Harley Body Clinic Reviews 

150
•
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 29 reviews, reviewers had a great experience with this company. Customers consistently praise the professional medical staff for making them feel completely comfortable, supported, and well cared for throughout their entire treatment journey. Many people mention smooth recoveries, exceptionally clear consultations, and wonderful natural-looking results that significantly boost their personal confidence after the procedure. However, some reviewers were not happy with sudden procedure cancellations caused by unexpected equipment malfunctions and unexpected facility maintenance problems. A few other consumers also felt that communication and follow-up support fell short when they tried to address urgent post-surgery concerns and delays.

What people talk about most

Service

People report positive experiences with service, noting that the professional team ensures a smooth procedure... See more

Staff

Clients share satisfaction on staff, frequently praising the professional and supportive team members who... See more

Customer service

Users describe ambiguous interactions with customer service, while some reviewers praised the helpful support... See more

User experience

Reviewers express great satisfaction and appreciation regarding their overall user experience. Consumers... See more

Product

Customers reported high satisfaction with the product, expressing delight over the amazing results and smooth... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had an exceptional experience at this clinic. From the moment I walked in, the staff made me feel comfortable and well cared for. The surgeon was highly skilled, professional, and took the time to e... See more

Company replied

Rated 5 out of 5 stars

Things were very Clear while explaining the procedure, realisticly possible outcomes. My surgery was great, Half of the cure came from pofessional and careful behavior of the team. Also, Pre and post... See more

Company replied

Rated 5 out of 5 stars

I had Vaser liposuction on my upper and lower abdomen and flanks, and I am pleased with my experience. The consultation was clear and professional, and I felt well looked after throughout. The p... See more

Company replied

Rated 5 out of 5 stars

I am honestly so happy with my results. I had a little stubborn fat around my abdomen and flanks that just wouldn't go away, no matter what I tried. The laser lipo was smooth and the recovery was mu... See more

Company replied


Company details

  1. Cosmetics Store

Written by the company

Harley Body Clinic offers cosmetic surgical and non surgical treatments located at 61, Harley Street London—the world famous premium destination for finding the best assistance for plastic and cosmetic surgery in the United Kingdom. Find top ranked and experienced plastic surgeons, cosmetic surgeons, dermatologists, and general practitioners to performing Vaser Liposuction, Smart Lipo, Breast Augmentation; Tummy Tuck; Facelift; BOTOX injections; Hair Restoration and many more useful treatments. Harley Body Clinic is has a sustainable past patient history for performing Vaser Liposuction surgeries for almost a decades. We are one of the first cosmetic and liposuction clinics in London to introduce non surgical Vaser Shape liposuction; and ultrasound cellulite treatments. We offer free consultation for seeking patients of various cosmetic procedures, met by plastic surgeons. Seeking patients can see extensive before after images of past patients of their desired procedures, understand the realistic approach of the surgery for the patient’s condition; and get a positive review about prices and offered price policies. The free consultation is offered without any hidden costs or conditions, only for the kind information, and research of a seeking patient. Talk to us whether you are looking for a certain procedure, or are clueless about what to do about problem areas.


Contact info

4.1

Great

TrustScore 4 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(150)

29 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely Wonderful Service

I am honestly so happy with my results. I had a little stubborn fat around my abdomen and flanks that just wouldn't go away, no matter what I tried. The laser lipo was smooth and the recovery was much quicker than expected and I started seeing noticeable changes in just few days.

The team took amazing care of me, explained everything very clearly and I felt very comfortable throughout. I feel more confident, lighter and absolutely love the shape I am in now.

14 June 2025
Unprompted review
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Reply from Harley Body Clinic

Dear Debolina Mukherjee,
Thank you for the Review. We really appreciate you taking the time out to share your experience with us.

Rated 5 out of 5 stars

Very satisfied with the vaser…

Very satisfied with the vaser liposuction surgery. Final result is very good. Very satisfied with the aftercare.

10 October 2025
Unprompted review
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Reply from Harley Body Clinic

Dear Tapas Sarkar,
Thank you for the Review. We really appreciate you taking the time out to share your experience with us.

Rated 1 out of 5 stars

I am sharing my honest experience as a paying customer of Harley Body Clinic (Surgi Medicare Ltd).

I originally paid £4,450 for a Vaser Liposuction procedure scheduled for 13 September 2025. After completing all pre-surgery requirements, taking time off work, and travelling to the clinic, I was informed on the day that their Vaser machine had malfunctioned and the procedure could not go ahead.

I was assured in writing that a full refund would be issued promptly. Instead, what followed was almost two months of delays, during which I repeatedly had to chase the clinic for updates.

