Beat my expectations in all aspects. Millie Norris was extremely helpful in solving my issues. I wasn’t expecting it to be solved so promptly and effectively. Very grateful to Millie’s solution orient... See more
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Been leasing with Hardsoft for several years now, and have been very happy with the service. Thouroughly enjoying my Dell XPS 16 but recently had an issue with the charger, raised my issue with them a... See more
Company replied
Having used Hardsoft Limited for 10 years or so I highly recommend their service, both Hardware and support. Many times we have been assisted and kept our IT running through lots of mishaps and issues... See more
Company replied
I have consistently found Michelle’s support from Customer Service to be attentive, prompt and, most of all, fuss-free. She is quick to respond, proactive and great with comms. Her support has been bo... See more
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Company details
About HardSoft - Devices for Teams
Written by the company
With over 35 Years of experience, we are specialists in IT leasing. we are a One-Stop solution that offers expert advice on technology and financing.
We are Apple Authorised Resellers, Microsoft Silver Partners, Lenovo Trusted, HP Trusted and many more.
It's not just Macs we do, We also do 5G devices, iPhones, Microsoft Surface with 365 Solutions, Custom PCs and So Much More. Have a device you cant find? We will source it without a problem.
HardSoft Leasing Limited is our ‘banking’ arm that provides bespoke financing for HardSoft Computers or Devices for Teams. We’re not just a leasing company, nor are we just a supplier, we are a fully integrated solution.
Change, Continue or Cancel your Lease when you Flexi-Lease with HardSoft.
Its difficult to predict where your business is going. So you can Add, Switch, Return devices as your business needs change
We can provide your business with Support packages, Opex Friendly solutions, and can pre-deploy, configure and roll out devices to all team sizes. Whether you have 10, 100, or 10,000 members, Devices for Teams by HardSoft will be with you every step of the way.
Looking to only rent a device? We have you covered with our Pure Rental solution! or are you looking to help the environment a little more? why not Lease a pre-loved device?
If you are a Startup, Fintech or SME we can help you Scaleup with Devices, Support and Expert Guidance all the way.
We are Apple Authorised Resellers, Microsoft Silver Partners, Lenovo Trusted, HP Trusted and many more.
It's not just Macs we do, We also do 5G devices, iPhones, Microsoft Surface with 365 Solutions, Custom PCs and So Much More. Have a device you cant find? We will source it without a problem.
HardSoft Leasing Limited is our ‘banking’ arm that provides bespoke financing for HardSoft Computers or Devices for Teams. We’re not just a leasing company, nor are we just a supplier, we are a fully integrated solution.
Change, Continue or Cancel your Lease when you Flexi-Lease with HardSoft.
Its difficult to predict where your business is going. So you can Add, Switch, Return devices as your business needs change
We can provide your business with Support packages, Opex Friendly solutions, and can pre-deploy, configure and roll out devices to all team sizes. Whether you have 10, 100, or 10,000 members, Devices for Teams by HardSoft will be with you every step of the way.
Looking to only rent a device? We have you covered with our Pure Rental solution! or are you looking to help the environment a little more? why not Lease a pre-loved device?
If you are a Startup, Fintech or SME we can help you Scaleup with Devices, Support and Expert Guidance all the way.
Contact info
The Old Barn, CM21 9AE, Sawbridgeworth, United Kingdom
- 020 7111 1643
- info@hardsoft.co.uk
- www.hardsoftcomputers.co.uk
4.9
Excellent
2K reviews
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great service and communication to get…
great service and communication to get my new pc delivered and updated- we had a problem which mean a recall and new device. this was handelled very well.
17 November 2025
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Ben,
Thanks so much for taking the time to share your experience. We're pleased to hear that you were happy with the delivery and setup of your new device, and we appreciate your patience during the unexpected recall. Our team works hard to resolve issues quickly and keep our customers informed, so it’s great to know this came through for you.
If you ever need anything in the future, we’re here to help.
Best regards,
The HardSoft Team
Michelle was incredibly helpful
Michelle was incredibly helpful and quick to respond to my messages.
20 November 2025
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Helen,
Thank you so much for your wonderful review! We’re thrilled to hear that Michelle was able to support you quickly and efficiently.
Providing fast, friendly and reliable service is something we take great pride in, and we’re delighted that your experience reflected that. If you ever need anything in the future, we’re always here to help.
Thanks again for choosing HardSoft!
Best regards,
The HardSoft Team
Reply from HardSoft - Devices for Teams
Hi Andrew,
Thank you so much for your fantastic review! We’re thrilled to hear you had such a positive experience with our team. Delivering friendly, reliable, and expert support is exactly what we strive for, and it’s great to know we hit the mark.
We truly appreciate your recommendation and look forward to supporting you again in the future!
