I spoke to Edwin today who made this Loan process the easiest I have ever known He was professional and had an excellent telephone manner A very nice man and company and I would not hesitate to... See more
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Company details
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Guarantor My Loan is a loan lender with a difference, providing affordable guarantor loans to borrowers in the UK. Founded in Norwich and trading since August 2014, we have grown and developed into one of the more innovative and popular loan lenders in the market today. We’re proud of our pioneering peer-to-peer lending model, which benefits both lenders and borrowers who are looking for more affordable rates than they could maybe get elsewhere.
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Contact info
4th Floor, 25/27 Surrey Street , NR1 3NX, Norwich, United Kingdom
- 01603 391013 or 01603 391136
- customerservice@guarantormyloan.co.uk
- www.guarantormyloan.co.uk
Asks customers to review
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Replied to 18% of negative reviews
Typically replies within 1 week
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Amazing service.
Kwame made the whole process as a guarantor so easy and stress-free! He was extremely friendly, built great rapport, and even had a good laugh with him while setting up my friend’s loan. It’s rare to get such warm, genuine customer service. Highly recommend GuarantorMyLoan!
Edwin was very clear and easy to speak…
Edwin was very clear and easy to speak with. Definitely brought a personal touch to the experience which can be hard to do over the telephone in such services. Would definitely advise any others looking for this level of service to use this in the future
A fantastic friendly service
What a fantastic company, made me feel so welcome and such an amazing service, professional and quick, super easy too! The gentleman on the phone was friendly, polite and a true day maker! I believe his name is kwame, Big appreciation to you sir for been a lovely soul!
Outstanding professionalism
Outstanding professionalism, effective, efficient and very straight forward to use. Staff polite, respectful and helpful.
A very professional interface between…
A very professional interface between myself and your representative.
He was clear and concise on every detail discussed.
Tom was friendly and clear about risks…
Tom was friendly and clear about risks of being a guarantor
Really nice service very kind and…
Really nice service very kind and polite staff Edwin I spoke to was very helpful and lovely
James processed my loan application and…
James processed my loan application and they offered me something better to help manage my finances. I am happy with the service and guidance received.
Very seamless experience
Very seamless experience. James was very polite and professional and explained every process to me patiently. It’s been a great experience
Excellent company with all positive words from me !
I spoke to Edwin today who made this Loan process the easiest I have ever known
He was professional and had an excellent telephone manner
A very nice man and company and I would not hesitate to recommend them to anybody
A******
Thankyou
Tom was very helpfully and a grateful…
Tom was very helpfully and a grateful customer service:
Simple and friendly service
Really clear instructions and friendly and approachable staff
Exemplary interaction and customer…
Exemplary interaction and customer service from James
Edwin was very professional with great…
Edwin was very professional with great communication.
Edwin made sure everything was explained and that I was aware of all the information I needed.
Process was handled well.
Edwin was very informative and was…
Edwin was very informative and was clear with with explaining everything
Very attentive and friendly advisors
Very attentive and friendly advisors. Leona especially was extremely helpful and caring making this a very easy transaction.
Edwin was a great help supported me…
Edwin was a great help supported me with all information I needed and guided me step by step through my process
Meda made everything so easy
Meda made everything so easy! I was so worried about the process and how long everything would take and that I would have to do so much reading and paperwork. Meda made everything understandable and got everything in place for me so quickly! I definitely recommend her!
The process was straight forward with…
The process was straight forward with any queries from both sides explained and resolved clearly and easily. Meda, the lady who dealt with our application was so helpful and guided us through the process in a very friendly but professional way. Great service
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