I recently ordered two of the modular metal raised beds. They were delivered within a few days, but unfortunately one of the parcels had been mishandled in transit causing damage to the contents.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased a SouthWold 3 seat back bench that goes perfectly in our garden and matches their bistro table and carvers and the dining table and chairs we bought some time ago. These are really superb i... See more
Company replied
We are a garden design and construction business based near Tunbridge Wells and have spent thousands of pounds in the last few years with Harrod. Unfortunately this time, on a critically important pro... See more
Company replied
I ordered two raised beds recently. The quality is superb and they are very sturdy; they look good too! Unfortunately, the corner fittings and instructions for one of these did not arrive with the p... See more
Company details
About Harrod Horticultural
Written by the company
Based in Suffolk, we design and manufacture many of our products in our purpose built factory using established and advanced new techniques.
Our range has expanded over the years from our best selling fruit cages and raised beds to now include garden arches, garden furniture, pergolas, obelisks, planters, garden furniture, trellis, netting, greenhouses, boot room and much more.
SOCIAL MEDIA
Instagram - @harrodhorticultural
Facebook - @harrodhorticultural
Twitter - @harrodhort
Pinterest - @harrodhort
Contact info
Pinbush Road, NR33 7NL, Lowestoft, United Kingdom
- 0333 400 6400
- webteam@harrod.uk.com
- www.harrodhorticultural.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
it is too early to say anything about…
it is too early to say anything about the product but the order and delivery went very well

Reply from Harrod Horticultural
Shocking service for an ordered an off the shelf product from…
I ordered an off the shelf product from them on 6th of June. They did not bother to despatch it for almost two weeks - 19th of June
Fact that I live about a mile away from them, Still they had to sent it first to Norwich, so that it be delivered
3 weeks I have had to wait for this to be finally delivered, in two parts in two separate deliveries.
You need to get someone in your office who understand how not to waste money
The delivery service were not in error here, it was you who did not have it collected for two weeks

Reply from Harrod Horticultural
The potting compost arrived swiftly and…
The potting compost arrived swiftly and enabled me to proceed wiy jobs in hand.

Reply from Harrod Horticultural
Products great
Products great, great quality, but a couple of occasions had delays on delivery dates after pre-ordering which can be frustrating.

Reply from Harrod Horticultural
Good products
Good products, delivery time a little slower than I would have liked to be honest. However ok once we received them.

Reply from Harrod Horticultural
Excellent service
Excellent service, even down to supplying a small tin of enamel paint to cover up a scratch.

Reply from Harrod Horticultural

Reply from Harrod Horticultural

Reply from Harrod Horticultural

Reply from Harrod Horticultural
Raised bed
Well made and easy to assemble, (not by me), much quicker with power screwdriver, but don’t forget to order the liner at the same time. 18” high less bending for me and hopefully hare proof.

Reply from Harrod Horticultural
Pleased with this purchase
Pleased with this purchase, good quality and blends in to the garden better than I though it would. Plenty of height for plants and keeps the fish, dogs & grandchildren safe.
Would recommend having help to put together and netting definitely simpler to fix with 2 .

Reply from Harrod Horticultural
As always good fast and efficient…
As always good fast and efficient service and excellent quality profuct

Reply from Harrod Horticultural
Metal Roman Arches
This is a second purchase of Roman arches from Harrod Horticultural. They fit together well and are great quality as well as looking good.

Reply from Harrod Horticultural
Beautiful furniture in daily use
Beautiful furniture in daily use. The delivery team were extremely helpful delivering late in the evening on what was a very long day for them, to find the table couldn’t be put together they reloaded it on the van and returned with a replacement the next day.

Reply from Harrod Horticultural
The 2 tier plant support is really…
The 2 tier plant support is really useful for tall plants that also have lower growth. The product is good quality although it's already rusted and I think a better finish is achieved when supplied 'unrusted'. It arrived in good time and was well wrapped.

Reply from Harrod Horticultural
The click and lock cage is very good…
The click and lock cage is very good for strange shaped plots is a strong cage for fruit . The net is very good and birds can land on it and not get tangled.

Reply from Harrod Horticultural
Great delivery times and customer sales
Great delivery times and customer sales response when one of my items was damaged in transit. Highly recommended.

Reply from Harrod Horticultural
Good service and excellent product.
Good service and excellent product.
What’s not to love?

Reply from Harrod Horticultural
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







