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Company details

  1. Jewelry Store

Information provided by various external sources

Hos Hartmann’s i Bredgade 4, 1260 København finder du et eksklusivt udvalg af diamanter og perlesmykker forarbejdet efter tidens trend


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

47 reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Engagement and wedding ring experience

We would like to thank the Hartmann's team, and especially Katrine for the wonderful and patient service we were given while choosing our engagement and wedding rings.

We were given excellent service through our multiple visits, patiently answering all our questions and giving us honest feedback along the way. Katrine has been extremely customer-centric and always greeted us with a smile (and a bubbly or two).

We are extremely happy and fond of our ring selections and all adjustments were done with quick turnaround times.

We will be seeing Hartmann's again in the future.

7 August 2025
Unprompted review
Hartmanns logo

Reply from Hartmanns

Dear Tony,

Thank you so much for your kind words.

We’re so pleased to hear that you felt well taken care of throughout your visits, and that Katrine’s patient guidance and honest advice helped you feel confident in your choices.

Creating a welcoming atmosphere is something we truly value, and we’re happy that came through.

We look forward to welcoming you back to Hartmann’s in the future.

Best regards,
Hartmann’s

Rated 5 out of 5 stars

We had the most wonderful experience at…

We had the most wonderful experience at Hartmanns with Natascha. She was very kind and patient with us and made it a truly memorable experience for me and my partner. We placed orders for our wedding bands at very short notice ahead of our wedding, but she very kindly accommodated our timings and had these ready in record time for our special day. We can’t thank you enough!

7 July 2025
Unprompted review
Hartmanns logo

Reply from Hartmanns

Dear Leila,

Thank you for your thoughtful review! We’re pleased to hear that your experience with Natascha at Hartmann’s was both smooth and memorable.

It's always a privilege to play a small part in such meaningful occasions, and we’re glad we could meet your timeline for the wedding bands.

We truly appreciate your kind feedback and look forward to welcoming you again.

Best regards,
Hartmann’s

Rated 5 out of 5 stars

Fantastic experience

Both my fiancé and I have been very happy with the team at Hartmanns. Top quality materials: gold, diamonds - and Katrine has been wonderful to collaborate with - super patient, knowledgeable and kind. The selection of models is also very broad and always promoting timelessness. We are definitely remaining loyal clients ♥️

5 July 2025
Unprompted review
Hartmanns logo

Reply from Hartmanns

Dear Patricia,
Thank you for your heartfelt review! ♥️
We’re truly grateful for your loyalty and trust in Hartmann’s.

And we're delighted to hear that you appreciate the quality of our materials, our timeless designs, and the personal guidance from Katrine. Providing a calm, knowledgeable and kind experience is exactly what we strive for.

We’ll be very happy to assist you both again whenever needed.

With sincere thanks,
Hartmann’s

Rated 2 out of 5 stars

Service below expectations

Beautiful ear rings. However, when the stick on the back was too long, they asked for me to pay for a normal sized one. Not the kind of service I would expect for the price point.

8 December 2022
Unprompted review
Hartmanns logo

Reply from Hartmanns

Dear Stef,
Thank you for your review. I am sorry that you had a less than good experience with us, and I do hope I may be able to make it good again. We always strive to provide the best service.

I will be happy to help you, however we need more specific information regarding your case.
Please contact me at sophia@hartmanns.com, where I will be at your service.

Merry Christmas!

Kind regards,
Sophia // Hartmann’s

Rated 2 out of 5 stars

Beautiful jewellery, disappointing service

My boyfriend and I chose to buy my engagement ring through Hartmanns and I have to say we are both very happy with the final product. The ring is exactly what we were hoping for - different, but understated - with both the diamond and design being of high quality...

However, the service we experienced at Hartmanns was some of the worse we have experienced anywhere! From months of delays with no communication, to missed appointments, to ordering wedding bands we hadn't decided on... Although we really wanted to buy our wedding bands at Hartmanns, since we love my engagement ring so much, in the end we decided we could not give Hartmanns any more business after being treated so badly. It was a real shame, because they really do have some nice pieces.

14 June 2013
Unprompted review
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