During this period, the clinic emailed me multiple times stating they were experiencing “financial difficulties”, were “running at a loss”, and could only refund me gradually in small instalments. At one point I was asked to remove my negative reviews, which I did temporarily in order to allow the refund to progress — something no customer should feel pressured to do.

Refunds eventually arrived in several instalments (£1,000, £450, £250 etc.), long after the cancellation. Although I am now fully refunded, this entire process caused unnecessary stress, wasted time, and significant inconvenience.

My concerns based on my experience:
• Procedure cancelled due to equipment malfunction
• Refund only partially paid over many weeks
• Repeated references to financial instability in their own emails
• Pressure to remove reviews to avoid delays
• Poor communication throughout

I strongly recommend that anyone considering this clinic proceeds with extreme caution and ensures they fully understand the risks based on my experience.

This review reflects my honest and factual account. I am open to updating it should the clinic offer appropriate goodwill compensation for the inconvenience caused.

12 September 2025
Unprompted review
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Reply from Harley Body Clinic

You have been fully refunded. Harley Aesthetic Surgery Group now owns the domain.

Rated 5 out of 5 stars

I had gynecomastia treatment done

I had gynecomastia treatment done. Post 6 months, I am very happy with the results. Aftercare was too good. Thank you team for the wonderful experience.

18 April 2025
Unprompted review
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Reply from Harley Body Clinic

Dear Vocalist Tilak,
Thank you for the Review. We really appreciate you taking the time out to share your experience with us.

Rated 5 out of 5 stars

I had an exceptional experience at this…

I had an exceptional experience at this clinic. From the moment I walked in, the staff made me feel comfortable and well cared for. The surgeon was highly skilled, professional, and took the time to explain every step of the process, which gave me complete confidence. The procedure went smoothly, and the follow-up care was thorough and compassionate. I’m incredibly grateful for the outstanding service and results, and I would highly recommend this clinic to anyone seeking quality surgical or non surgical care.

17 November 2025
Unprompted review
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Reply from Harley Body Clinic

Dear Ellaa Remy,
Thank you for the Review. We really appreciate you taking the time out to share your experience with us.

Rated 5 out of 5 stars

Excellent Service

10 October 2025
Unprompted review
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Reply from Harley Body Clinic

Dear Debapriya,
Thank you for the Review. We really appreciate you taking the time out to share your experience with us.

Rated 5 out of 5 stars

Excellent Service

14 September 2025
Unprompted review
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Reply from Harley Body Clinic

Dear Kirtiman Banerjee,
Thank you for the Review. We really appreciate you taking the time out to share your experience with us.

Rated 5 out of 5 stars

Thank you for the excellent…

Thank you for the excellent consultation. I truly appreciated the way you explained everything in simple terms and took the time to answer my questions. It made a big difference to my understanding and confidence in the treatment plan. I’m also aware of the successful treatments people have undergone, which gives me additional reassurance.

8 September 2025
Unprompted review
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Reply from Harley Body Clinic

Dear Rajshekhar,
Thank you for the Review. We really appreciate you taking the time out to share your experience with us.

Rated 1 out of 5 stars

BE WARNED you risking your life do your research please they are fake

BE WARNED
BE CAREFUL DON'T GO THERE
Don’t pretend you don't know me to remove the bad feedback
I WANT MY MONEY BACK
deep fake clinic totally illegal
Staff are paid cash in hand and not registered lawfully in uk
It’s not only dodgy but I’m suing them to get my money back
I did vaser and got infected
They never asked me what chronic illness I had before operating
It’s totally illegal
Don’t trust them
Even the clinic has no address 10 Harley street is a fake address
Do your research please
YOU ARE RISKING YOUR LIFE
Also to answer to your reply
We must be many thinking you are a scammer so be honest refund people when they need to be

17 July 2025
Unprompted review
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Reply from Harley Body Clinic

Dear Manilla,
We are sorry to hear that. We could not find you on our customer database. We have recently taken over this domain. We have a similar review with similar content on 18th November from a different email. We regularly get emails from marketing companies claiming they can remove negative reviews and also get ransom calls. We would appreciate it if whoever contacts us is ethical and does not try to harm the business, as this will adversely affect the livelihood of all the organisation's employees.
Please let us know if we can be of further help.

Rated 5 out of 5 stars

Ronnie and James can’t fault them very…

Ronnie and James can’t fault them very informative and helping very professional

21 May 2025
Unprompted review
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Reply from Harley Body Clinic

Dear John Bishop,
Thank you for the Review. We really appreciate you taking the time out to share your experience with us.

Rated 5 out of 5 stars

I had love handles liposuction about a…

I had love handles liposuction about a year ago
Overall pleased with results

I had a lower abdomen vaser liposuction just 4 days ago and will update on results

17 April 2025
Unprompted review
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Reply from Harley Body Clinic

Dear N K,
Thank you for the Review. We really appreciate you taking the time out to share your experience with us.

