful, their detailed and competent information i... See more

Rated 5 out of 5 stars

When I still lived in Rotterdam, I used to shop at Haru Haru directly. Having moved away but not wanting to miss out on thei rgreat Korean treatment products, I ordered everything online for the first... See more

Rated 5 out of 5 stars

I recently discovered Haru Haru while searching for a specific Needly Daily toner . Not only did they have the item I was looking for, but their selection was vast, and the prices were competitive. Th... See more

Company details

  1. Cosmetics Store
  2. Health and Beauty Shop

Written by the company

Get the best Korean skincare and cosmetics directly in the Netherlands, Belgium and Germany. Shop online and offline in Rotterdam and Amsterdam, the Netherlands...


Contact info

4.9

Excellent

TrustScore 5 out of 5

649 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(649)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The products are amazing

The products are amazing! What i also liked is the way you package, it looked really like you took the time to make it look like as an amazing gift😁

22 July 2021
Rated 5 out of 5 stars

Perfect place for advice especially for starters

Haru haru employees are absolute experts about skin and their products down to the ingredients. One of the shops I always go to when I'm in Amsterdam. They always carefully explain their products, how to use it and the effects. They never tried upselling me products, even when I wanted to invest more. They also try to work out your routine with products you already use.

Prices might be high for you if you are used to drugstore products. But prices are resonable compared with luxury brands. The products adviced will work great. The days of buying expensive skincare and using it wrong are over with Haru Haru beauty. Loyal customer for almost a year now.

14 July 2021
Rated 5 out of 5 stars

Loved everything

I love everything about Haru Haru! I had a long 1-1 consultation in order to choose the most appropriate products for my skin type and I am so satisfied with the suggestions and the buys I made.
I ordered more products online and they came with a handwritten note that I truly appreciated! ^_^
The products are also great and I cannot wait to try more of them!

15 June 2021
Rated 5 out of 5 stars

Quick and sweet :)

What a joy to receive my order! It arrived quickly. Everything is packaged with the highest care and the hand-written note is such a warm personal touch! It makes me smile :)

22 May 2021
Rated 5 out of 5 stars

Everything was great! :)

Everything was great! :) I bought the IUNIK tea tree relief serum and I`m so happy with it. I`m also really happy, that I. found this shop and would definitely recommend it!!!
Greetings from Berlin

18 May 2021
Rated 5 out of 5 stars

Very professional store

Very nice team, always patient and ultra friendly ♡

They included extra gifts for my first order online, with a sweet note as well.

I am more than satisfied by the service and the products too.

Everything was very beautifully packed.
A Huge thank you !👌

I highly recommend this store and I can't wait to be finally able to go to their boutiques for more purchases ! ♡

15 May 2021
Rated 5 out of 5 stars

Extra Products, Attentive and Friendly Experience, Effort in the Packaging. Products for Eczema

EXTRA PRODUCTS:
I order 8 products: 1 Lagom Cellub Gel to Water Cleanser; 1 Pyunkang Yul Essence Toner; 1 Barr Centella Calming Gel Essence; 1 IUNIK Black Snail Restore Serum; 1 Barr Centella Calming Barrier Cream; 2 Jumiso Have a Good Cream Snail & Centella Travel Size; and 1 HARU 7 Day Sheet Mask Challenge pack. However, when I opened the package I was overwhelmed by the effort put into the packaging (which I will mention later on in the review) and by the extra products they intentionally placed inside the box (they even wrote them out on the receipt): 1 Full-Size Yadah Eye Cream and 1 Barr Bottle. I would have loved what I got regardless but it was nevertheless a pleasant surprise especially given the amount of money I spent (a total of €162,40 with tax included). I ended up giving the eye cream to my mother on Mother's Day and the bottle (along with the 6 samples I received from the products I bought) to my best friend.

EXPERIENCE WITH HARU HARU:
A couple of hours after I ordered from Haru Haru I noticed that one number of the shipping address was incorrect. I followed the instructions I received in one of their emails after the order went through and reported the issue on their website. In a matter of hours (on a Saturday) I was given a response from their customer service in which they, in a really attentive and friendly way, fixed my mistake. The order took around 1 week to arrive at its final destination.

PACKAGING:
As for the effort put into the packaging I have mentioned above, I would like to refer to the very cute handwritten note saying the following "Dear [my name], welcome to the fam! Enjoy your goodies & let us know if you have any questions. Also, stay in good health~<3". That, along with a bunch of cards and stickers to guide us through the skincare routine lifestyle, plus all of the samples, plus the extra products I have already mentioned, turned a simple skincare shopping spree into a lovely and more intimate experience.

PRODUCTS FOR ECZEMA:
I will definitely recommend ordering from Haru Haru Beauty to my friends and relatives, especially those who are struggling with eczema and want to partake in a skincare routine that doesn't revolve around cortisol creams and storebought moisturizers. I have yet to test out the products but just from the fact that Haru Haru's website allows us to search for products appropriate to our skin types AND skin conditions under their assigned tags, my eczema and I feel heard and looked after.

4 May 2021

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look