Two trips today with courteous, friendly and helpful drivers. To and from both sides of Chelmsford (Great Baddow/Springfield) in peak periods. Avoided busy routes to reach destinations in go... See more
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Review summary
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Reviews shaping this summary
A Happycabs driver (Ali) was available straight away even though it was a busy Friday morning & other taxis had nearly an hour's wait. The driver's car was very clean & had a nice refreshing scent (n... See more
Company replied
We had a message to advise the taxi was on its way, turning up 5 minutes before the prescribed time. The drive was very polite helping load all the luggage and seeing us into his car. He was polite... See more
Company replied
Unbelievable..in times of need …. We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral p... See more
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Company details
Written by the company
Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!
Get a Taxi within minutes!
Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex!
Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses.
Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes.
We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles.
Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.
Contact info
Unit 8 Reeds Farm Estate, CM1 3ST, Chelmsford, United Kingdom
- 01245443443
- info@happicabs.com
- www.happicabs.com
4.3
Excellent
2K reviews
Replied to 92% of negative reviews
Typically replies within 1 week
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The company is really reliable and give…
The company is really reliable and give a time to be picked up by and track the driver
2 November 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Jackie, thank you so much for your very kind review. I am thrilled we meet your expectations and hope we continue to do so in the future.
A Ride With Missing Details
Booked through the app, which apparently believes in mystery over clarity — no mention of how many passengers the vehicle can take. We were five; the taxi was four; the maths did not add up. The driver’s attitude didn’t help either. A little transparency (and politeness) would go a long way.
1 November 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Thank you for sharing your feedback. We’re sorry to hear about your recent experience. For clarity, each vehicle listed in our app includes passenger and luggage icons showing the number of people and bags it can accommodate — we encourage checking these details before confirming a booking to ensure the vehicle meets your needs.
We’d like to look into this further and help resolve the issue. Could you please email us at management@happicabs.com
with your booking details so we can assist you directly?
i had to call again to find out where…
i had to call again to find out where my taxi was as i was told it was coming but was waiting 30 minutes in the dark.
31 October 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
We’re very sorry to hear about your experience and the delay you faced. That’s certainly not the level of service we aim to provide. We’ve asked you to share more details about your booking so we can investigate what happened and address it directly.
Reserving in advance does not work.
I booked a taxi for 6:30 to arrive at work at 6:45, but the taxi arrived at 6:41! He texted me that he had arrived before I even arrived!! My work was delayed because of the taxi.
1 November 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
We’re sorry to hear your taxi arrived later than expected and that this caused a delay getting to work. We’d like to review your booking to understand what happened and ensure this doesn’t happen again. We’ve asked you to share more details about your booking so we can investigate what happened and address it directly.
It appears that it will be 15 minutes late from the time I booked and the delay is constantly increasing.
The taxi I booked for 6.30 is supposed to arrive at 6.45. Why? I'm late for work.
1 November 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
We’re sorry to hear that your taxi arrived later than expected and caused a delay getting to work. We’d like to look into this further to understand what happened and prevent it from happening again. Please share your booking details with us so we can investigate and address the issue directly.
Reply from Happicabs - Essex Taxi Service
Thank you for your kind feedback! We’re delighted to hear that Jack provided a professional and positive service. We’ll be sure to pass your comments on to him — we know he’ll appreciate it.
Reply from Happicabs - Essex Taxi Service
Thank you for your feedback! We’re glad to hear you had a quick and pleasant experience.
Jack was very police and was fast to…
Jack was very police and was fast to show up 10/10 would 100% recomend
29 October 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Josh, thank you so much for you incredibly kind words. I will pass this on to Jack who will be equally as thrilled.
Great service and such a fun experience.
26 October 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Jane, thank you so much for your kind words. I hope we continue to meet your expectations in the future.
High service
The taxi driver went out of her way to assist me with enormous medical problems. I have ended up in Hospital.
23 October 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Susan, thank you so much for your very kind words. I am so glad the driver managed to assist you in your time in need. I sincerely wish you a speedy recovery.
Paying twice for one ride.
I pay on the app and yet I'm still expected to pay the driver extra if his meter says the ride cost more than what the app has given me. I shouldn't have to pay twice for one ride?
26 October 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Amy, I am truly sorry this has happened. I have send you a request for further information if you could kindly respond and I will get this sorted out for you as soon as possible. Kind regards
Our driver was very professional and…
Our driver was very professional and drove super safe.very impressed
Thank you
26 October 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good morning Mrs Alston, thank you so much for your kind words. I am thrilled we met your expectations on this occasion and sincerely hope we continue to do so in the future.
The taxi driver went above and beyond…
The taxi driver went above and beyond the call of duty and he was extremely kind and helpful.
25 October 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Ann, thank you so much for your very kind words. I an thrilled that our driver was able to assist you and sincerely hope we continue to meet your expectations in the future.
Great Service
Driver was very friendly, car was clean, cab was early.
24 October 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Arran, thank you so much for your kind words. I am thrilled we were able to meet your expectations and hope we continue to do so in the future.
Over 10 minutes late
Over 10 minutes late, called to check and was told to wait. No discount possible. Made late for carrying out procedures at the hospital.
24 October 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good morning Ellie, I am sorry to hear you had an issue. I have sent you a request for some more details. As soon as I receive this from yourself I will look into this for you. Apologises again. Kind regards
My Driver was really chatty and…
My Driver was really chatty and friendly. Great service!!!
24 October 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good morning Neil, thank you for your kind words. I am thrilled we met your expectations and sincerely hope we continue to do so in the future.
You book it through the app and 3…
You book it through the app and 3 minutes to arrival time car still hasn’t left the depot. Not the first time this has happened, always late- refuse to use from now on. No point being able to book for a set time if it’s always late.
23 October 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good morning, I am so sorry you have experienced issues when booking through our app. I have sent you a request for further information if you could kindly reply and I will look into it ASAP
Jack was a great driver very polite and…
Jack was a great driver very polite and helpful.
22 October 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Steven, thank you so much for your kind words. I am thrilled Jack met your expectations. I will pass this on to Jack who I am sure will be equally as thrilled. Kind regards
I was picked up by jack he’s a nice guy…
I was picked up by jack he’s a nice guy very cheerful
20 October 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening, thank you so much for your kind words. I will pass your comments on to Jack who will be as equally as pleased. I hope we continue to meet your expectations in the future.
Jack is an amazing driver
Jack is an amazing driver. Thanks for the lovely ride. Cheers!
19 October 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Ravi, thank you so much for your kind words, I will pass your words on to Jack who I am sure will be as equally as thrilled. I hope we continue to meet your expectations in the future.
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