Hard Jewelry® Reviews 

78
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and appealing designs of the products, often noting their durability and unique aesthetic. Many people also highlight the fast shipping and efficient delivery service, appreciating the quick arrival of their orders. Reviewers frequently express high satisfaction and a strong desire to make future purchases, indicating a positive overall experience with the brand. However, some customers also noted occasional issues with the delivery and order process. These included experiences with delayed tracking updates, orders taking weeks to arrive, or even missing items upon delivery. A few other people also felt that certain product designs had awkward shapes or sharpness, and some mentioned initial sizing challenges that required exchanges.

What people talk about most

Product

People report positive experiences with product, often praising the great quality, durability, and appealing... See more

Quality

Users describe positive interactions with quality, consistently praising the jewelry as terrific, beautiful,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers reporting fast shipping and... See more

Order

Customers had ambiguous experiences with order processing, with some praising the simple order process, great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service, fast shipping quality care over the product. I’ve never had a bad experience buying from Hard Jewelry

Rated 5 out of 5 stars

It got shipped pretty fast and im reppin the pendant as we speak. Restock them promise rings though pls n ty 💋

Rated 5 out of 5 stars

I got a pendant to match my husband's, who got his from HJ years ago, and as a college student, I found it extremely affordable. The quality is fantastic as well. Shipping time was expected, so no com... See more

Rated 5 out of 5 stars

I gave it 5 stars because I think yall deserve it but I just have a few words about the bangle bracelet. The shape. I probably could’ve gotten a bigger size, but the sides are tight while the top of i... See more


4.4

Excellent

TrustScore 4.5 out of 5

78 reviews

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No history of asking for reviews

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4.4

All reviews

(78)

39 reviews in the last 12 months

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Rated 1 out of 5 stars

Non-responsive and poorly run.

They don’t tell you till months later that they only ship a few times a year. They are too busy spamming your email trying to justify not having supply in. Then if you try and get refunded or talk with someone they will just ignore you. This is a poorly managed scam of a company. Buy elsewhere.

5 November 2023
Unprompted review
Rated 5 out of 5 stars

Always been great

Always been great
Had a problem with my terrible local postal service and hard jewelry resolved it extremely quickly even with no help from the postal service whose job it really was. Great costumer service.

19 July 2023
Unprompted review
Rated 4 out of 5 stars

Amazing experience.

Amazing experience.

I ordered two rings, they arrived within the shipping time and they look amazing. Not only that, they sent in a free septum ring along with it which is awesome. Love their rings, will be buying more.

25 May 2023
Unprompted review
Rated 1 out of 5 stars

Will gets greedier every year

Bailed us with a free piece of jewelry for the 6 year drop and a sick mag and the free piece of jewelry was a cheap ass septum doesn't even say it's from Hj or anything don't even have HJ style and the mag was mostly filled with ads and of course another overpriced limited edition t-shirt and don't forget the 2 weak ass stickers yea thanks for ripping us off and lying to us for 6 years will

21 April 2023
Unprompted review
Rated 1 out of 5 stars

Lost all my money and didn’t get the product

I gave my chain back a month ago for a different size but I haven’t seen it or heard from them about what happened. I contacted the team and they didn’t do anything about it. I live in Canada as well so I payed extra because I heard good things about this company but in the end. My $72 dollars were flushed down the drain. I didn’t get my chain and these guys won’t do anything about it.

20 November 2022
Unprompted review
Rated 5 out of 5 stars

Love this brand

Love this brand, bought a necklace and ring for my son. Great quality and design; thanks for the little extras, the hand signed Thank You was a lovely touch.

23 September 2022
Unprompted review
Rated 5 out of 5 stars

Gorgeous Jewelry

Bought a pendant a while back and fell in love. I have 7 pieces of HJ now and can't wait until the next drop to get even more. Shines beautifully and the pieces that aren't sterling silver don't turn my skin green, 110% recommend if ur cool like me

24 March 2022
Unprompted review
Rated 5 out of 5 stars

i love will

hj is some gas. as will has said, no soft jewelry here. my ex treated my hj cuban choker so badly i took it back to truly give it the love and care it deserves. my bf and i are getting matching skullboy necklaces for xmas. highly recommend for u and ur friends so yall can be drippy

19 December 2020
Unprompted review
Rated 5 out of 5 stars

I LOVE MY HJ!!

I bought my first piece of HJ last week and I LOVE IT!! Everything about this brand is amazing. I’ve gotten so many compliments on my bracelet, it’s truly beautiful. I originally found out about it through Instagram. I found their page and thought it was a meme page lol. I bought the butterfly bracelet from them and I can’t wait to buy the rest of the set. I already know what I’m getting my family for Christmas now :)

18 November 2020
Unprompted review
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