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3.7
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I purchased a spice rack from John Lewis but had a mishap where one of the jars got chipped. Hahn customer service send me a replacement free of charge. Being of a clumsy disposition, I recently dropped a jar so contacted them to purchase a replacement. Yes again however they replaced for free, which I wasn’t expecting. In fact they sent me 4 jars. This is just brilliant customer service. I can’t recommend enough
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