Damaged products, terrible service and barely any responses.
I ordered decals from their website and they didn't arrive for a month. I informed them that's it's too late and that I'll be moving out of my old house so I won't be able to get them. They told me "the decals are being returned to them" which was a lie. Because one month later, they arrived at my old house. I went to collect my rental deposit and my landlord handed me the mail. It must've gotten soaked in the rain in UK and the decals, instructions and envelope were damaged. This is their fault too as they just put them in plain envelope without any plastic covering. I have a video of me opening the mail as proof. I paid 32 GBP for the decals and asked them to refund me my money. They told me to get a refund from Royal Mail, trying to send me on a wild goose chase because I'm in another country and I have no idea how the Royal Mail works. They also mentioned the value of the decals as only 3.99 GBP on the mail so even if I somehow got a reimbursement from Royal Mail it would only be 10%. It's a shame they're asking me to get a refund from Royal Mail when they know I won't get my money back. Now they blocked me and aren't replying to my emails or social media messages. I've never encountered a business with such disregard for their customers. Terrible experience to get your items 2 months late, damaged, and no
replies from seller. No other recourse left for me than to write this review.