A Happycabs driver (Ali) was available straight away even though it was a busy Friday morning & other taxis had nearly an hour's wait. The driver's car was very clean & had a nice refreshing scent (n... See more
Company replied
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Review summary
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Unbelievable..in times of need …. We were stranded due to incident outside of Colchester so our train was sent back to kelvedon… happicabs picked us up hassle free and had us to a family funeral p... See more
Company replied
We had a message to advise the taxi was on its way, turning up 5 minutes before the prescribed time. The drive was very polite helping load all the luggage and seeing us into his car. He was polite... See more
Company replied
Our driver from Braintree train station to home on Friday 27th November was exceptional. He was there when the train pulled into the station and was extremely pleasant and polite. To add to this my hu... See more
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Company details
Written by the company
Need a friendly, reliable ride? Happicabs is here to make your journey a breeze! We proudly provide taxis, minibuses, and minicabs across Chelmsford, Braintree, Witham, Maldon, South Woodham Ferrers, and surrounding areas. With over 60 years of experience, we’re dedicated to offering safe, smooth, and efficient rides that’ll have you smiling all the way to your destination! Whether you're off to the airport, heading to a hotel, enjoying a day out in London, attending a business meeting, going to the hospital, dropping the kids off at school, or catching a train or ferry, we’ve got the perfect ride for every occasion. Our team of DBS-checked, professional drivers will ensure you travel safely, comfortably, and on time. We make paying easy with options like cash, Apple Pay, and Google Pay. Plus, our handy taxi booking app (available for iOS and Android) lets you book and track your ride in real-time—making your travel experience smoother than ever. Just search for "Happicabs" in your app store and download it today! Whether it’s a quick trip, a special outing, or a group journey, Happicabs is here to provide you with top-quality service across Chelmsford, Braintree, and beyond. Whatever your transportation needs, you can always count on us for a friendly, reliable ride every time!
Get a Taxi within minutes!
Download the FREE App!
Book black taxis, cars, & minibus services with Happicabs – your go-to for reliable travel in Essex!
Easily book on-demand rides or schedule up to 3 months in advance via our mobile app. Choose from over 250 vehicles, including taxis, minicabs, people carriers, executive cars, accessible vehicles, and minibuses.
Enjoy fast, on-demand taxi services in Chelmsford, Witham, Maldon, Braintree, and South Woodham Ferrers, with rides arriving in under 10 minutes.
We also offer airport transfers with flight tracking and eco-friendly journeys in electric & hybrid vehicles.
Available 24/7 with friendly customer support! Book your ride today and unlock Essex with Happicabs.
Contact info
Unit 8 Reeds Farm Estate, CM1 3ST, Chelmsford, United Kingdom
- 01245443443
- info@happicabs.com
- www.happicabs.com
4.3
Excellent
2K reviews
Replied to 92% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Stop saying you’ve sent people a…
Stop saying you’ve sent people a request for further information when you never do. You fail to actually look into complaints and you fail to rectify them. The lies that come from this company is a joke.
30 September 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Excuse me, Georgina, the day you posted your original review I responded to you with a request for information which would have been emailed to you. You have not replied to this. I can not look into your complaint if you do not respond to the request for further information. I will sent you another request and if would reply I will happily into resolving this for you.
Very nice driver very careful driver…
Very nice driver very careful driver and helpful with heavy luggage and golf clubs
1 October 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Thank you so much for your kind words. I am glad the driver was helpful. I hope we continue to meet your expectations on your next journey.
Giving my review based on my driver…
Giving my review based on my driver this morning. He was so friendly and honestly made my morning so big thank you to him
1 October 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Thank you so much for your kind words. I am thrilled our driver this morning made your journey. I hope this continues for your next journey.
I even donot want to give them one…
I even donot want to give them one star. Totally irresposible, double than the price of uber. Kept me waiting for 30 minutes and in the end i had to book uber.
29 September 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good Afternoon Fariha, sorry to hear you have had issues with your bookings with us. I have sent you a request for further information. I would appreciate if you could respond so I can look into this throughly. Kind regards
Glen Driver *****Reasonable but mainly efficientGlen our…
Reasonable but mainly efficientGlen our driver really nice guy,and quick good service.
28 September 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Marvin, Thank you so much for your fantasic review. I will pass this on to Glen who I am sure will be equally as thrilled with your kind words.
Punctuated and Turned up 10 mins early
Punctual and Turned up 10 mins early.
Very polite.