Best regards,
The HardSoft Team
Faulty charger swap
Michelle dealt with everything well and helped get the issue and my query resolved promptly. Thanks again Michelle
20 November 2025
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Sean,
Thank you so much for your kind words and for taking the time to leave us a review! We’re delighted to hear that Michelle was able to assist you efficiently and get everything resolved quickly.
Providing fast and friendly support is something we pride ourselves on.
If you need anything else, we’re always here to help.
Best regards,
The HardSoft Team
Thank you for a great service
Thank you very much to Danielle for ensuring my parcel was delivered to me efficiently and without delays :)
20 November 2025
Unprompted review
Reply from HardSoft - Devices for Teams
Hi there,
Thank you so much for taking the time to share your wonderful feedback!
We're delighted to hear that Danielle was able to assist you and ensure your parcel was delivered smoothly and on time. Providing efficient, reliable service is at the heart of what we do, and it's great to know this was reflected in your experience.
If you ever need anything else, we're always here to help.
Best regards,
The HardSoft Team
Danielle provided excellent customer…
Danielle provided excellent customer service throughout the whole process.
20 November 2025
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Megan,
Thank you so much for taking the time to share your lovely feedback! We’re delighted to hear that Danielle made your experience smooth and enjoyable - providing friendly, attentive service is exactly what we aim for at HardSoft.
If you ever need anything in the future, we’re always here to help!
Best regards,
The HardSoft Team
Efficient and friendly support
I had a great customer experience with HardSoft. Danielle was very helpful and reply quickly to any of our questions. Our problem was fixed quickly and the process went smoothly.
14 November 2025
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Coline,
Thank you so much for taking the time to share your experience! We’re delighted to hear that Danielle was able to support you efficiently and that everything went smoothly. Providing fast, friendly, and reliable service is at the heart of what we do, so your feedback really means a lot to the team.
If you ever need anything in the future, we’re always here to help.
Thanks again for choosing HardSoft!
Best regards,
The HardSoft Team
Fantastic experience with HardSoft
Fantastic experience with HardSoft - dealt with my broken laptop and got me back up in running quickly with no fuss or delay. A1 service!
13 November 2025
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Graeme,
Thank you so much for your fantastic review! We’re really glad to hear that our team could get your laptop back up and running quickly and without any hassle. Providing fast, fuss-free support is exactly what we aim for, and it’s great to know we delivered an A1 experience for you.
If you ever need anything in the future - whether it’s tech support, upgrades, or advice, we’re always here to help.
Thanks again for choosing HardSoft!
Best regards,
The HardSoft Team
I recently had to send my MacBook Air…Excellent, friendly and efficient service from HardSoft Computers
I recently had to send my MacBook Air in for repair and the whole process was handled brilliantly from start to finish. Michelle from the Customer Care Team was fantastic — friendly, clear, and proactive throughout. She kept me updated at every step, arranged a loan laptop quickly so there was no downtime for our business, and made sure everything was collected and returned smoothly.
It’s rare to find customer service that’s this professional and genuinely helpful these days — nothing ever felt like a hassle. I’m very happy with the support I received and wouldn’t hesitate to recommend HardSoft to anyone looking for a reliable and customer-focused IT partner.
Thanks again to Michelle and the team for making the whole process completely stress-free!
13 November 2025
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Martin,
Thank you so much for taking the time to share your experience. We're delighted to hear that Michelle and our Customer Care Team were able to support you so effectively. Ensuring minimal downtime and clear communication throughout repairs is exactly what we strive for, so it’s great to know this made a difference for you.
Your recommendation means a lot to us, and we’re thrilled that the process felt smooth and stress-free from start to finish. We’ll make sure Michelle and the team receive your wonderful feedback.
If you ever need anything in the future, we’re always here to help.
Thanks again for choosing HardSoft!
Best regards,
The HardSoft Team
Hardsoft were very quick to act on the…
Hardsoft were very quick to act on the request and have delivered. The constant update was extremely helpful so that i was able to feedback to management. A very big thank you to Rick and Michelle
10 November 2025
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Armend,
Thank you so much for your kind words! We’re delighted to hear that our team, especially Rick and Michelle, were able to assist you promptly and keep you well-informed along the way. Clear communication and fast delivery are key priorities for us, so it’s great to know this made a difference to your experience.
We really appreciate you taking the time to share your feedback. If there’s ever anything else we can do to support you, don’t hesitate to reach out.
Best regards,
The HardSoft Team
Always great service
Always great service
Danielle Parker is who we have been dealing with at our company and has always been wonderfully responsive to any issues or concerns we may have. We have had a few issues in the past with the rise in phone stealing etc in London and she has always been on hand to provide accurate and timely problem solving to make sure that our staff can continue to operate
4 November 2025
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Pete,
Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that Danielle has provided such responsive and reliable support.
