Gun Dog Supply Reviews 

51
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Originally I received a bad replacement battery but Gun Dog Supply made it right. They just gained my business back. Thanks Mr. Snell...

Rated 5 out of 5 stars

I knew exactly what I was looking for and navigation of the site was easy to use and the ordering process was a breeze. I purchased the Garmin Pro 550+ and TT25 collars for my two Dobermans. Wanted a... See more

Rated 1 out of 5 stars

You placed the order on Aug 4th. It’s now Aug 14th — still no delivery. You contacted the seller, and they agreed to resend the order — which is a fair solution. But then they added a condi... See more

Company replied

Rated 5 out of 5 stars

Excellent product. Very fast shipping. However, USPS decided to take their time and took 12 days to deliver the item from Indiana to Georgia. It arrived in GA promptly but, as been my experience of la... See more

Company details

  1. Hunting Store

Written by the company

Since 1972, Gun Dog Supply has believed in providing you with the best possible shopping experience before, during, and after your purchase. "We train our dogs with the products we sell" is not just a slogan. We genuinely use and stand behind these products, allowing us to give expert advice and product suggestions to help you choose the dog training and hunting gear that will best meet your needs. If we are not satisfied with a product, we know you won't be either!


Contact info

4.2

Great

TrustScore 4 out of 5

51 reviews

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4.2

All reviews

(51)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order products online

Easy to order products online. Very quick response in acknowledgment of the order. The order was shipped the next day without any mistakes. My order arrived timely and was 100% correct.

12 March 2024
Unprompted review
Rated 1 out of 5 stars

bought a garmin alpha 100 and collar…

bought a garmin alpha 100 and collar system...never charged right even with new software...ended up buying new batteries... which took 1.5 weeks to get with a lame and untrue shipping story...batteries received were 2 years old...still wouldn't charge...in the middle of a very short season in mass...went to lion country supply and got merchandise overnight that I was told could not be done...too bad they have a nice inventory...but when your car is broken you don't rent a car for 2 weeks...you pay for overnight shipping...easy math...and you keep the customer

10 November 2023
Unprompted review
Rated 1 out of 5 stars

Guarantee a waste of time on Garmin Sportdog

I have just wasted two months of training my dogs because of 1) a defective product (Garmin) and 2) believing Gun Dog supply would exchange and upgrade the collar.
I returned the collar within the 30 day, guaranteed period and then waited another month for them to bill me $6 for sales tax for the upgrade.
When I called to find the status, they said I owed another $100 instead of an equal swap and I "misunderstood". I did not misunderstand - and I will not deal with Gun Dog Supply again. They do not honor their guarantee and they sold faulty equipment.

31 July 2022
Unprompted review
Rated 2 out of 5 stars

Shipping costs are high.

Ordered two brass name (I.D) plates, one for each of my two dogs. While the tag itself is nice, easy to read and seems to be holding up well, the rivets are weak and break easily. While they do offer replacement rivets at a reasonable price, be aware that they want $7 to mail it.

22 March 2022
Unprompted review
Rated 5 out of 5 stars

Good price, quick shipping, happy customer

In an era of so many scams online, Gun Dog Supply is legit and they had what I needed at a good price. I called them and the guy I talked to sounded like he was actually from Missouri. I ended up ordering online after confirming that they had the starter I needed in stock and I received it shortly with surprisingly quick free shipping.

22 February 2022
Unprompted review
Rated 5 out of 5 stars

A few years ago I placed an order and…

A few years ago I placed an order and it was inadvertently delivered to the wrong address. When I called Gun Dog supply, they simply replaced the items right away with no questions asked. I appreciate that amazing service even more after the following happened today. A much larger national company lost an item that I returned to them (even though the UPS tracking info confirmed they had received the package) and refused to refund my money for the package, which they admitted losing after receiving it.

18 May 2018
Unprompted review
Rated 5 out of 5 stars

Quality products

I ordered a leather collar for my pointer - got it superquick and I'm really happy with the quality of the collar.

18 December 2016
Unprompted review

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