27 September 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
HI Nicola, thank you very much for your very kind words. This is appreciated by our entire team. I hope we continue to meet your expectations in the future.
Stansted / Maldon airport transfer.
The outbound airport transfer was in time but the vehicle was too small - driver was very helpful but we did have to cram ourselves in with luggage on our laps & my wife’s walker wedged behind the drivers seat.
The return transfer was initially booked for the wrong date - quickly sorted & no extra charge. On the correct day the driver was bang on time in a bigger vehicle & was also super helpful.
It took a lot of emails back & forth to get the prices & book the taxi’s - but email responses were always quick.
26 September 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Thank you for your kind review, I am sorry that you had some issues especially with the outgoing taxi. I have passed this onto the training department to make sure we improve on this in the future. Kind regards
Polite taxi driver
The taxi driver who arrived today 25.9.25 came to the right address and was very polite
Great taxi driver
25 September 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi John, Thank you very much for your very kind review. It is appreciated by our entire team. We all sincerley hope we meet your expectations during your next journey.
Overall great experience
Overall great experience. Did experience a delay, but was contacted and informed and given the option to cancel. The drivers have always been courteous, helpful and knowledgeable. Will definitely keep using this service.
24 September 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Curtis, thank you so much for your kind review it is appreciated by both myself and my entire team. I hope we continue to meet your expectations in the future.
Your services are good
Your services are good, but I requested for a receipt for my company even before going forward to do the payment to book for the taxi, but up till now I have not been able to get my receipt for your services charge of £22.80, on 23/09/2025.
Please send me a receipt.
23 September 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Florance. I have sent you a request for further information so I can find your job and send the receipt to you. Please reply and I will send you an email receipt as soon as I get the required information.
The driver was rude and aggressive
The driver was rude and aggressive
23 September 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Keith, I am sorry you had an issue with one of our drivers. I have sent you a request for further information so I can investigate this fully for you.
Easy and reliable
Taxi came in time, very friendly driver and very easy booking service via their app
22 September 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good evening Miles, Thank you for your very kind review, I sincerley hope we continue to meet your expectations in the future.
Consistently unreliable at turning up…
Quite unreliable at turning up at pre booked pickup time, advice to book 15-30mins earlier than you need to accommodate for this. Rarely an apology given when late and has happened on more than 1 occasion now
19 September 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
HI Alex, I am so sorry you've had issues using our service. I have sent you a request for further infornation so I can investigate this fully for you. Kind Regards
The driver was on time and professional
The driver was on time. Taxi was clean, respected my space and was warm when interacted with me.
18 September 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Adewunmi, Thank you so much for your kind words, I am thrilled the driver looked after you. I hope we continue to meet expectations in the future.
Punctual arrival
Punctual arrival, pleasant journey and friendly driver 👍
18 September 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Mrs Kerr, thank you for your kind words. It is much appreciated by both myself and my entire team. I hope we continue to meet your expectations in the future.
This is the 5th time I've used Happicabs and each time the driver has been very polite&friendly and happy to chat, which I like. I would recommend Happicabs to anyone I know.
This is the 5th time I've used
17 September 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Hi Mrs Ball, Thank you so much for your very kind words. It is much appreciated by myself and my entire team. I hope we continue to meet your expectations in the future.
Reply from Happicabs - Essex Taxi Service
HI Jennie, Thank you so much for your very kind review. I sincerley hope we meet your expectations on the next occassion you use our services.
Really lovely driver - scary driving !
Really lovely driver - but I felt VERY unsafe when he overtook a bus without checking properly - and a car was coming from the opposite direction. Instead of stopping because the obstruction was on his side of the road - he just kept driving and the other driver was forced to stop to let him past. Needless to say, the other driver was very angry and I was very nervous. Safety has to be of utmost importance when carrying passengers and that was NOT the case today! I honestly only use Happycabs if forced. No confidence in them for many reasons.
15 September 2025
Unprompted review
Reply from Happicabs - Essex Taxi Service
Good Evening Janice, I am so sorry to hear you had such a bad experience. We take matters like this very seriously. I have sent you a request for further information and would be grateful if you could respond so I can fully investigate this for you.
Reply from Happicabs - Essex Taxi Service
Hi Elenor, Thank you so much for your kind feedback. It is much appreciated by myself and our entire staff. I hope we continue to meet your expectations in the future.
Reply from Happicabs - Essex Taxi Service
Hi Aghogho, Thank you ever so much for your kind review. It is very much appreciated by myself and our entire team. I sincerley hope we meet your expectations in the future.
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