Everything was straightforward enough but it took nearly 2 weeks to receive the item. I did receive an email saying "as per their delivery statement, they're allowed up to 28 days" but who goes looki... See more
Company replied
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See what reviewers are saying
Ordered a black leather Ideal cob sized driving bridle, was kept updated about delivery time and absolutely delighted with quality of bridle, fit and ease of assembly. Pony also seems very happy with... See more
Excellent. Needed easidri dog coat and found company through online search. Quick message to them late Friday night and prompt response to confirm one large in stock. Ordered late Friday night, confir... See more
Excellent communication and updates from Riding and Harness Stuff. Sadly Royal Mail let them down. Parcel posted 48hr tracked on Thursday, notified by Royal Mail to be delivered Saturday 9.15-11.15a... See more
Company details
Written by the company
Welcome to Harness Stuff, the specialist in carriage driving harnesses and other equestrian sports equipment and accessories such as horse bits, horse bridles and more! Here, at Riding and Harness stuff, we sell the brands that we know and trust. Our website also has many blog articles on a broad range of equestrian topics
Contact info
4.6
Excellent
333 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Had to pay nearly 40 euro plus my…
Had to pay nearly 40 euro plus my shipping and what I ordered first I had to pay like 15 euro in post office and now I have to pay around 25 euro again in the post office
19 March 2023
Reply from Harnessstuff
Hi. I am very sorry that you are dissapointed with your order from us. It is very clear in our International shipping terms that you do not pay UK VAT and thus this is removed from the price for you, however, you do have to pay the import duties in your own country. This is your responsibility as is clearly detailed in our delivery terms as well as the information being emailed to you. I don't know what it is you are being charged there where you claim it is, 40euros, then 15 euros then 25euros, that makes no sense at all it should be one charge. Since your total order value is actually £58.54 I can't see any reason why you would be charged 80euros to bring it into the country. Perhaps you should be questioning what they are charging you for? Since you didn't contact us for advice or assistance we have been unaware of this situation.
Great service and perfect purchase
Great service and perfect purchase. A nice pair of spurs
4 February 2023
Great service!
I was contacted via email by Sanchia to thank me for my custom which I thought was a really nice warm welcome and added touch, I was kept updated throughout and once our product arrived I was over the moon with it, not only is it good quality but it is a perfect fit and it looks great.
27 January 2023
very helpful and friendly providing…
very helpful and friendly providing experienced support to ensure best suited products for purpose.
4 November 2022
Fantastic company
Very knowledgeable and helpful. Great communication, fantastic company to deal with
6 January 2023
All good and very helpful….
20 January 2023
Thank you harness stuff
I’m one of those annoying customers that asks a million questions before I do an order but harness stuff are very helpful
27 January 2023
Kept updated on order,even if there was…
Kept updated on order,even if there was a delay
8 December 2022
very helpful
very helpful, and always keeps you informed of any delays with order. I have used this site before and will again if I need too.
5 December 2022
First class customer service
First class customer service: kept me informed on the delivery schedule allowing for postal disruptions and delivered on date promised.
13 December 2022
Great service. My order took a while to come through…
My order took a while to come through but the company kept in touch and updated me. Goods received today thank you 😊
12 December 2022
Always quick and easy to deal with
20 November 2022
Good item slow delivery probably during…
Good item slow delivery probably during to postal strikes
21 November 2022
Lovely email sent after my purchase
Lovely email sent after my purchase, nice personal touch and items delivered quite quickly with no problems.
17 November 2022
Excellent company to deal with;very competitive price and item…
very competitive price and item delivered promptly.
21 November 2022
Great products and best prices
Great products and best prices. Well packaged and delivered promptly. Will definitely use again. Thank you.
8 November 2022
Great advice and great service
13 November 2022
Item not received
13 November 2022
Reply from Harnessstuff
I am very sorry to hear that you have had a problem with your delivery. I have checked to ensure that we have received no communication from you at all to let us know that you have experienced a problem. If you would like to get in touch then of course we can then assist you with your order
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