Very easy to use website , discount code easily applied and an excellent shipping service ( Royal Mail tracked ) possibly the most user friendly website I have ever ordered from . Items arrived very... See more
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In store purchase on the Oxford Street branch during December. Greah store layout, friendly staff and considering it was Christmas there was barely any queue time. Bonus: my lingerie fit perfectly (I’... See more
Company replied
The product is beautiful. It is like a piece of jewellery. A nice balance, between masculine and feminine. Meaning the choice of medium, being a metal ( is the masculine) and the finish in gol... See more
I had a problem, sent an email, and 3 months later am still waiting a response. After posting this review, I had a reply on 24 July asking me what the problem was. I found the email I had sent -in... See more
Company replied
Company details
About Harmony
Written by the company
Harmony Store is the UK’s leading premium sexual wellness retailer.
Exploring and discovering your sexuality and pleasure is a journey and we believe it should be free from stigma and judgement.
As a destination for Every Body – people of any gender and orientation, whether you play solo, in a couple or in groups – we make shopping for sex toys, seductive lingerie and bondage gear as normal as shopping for any other lifestyle, wellness or fashion item.
With Harmony you can be sure to have a safe and easy shopping experience, discreet packaging and receive expert advice.
Exploring and discovering your sexuality and pleasure is a journey and we believe it should be free from stigma and judgement.
As a destination for Every Body – people of any gender and orientation, whether you play solo, in a couple or in groups – we make shopping for sex toys, seductive lingerie and bondage gear as normal as shopping for any other lifestyle, wellness or fashion item.
With Harmony you can be sure to have a safe and easy shopping experience, discreet packaging and receive expert advice.
Contact info
99a Charing Cross Road, WC2H 0DP, London, United Kingdom
- 020 7434 2646
- hello@harmonystore.co.uk
- www.harmonystore.co.uk
4.0
Great
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent prompt service as always.
9 August 2022
Very happy with my purchases!!
6 August 2022
Missing products
I've ordered online and it came missing a product. I sent an email to the CS and didn't have any reply about it.
3 August 2022
Reply from Harmony
Hi Natalie, Sorry a product was missing. I've checked all our email boxes and it seems we haven't received an email from you. I'm going to reach out to you via email and see if we can resolve the issue for you. Speak soon Maxine.
Really good
Really good. Price is great, lovely products and discretely packaged. Great communications about delivery.
3 August 2022
Top tier lingerie
Top tier lingerie! Cheap in price but not in quality! Always gets the guys going ;)
14 June 2022
The stroker was very tight
The stroker was very tight . I expected a short item but not very stretchy
12 June 2022
Order arrived quickly!
Order arrived quickly and got a decent discount compared to other places :)
9 June 2022
excellent customer service
9 June 2022
Great and very professional will look…
Great and very professional will look no further than the harmony store
9 June 2022
Fantastic store and great service
2 June 2022
Great customer service.
12 May 2022
Good customer experience
Prompt delivery, discreet parcel, helpful customer service (via email), simple returns service.
7 May 2022
Money down the drain
While customer service were as helpful as they could be, the product that I purchased was rubbish. It did not live up to its claims yet if the product is open you cannot return it. I’m not sure how one can know a product is good without opening it to test it? Do I stare at it and it will tell me? What would be useful is if the store allowed customers to write reviews about the product itself so then as least we can get a better sense if it worth spending that much money on a product rather than money down the drain. Also, LoveHoney store actually offer a 100% satisfication, so if you are unhappy with a product they will allow you to return the product. I’ve ordered from their store and I’ve never had to return a product.
5 May 2022
Unprompted review
Reply from Harmony
Hello there,
I will happily help on this matter.
To do so could you please email and address me, Cansin, at enquiries@harmonystore.co.uk as well as provide your order number .
I look forward to hearing from you.
Kind regards,
Cansin
Harmony Store Ltd
Excellent customer service
Excellent customer service my items where delivered on time with professional packaging.
Great customer service over the phone. I would order from Harmony again highly recommend.
4 May 2022
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