HappyScribe Reviews 

1,346
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 241 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its ease of use and intuitive interface, making tasks like transcription and subtitling straightforward and efficient. Many people highlight the high quality and accuracy of the translations and transcripts, often exceeding expectations. Reviewers frequently mention the service as a significant time-saver, enabling them to complete their work effortlessly and reliably. However, some people mentioned occasional issues with the quality of the output. These concerns included problems with audio processing that led to poor sound quality, highly inaccurate transcriptions, and translations that contained made-up content or capitalization errors.

What people talk about most

User experience

People report positive experiences with user experience, highlighting the tool's ease of use and efficiency... See more

Quality

Customers consistently note positive experiences with quality, praising the astronomical quality of... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, ease of use, and overall... See more

Product

Clients share positive opinions on the product, often describing it as a "super task saver" and an accurate,... See more

Application

Customers had positive experiences with the app, with many expressing satisfaction and recommending it for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I use HappyScribe extensively for our editorial work. In 2025 alone, I’ve already used almost 400 hours to produce transcripts for journalists and the newsroom, as well as SRT subtitles. I highly reco... See more

Company replied

Rated 5 out of 5 stars

I've been using HappyScribe for almost a year now and have had a really good experience with it. For me, it's been more user-friendly and accurate than other transcription tools I've tried. I mai... See more

Company replied

Rated 5 out of 5 stars

I had to get a conversation translated in a flash and happy scribe did it with amazing speed and accuracy. I’m already back!! I’ll always use this service in my work and personal life because we live... See more

Company replied

Rated 5 out of 5 stars

I needed Spanish language subtitles done quickly and (most importantly) done accurately. Happy Scribed delivered! As a feature film distributor having accurate subtitles is very important and I am v... See more


Company details

  1. Transcription Service
  2. Audio Transcription Service
  3. Software Vendor
  4. Translator

Written by the company

Happy Scribe is one of the best AI notetaker and transcription platform for global teams and creators. We help people turn conversations, meetings, and audio into accurate transcripts, smart meeting notes, and professional subtitles in more than 150 languages. Our AI meeting notetaker captures every detail automatically, making collaboration and follow-up effortless. With fast transcription and multilingual subtitling, Happy Scribe empowers businesses, content creators, and organizations to work across borders. Trusted by thousands of users in Europe, North America, Latin America, and Asia, Happy Scribe helps break language barriers, boost productivity, and scale communication worldwide.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(1,346)

296 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love it!

I love it!
I'm very grateful for Happy Scribe, it's been a big help so far.

25 May 2026
Unprompted review
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Reply from HappyScribe

Hi Judah! That made our day to read. Thanks so much for the kind words. We're glad HappyScribe is helping, and we'll be here whenever you need us! 🙌

Rated 5 out of 5 stars

As a first attempt I was very pleased…

As a first attempt I was very pleased with the outcome we will definitely continue with our process in the future.

16 May 2026
Unprompted review
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Reply from HappyScribe

Hi Peter! So happy to hear your first run with HappyScribe went well. Hearing you plan to bring us into your ongoing process is the best kind of feedback we could ask for. Looking forward to many more!

Rated 5 out of 5 stars

Impressive translations

I must say - the translations are superb! I'm impressed. I use AI translations for subtitles for my video projects and I am surprised at how minimal "fixing" I have to do afterwards! It says that machine generated translations are about 88% accurate, but I've experienced almost 97% . I also use for Greek translations and that's quite impressive too - not as good as English, but still very high accuracy! The customer service is excellent too - I get a reply immediately and the explanations to help me are very clear. 10/10 guys!

22 May 2026
Unprompted review
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Reply from HappyScribe

Hi JP! What a fantastic review, thank you for taking the time to write it.

Hearing the translations are landing closer to 97% on your subtitle projects is brilliant feedback for our team. We stay conservative with the published accuracy numbers, so it's always great when real-world results come in higher. Greek is one of the trickier languages, so it's lovely to hear it's holding up for you too.

