I was skeptical to try this website due to the average reviews. However, I saw that they actually reply to people on here, so I gave them a shot. They were one of the VERY few websites selling this be... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've been tracking my items for a month now. It says that the package had left the UK on April 29th, with no further update since then. I reached out to Hachu through email and social media to... See more
Company replied
I ordered a fancy party dress and was amused once I opened the package it was exactly as it Portrays on the website good quality and the delivery services are good & fast . My order arrived within 3... See more
Ruined a party I was going to, item was saying dispatched then suddenly I get an email saying your order has been refunded. Now the dress is out of stock on here and on a similar website, all seems su... See more
Company replied
Company details
Contact info
Westerdale House, Harthill Street, M8 8AG, Manchester, United Kingdom
- customerservice@hachu.com
- www.hachu.com
3.2
Average
29 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Ordered some fantastic dresses in…
Ordered some fantastic dresses in different colours, returns were very straight forward and I was refunded promptly, I would order again from Hachu
18 September 2018
Unprompted review
Happy with my purchase
The delivery was fast and tracked. I am happy with the items, which looked exactly the same as shown on the website. I will be purchasing from them again, as they have affordable prices.
11 September 2018
Unprompted review
Great quality of clothing
Great quality of clothing, fast and efficient delivery and customer service.
Lovely to see new trends and the way it’s presented on Instagram is what made me buy.
29 August 2018
Unprompted review
Great price and great products!
27 August 2018
Unprompted review
100% recommend
100% recommend! Ordered a lovely dress and the quality and fit was amazing as well as being super cheap!
27 August 2018
Unprompted review
Great fit and very happy with quality
Great fit and very happy with quality, service and delivery. I’ll definitely order from Hachu again! 5 stars!
9 August 2018
Unprompted review
Amazing
Amazing clothing, high quality products and not too expensive. Only thing was the postage took a while (around 7-9 days) but I was very satisfied with the service!
9 August 2018
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.