Your continued trust in HardSoft means a lot to us, and we’ll make sure to keep delivering the same level of care and efficiency you’ve come to expect.
Warm regards,
The HardSoft Team
Great support from Michelle
Speedy and quick response from Michelle in customer care on a complex ticket!
5 November 2025
Unprompted review
Reply from HardSoft - Devices for Teams
Hi TJ,
Thank you so much for taking the time to share your experience! We’re delighted to hear that Michelle was able to assist you quickly and effectively - especially on a complex query. Providing fast, knowledgeable support is something we take great pride in, and your feedback lets us know we’re on the right track.
If you ever need further assistance, we’re only a message or call away!
Best regards,
The HardSoft Team
very quick replacement after work…
very quick replacement after work laptop broke, well organised and timely
27 October 2025
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Will,
Thank you for your kind words! We’re so pleased to hear that our team could get your replacement laptop to you quickly and without any disruption to your work. At HardSoft, we understand how essential reliable tech is for business productivity, so we make it a priority to resolve issues fast and efficiently.
We truly appreciate you taking the time to share your experience, and we’re always here if you need any further support.
Best regards,
The HardSoft Team
Reply from HardSoft - Devices for Teams
Hi Mr Simon,
Thank you for taking the time to share your feedback! We’re so glad to hear that you received great service and advice from our team. Our goal is always to make leasing and managing your tech as simple and stress-free as possible.
If you ever need any further assistance, we’re always happy to help.
Best regards,
The HardSoft Team
Great service as ever from the team at…
Great service as ever from the team at HardSoft
29 October 2025
Reply from HardSoft - Devices for Teams
Hi James,
Thank you so much for your continued support and kind words! We're delighted to hear that you’ve had another great experience with the HardSoft team. Providing consistent, reliable service is exactly what we strive for, and it’s always a pleasure working with valued clients like you.
We look forward to assisting you again soon.
Best regards,
The HardSoft Team
Excellent service from start to finish!
Excellent service from start to finish! Michelle and her team repaired a faulty device incredibly quickly. The whole process, from pick-up to drop-off, was smooth and hassle-free. Really impressed by their efficiency and communication throughout. Thank you for the excellent support!
28 October 2025
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Candra,
Thank you so much for taking the time to share your feedback! We’re delighted to hear that Michelle and our team were able to get your device repaired and back to you quickly. Providing a smooth, hassle-free experience and clear communication is exactly what we aim for.
If you ever need any further support, please don’t hesitate to reach out.
Best regards,
The HardSoft Team
Patient and quick!
Michelle was very patient and communicative, she kept me updated and answered all my questions. And my issue was resolved really quickly!
28 October 2025
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Richard,
Thank you so much for your kind words! We’re delighted to hear that Michelle was able to assist you and ensure your issue was resolved swiftly. At HardSoft, we pride ourselves on providing clear communication and fast, friendly support - it’s great to know this came through in your experience.
We’re always here if you need any further assistance.
Best regards,
The HardSoft Team
Outstanding service!
The HardSoft team was incredibly helpful, attentive, and proactive throughout the process. Their quick responses and support ensured my MacBook was up and running smoothly. A huge thank-you to Michelle and Scott for their outstanding assistance!
21 October 2025
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Farah,
Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Michelle and Scott provided the attentive and proactive support we always strive for, and that your MacBook is running smoothly.
Should you need any assistance in the future - whether it’s advice, upgrades, or support - please don’t hesitate to reach out to our team.
Best regards,
The HardSoft Team
I’d like to extend my sincere…
I’d like to extend my sincere appreciation to Michelle for her exceptional support. She handled my situation with great thoughtfulness and kindness, ensuring that every detail was addressed promptly and professionally. Throughout the process, Michelle demonstrated remarkable focus and follow-through - keeping her eye on the ball and ensuring that my concerns were resolved efficiently. Thank you!!
23 October 2025
Unprompted review
Reply from HardSoft - Devices for Teams
Hi Caitlin,
Thank you so much for taking the time to share your experience. We’re delighted to hear that you received such attentive and professional support - that’s exactly the standard we aim to deliver for every customer.
We're so pleased we could assist and ensure everything was resolved smoothly and look forward to assisting you again in the future.
Best regards,
The HardSoft Team
Easy to work with
Clear communication, easy to work with and devices delivered in a timely manner. The team seem to offer a personal touch to the way they do business rather than being robotic and automated.
21 October 2025
Reply from HardSoft - Devices for Teams
Hi Kurt,
Thank you so much for taking the time to share your experience!
We’re delighted to hear that our communication and service made things simple and efficient for you and it’s great to know that our team’s personal approach stood out.
We truly appreciate your kind words and look forward to assisting you again in the future.
Best regards,
The HardSoft Team
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