A huge thank you also for the shoutout to our support team. They put a lot of care into every reply, and they'll be thrilled to read this. 10/10 right back at you, JP! 🙏

Rated 2 out of 5 stars

The mp3 file reducer was horrendous

The mp3 file reducer was horrendous, first did a batch of short mp3 files smallest compression. After i listened it was so bad that i tried "best balance" which was as bad, with loud squeaks. I did also do a trancript which looked ok but for the waste of time and unsubscribing 2 stars is even 1 star too much but that is for the transcript which looked ok, but did not cheque if correct as for the 10 min limit. For happy scribe it was an Ai voice that i compressed.

22 May 2026
Unprompted review
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Reply from HappyScribe

Hi Jasper, thanks for taking the time to share this, and sorry to hear the compression results weren't what you needed.

A couple of things worth flagging: AI-generated voice files can sometimes produce artefacts like the squeaks you described when compressed at lower bitrates, especially shorter clips. That isn't an excuse, just context. We'd really like to take a closer look at the files you ran through.

Could you send the original and compressed files (or just the file IDs) to support@happyscribe.com? We'll dig into what went wrong and get back to you. And we're glad the transcript itself looked accurate, that's at least something to build on.

Rated 4 out of 5 stars

HappyScribe would put many audio…

HappyScribe would put many audio recordings into text, put in perscise positions, and would help translate the text in any language. which had helped me a lot with my classwork assignments.

13 May 2026
Unprompted review
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Reply from HappyScribe

Hi Jeremiah, really glad HappyScribe has been useful for your classwork! Transcription and translation in one place is exactly the workflow we want to make easier for students.
Thanks for the review, hope to earn that fifth star next time round.

Rated 5 out of 5 stars

sammy's review

it really helped when I forgot what I to copy what I had an AI voice say. I really loved it

6 May 2026
Unprompted review
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Reply from HappyScribe

Hi Sammy, thank you for the kind words! Forgetting to copy what your AI voice just said is honestly one of those frustrating little moments, glad HappyScribe was there to bail you out.
Really appreciate the review.

Rated 5 out of 5 stars

Excellent service

Excellent service

17 May 2026
Unprompted review
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Reply from HappyScribe

Hi there, thanks so much for the 5 stars! Short and sweet, we'll take it.

Rated 5 out of 5 stars

Fantastic service and transparent packages

Honest and transparent about their packages and what is included. They give you a 10 minute free trial for transcription so you understand how the software works and if it works well or not - and it does work very well! It is easy to use and very straightforward, and you even have a function to extract quotes that works very well.

The AI generates transcripts are in almost perfect condition, and there are virtually no mistakes in your transcript unless your audio files mention names, organizations, or words in another language (some of which the software actually also translates well).

Moreover, it is GDPR-compliant (from what I understand), so very good for research.

I definetly recommend it.

18 May 2026
Unprompted review
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Reply from HappyScribe

Hi Cristian, thank you, this is one of the most thoughtful reviews we've had in a while and we really appreciate the detail.

A few specific things worth picking up on:

Pricing transparency is something we push hard on internally, so it's nice to hear it lands that way externally too.
The quote extraction feature is a relatively new one and we're really pleased it's working well for you, that's exactly the kind of use case it was built for.
You're spot on about names and organisations being the trickiest part. Our custom vocabulary feature (Glossary) can help with that if you ever want to give it a go on recurring terms.
And yes, HappyScribe is GDPR-compliant. We're also ISO 27001 compliant, which matters for a lot of research teams.

Thanks again for the recommendation, it means a lot.

Rated 5 out of 5 stars

Very good toolbox!

16 May 2026
Unprompted review
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Reply from HappyScribe

Hi there, thank you! "Toolbox" is a nice way to put it, that's pretty much how we think about it too.

Glad it's working well for you.