Rated 5 out of 5 stars

I had vaser liposuction along with…

I had vaser liposuction along with gynaecomastia surgery at harley body clinic. Result is amazing. Always available over phone. Aftercare was excellent. Will recommend. Thank you team.

11 July 2024
Unprompted review
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Reply from Harley Body Clinic

Dear Simon Carter,
Thank you for the Review. We really appreciate you taking the time out to share your experience with us.

Rated 5 out of 5 stars

I had Gyno and Vaser liposuction under…

I had Gyno and Vaser liposuction under local anesthetic. Initial consultation was very detailed. Explained all the risks of the procedure. Surgery took around 1.5 hrs. Six months post surgery . I am very happy with the result. It is the second time I am using this company . Aftercare is very good. Would recommend

22 April 2024
Unprompted review
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Reply from Harley Body Clinic

Dear Martin,
Thank you for the Review. We really appreciate you taking the time out to share your experience with us.

Rated 1 out of 5 stars

Awful I got an infection being a…

Re:Yes you know me, l contacted you and I’m still waiting for my money back
-Awful I got an infection being a diabetic
Fake names and Fake address
Fake surgeon that is not someone from the website, the receptionist actually pretended to be the surgeon and worn the blue hospital theatre clothing and hat, and talked to me in WhatsApp first then I met him and I thought he was the surgeon but actually he wasn’t it was a Greek lady dermatologist, she proceeded to the Lipo…
It’s kind of a Scam
very disappointed by the aftercare , I ve lost a lot of blood 🩸 it was an infection and ended up in hospital while in holidays in France , I’m going to court to pay for the expenses occurred unfortunately
Don’t be naive it’s a good price because they are not all professionals
I need to pay 8700£ because of this and I paid 5500!🤬🤬
I will expose them until I get paid back!
Of course my name is Lynda El and you received a warning before court letter

25 July 2024
Unprompted review
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Reply from Harley Body Clinic

We are sorry to hear that. We cannot find you in our database. Please call us on 02032900275 and let us know how we can help you.
From a medical perspective, we always instruct our patients to wait at least a month after surgery before they go on a holiday. When you go on holiday, you are staying in a hotel and don’t know who was in the room before you. You can easily pick up an infection when you have an open wound. You should follow the aftercare.

Rated 5 out of 5 stars

Great clinic vaser liposuction

I had vaser liposuction on my abdomen, flanks and a fat transfer breast augmentation under local anesthetic in July and I am over the moon with the results.

The surgery itself took over 2 hours, which was the advised time and it was uncomfortable in parts, but not unbearable. I could have chosen to have general but local is safer.

The surgeon seemed very experienced and I have had minimal bruising and recovered quickly. I went back to work after a few days.

The communication with James has been great and he responds quickly to my WhatsApp messages post and pre-surgery.

The clinic was clean, the process was explained well. I look and feel much more confident. Would recommend 👌

30 July 2024
Unprompted review
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Reply from Harley Body Clinic

Dear Joanne Shepherd,
Thank you for the Review. We really appreciate you taking the time out to share your experience with us.

Rated 5 out of 5 stars

My friend had great experience with…

My friend had great experience with Harley Body Clnic
She said the facilities were excellent & the staff were great.

18 July 2024
Unprompted review
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Reply from Harley Body Clinic

Dear Rohan Chopra,
Thank you for the Review. We really appreciate you taking the time out to share your experience with us.

Rated 5 out of 5 stars

Positive Experience

I have had a positive experience, from the initial consultation, the follow up consultation and the procedure itself; I have been pleased.

11 July 2024
Unprompted review
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Reply from Harley Body Clinic

Dear Paul Higgs,
Thank you for the Review. We really appreciate you taking the time out to share your experience with us.

Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. Not professional at all.
I had a consultation for a procedure in February and paid a deposit of £1000 just to be ignored for months. Still to this date no correspondence. I have contacted the clinic to just be fobbed off and still no correspondence at all. Absolutely awful customer service. I will not be going ahead with my procedure with the Harley body clinic. Small claims court is on the cards if I hear nothing back this week.
Micheal

8 February 2024
Unprompted review
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Reply from Harley Body Clinic

Dear Leanne,
The domain and website is taken over by Advance Medical Group. We could not find you on our customer database. Please let us know if we can be of further help.

Rated 5 out of 5 stars

Great experience at the Harley Body…

Great experience at the Harley Body Clinic, would definitely recommend. The surgeons were very accommodating from start to finish of my vaser liposuction journey and really listened to the concerns i had.

30 April 2024
Unprompted review
Harley Body Clinic logo

Reply from Harley Body Clinic

Dear Anwaar AI,
Thank you for the Review. We really appreciate you taking the time out to share your experience with us.

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