I recently ordered two of the modular metal raised beds. They were delivered within a few days, but unfortunately one of the parcels had been mishandled in transit causing damage to the contents.... See more
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Purchased a SouthWold 3 seat back bench that goes perfectly in our garden and matches their bistro table and carvers and the dining table and chairs we bought some time ago. These are really superb i... See more
Company replied
We are a garden design and construction business based near Tunbridge Wells and have spent thousands of pounds in the last few years with Harrod. Unfortunately this time, on a critically important pro... See more
Company replied
I ordered two raised beds recently. The quality is superb and they are very sturdy; they look good too! Unfortunately, the corner fittings and instructions for one of these did not arrive with the p... See more
Company details
About Harrod Horticultural
Written by the company
Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.
Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.
SOCIAL MEDIA
Instagram - @harrodhorticultural
Facebook - @harrodhorticultural
Twitter - @harrodhort
Pinterest - @harrodhort
Contact info
Pinbush Road, NR33 7NL, Lowestoft, United Kingdom
- 0333 400 6400
- webteam@harrod.uk.com
- www.harrodhorticultural.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 48 hours
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Great service as usual
Great service as usual. Quick delivery and Packaged well. Southwold plant supports great. Very sturdy and look great

Reply from Harrod Horticultural
Missed delivery but good customer service
Have purchased from Harrod horticulture many times and not had any problems. Always liked the quality of their products. This time the order was delayed and then when the delivery did arrive one package was missing and another damaged. The delivery driver from Dx was not helpful and said it was my problem to sort out. I was very unhappy as the order was not cheap. Happily Harrod dealt with the complaint promptly this morning and spoke to courier. The missing parcel turned up this afternoon. A bad customer experience turned around to a positive one by good customer service from Amanda and the customer service manager. Will happily order from them again now.

Reply from Harrod Horticultural

Reply from Harrod Horticultural
Very informative about good products…
Very informative about good products delivered promptly.

Reply from Harrod Horticultural
Garden netting
I received the garden nets I ordered, they are great quality I've had them before, they last years.

Reply from Harrod Horticultural
I was keep informed regarding the…
I was keep informed regarding the delivery timings and the courier was very helpful.

Reply from Harrod Horticultural
Delivered as expected
Delivered as expected. Very pleased with Raised Beds, very easy to set up with full instructions. Will order repeat later.

Reply from Harrod Horticultural
‘Y’ support stakes
Prompt answering on phone. Friendly, knowledgable agent. Fast delivery, well packed goods. Been ordering various sizes of ‘y’ support stakes for years. Bit disappointed the useful short 1 foot ones no longer available.

Reply from Harrod Horticultural
A very helpful Company.
I phoned as wasn't sure about a cover for blueberries and was told what the sizes for the covers were. I could then order the right size. Thank you so much for your help.

Reply from Harrod Horticultural
It was a gift that arrived on time and…
It was a gift that arrived on time and made my daughter very happy! Thank you

Reply from Harrod Horticultural
1.80 m2 raised veg bed in wood
Bought 1.80 m2 raised veg bed in wood. Lovely wood. Easy construction. Looks great.

Reply from Harrod Horticultural
Had exactly what I wanted (garden…
Had exactly what I wanted (garden fleece on a roll)
right price, arrived as promised,already protected my
potato crop.

Reply from Harrod Horticultural
The cover for my raised bed …
The cover for my raised bed is working well. Total cover if frost is forecast, and protection from birds and slugs all the time.

Reply from Harrod Horticultural
Excellent products - built to last
Excellent product, but lack of delivery notification was an issue - for such large and expensive items, some tracking and notifications would assist customers.

Reply from Harrod Horticultural
Sound product and understandable instructions
Good product delivered on time.The espalier frame is robust and easy to erect.

Reply from Harrod Horticultural
Excellent service, useful product
Very efficient speedy service and products I purchased (popadome crop protection tunnels) generally well designed and functional. However, end hoops of tunnel tend to fall inwards. I have added a guy rope each end to try to rectify this, but maybe something for designers to reconsider.

Reply from Harrod Horticultural
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