Rated 5 out of 5 stars

I wasn't sure what to expect

I wasn't sure what to expect, but the Happy Scribe experience has been pleasant, an easy to use platform with high quality transcripts

7 May 2026
Unprompted review
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Reply from HappyScribe

Hi MamaK, love hearing that the experience exceeded expectations! That's always nice to read first thing in the morning.

Thanks for giving us a try and for sharing your thoughts.

Rated 5 out of 5 stars

Easy to use and very accurate even…

Easy to use and very accurate even decerning multiple callers

11 May 2026
Unprompted review
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Reply from HappyScribe

Hi there, thank you! Speaker recognition is one of those things that gets surprisingly tricky, so we're really pleased it held up well on your recording.

Appreciate the review!

Rated 4 out of 5 stars

Haven't completed a project yet .

Haven't completed a project yet .

11 May 2026
Unprompted review
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Reply from HappyScribe

Hi Ronald, thanks for the 4 stars and for taking the time to leave a review!
Curious to hear how things go once you've finished your first project. If you hit any snags along the way, support@happyscribe.com is the place, we're quick to reply and happy to help.

Rated 5 out of 5 stars

PERFECT EASY TO USE

PERFECT EASY TO USE

10 May 2026
Unprompted review
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Reply from HappyScribe

Hi Mike, thank you! That's pretty much the goal in a nutshell.

Really appreciate you sharing this.

Rated 5 out of 5 stars

Exactly what I expected

Exactly what I expected (language: French)

10 May 2026
Unprompted review
HappyScribe logo

Reply from HappyScribe

Hi Bob, thank you! "Exactly what I expected" is probably the best compliment a tool can get.

Glad it worked out, and see you next time!

Rated 4 out of 5 stars

Only 10 mins before paywall

Kind of dumb that for your first test, you can only get 10 minutes of a recording translated. Honestly, for the time it took to create an account and agree to the permissions, it was a waste of my time to get only 10 minutes of a translation out of it. Maybe it's good if you pay the $8.50 Euros/mo, but I just wanted to see if it was worthwhile and couldn't complete that task.

9 May 2026
Unprompted review
HappyScribe logo

Reply from HappyScribe

Hi Amy, thank you for the honest feedback, the 10-minute free trial limit is something we hear about regularly and it's a fair point.

The thinking behind it is that 10 minutes is usually enough to test transcription quality, but you're right that it's tight for properly evaluating translation on a longer recording. We'll pass this back to the team, it's exactly the kind of feedback that helps us rethink the trial experience.

If you'd like to test a longer file before committing, drop us a line at support@happyscribe.com and we'll see what we can do.

Rated 5 out of 5 stars

Title

Construction

6 May 2026
Unprompted review
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Reply from HappyScribe

Hi Dembereldorj! Thank you for the 5 stars, we're glad HappyScribe is delivering! 🙌

Rated 5 out of 5 stars

It's great but please give like 10+…

It's great but please give like 10+ more free transcribes.

4 May 2026
Unprompted review
HappyScribe logo

Reply from HappyScribe

Hi JT! So glad you're enjoying HappyScribe! 😄

We appreciate the feedback on the free tier, we're always thinking about how to make HappyScribe as accessible as possible, and we'll pass that along to the team.

In the meantime, we hope you keep getting great results!

Rated 5 out of 5 stars

Great tool for subtitling and…

Great tool for subtitling and translating. Easy to use, correct and adjustable in an intuitive way. Worth it!
Happy to work with this tool, good output, makes my work effortless so I can spend time on quality checking.

Kind Regards,
Ard

30 April 2026
Unprompted review
HappyScribe logo

Reply from HappyScribe

Hi Ard! "Makes my work effortless so I can spend time on quality checking" that's exactly the kind of workflow we hope to enable. 😊

Thank you for the kind words and for taking the time to share your experience. We're really glad HappyScribe is pulling its weight for you!

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