GSFCarParts.com Reviews 

Ordered the previous night, order confirmed for collection the following morning. Picked it up before 09-00am. All order there and ready for my collection. Great service would recommend.

Good price, in stock, collected same day. Cannot think of anything to improve.

Warning GSF fully lies about dispatch and delivery times. It did this multiple times to me in the past so I stopped oereing from them.

It has been a year or so since, was hoping they had changed. I decided to order somethings I needed urgently for my MOT their delivery time stated 2-4 days and that the stock was in stock online...... Its already the 4rth day (I ordered at like 1am) and its still showing as processing.

There is only an A.I chat bot with limited replies to speak to, u cant text chat with an advisor. Or at the very least there is no clear way to do so.

Again am stuck because I chose this company, it clear it will do it's normal lie of saying 'sometimes orders get delayed' and then deliver weeks later with the wrong part (from experience )

Excellent service from the team, always seems to have the parts for my car at a good price.
The guys are knowledgeable & point you in the right direction, if you’re needing advice on the correct parts

I've always had a good experience when using gsf i normally order online at a discounted price and pick up in store.

A handy local supplier of most parts you'll need.

Required part was in stock and ready for collection within minutes

5 parts ordered, 2 x wheel bearings, 2 x feont coil springs, outer tie rod, on Sunday, timer said order within 90 mins for delivery Tuesday, paid extra £4 for delivery, despite website stating free delivery over £80,

No delivery or updates tuesday, called Wednesday, 30 mins on hold told delivery by thursday,

Thursday got a delivery 2 springs delivered, rest of order missing, called 25 mins on hold, explained to the customer service staff, told to hang on while they contact supplier, then hung up on me.

Really poor service, i use autodoc if im not in a rush, or local factors near me if i am but tried GSF as they had parts i needed and fast delivery, failed on both.
I wouldnt bother using them based on this, vehicle on a ramp waiting on parts for a week.

Update:
Spoke to Customer service agent Monique B.
Who despite not being able to actually tell me when i will have my order delivered, was at least very nice, professional and tried her best to resolve the problem, and deserves a mention.

Had a bad experience with GSF a few years ago but benefit of the doubt I will try again this time ordered a handbrake cable. Nothing appeared within the timescale they state and then received an email from customer service stating there is a problem with stock in the warehouse refund initiated so I rechecked on the website and shows the cable is in stock resent the email back to customer services showing stock on website no response should have learnt from the first time plenty of other trustworthy motor factors out there

Easy to order and friendly customer service in shop

Reserved some parts, went to collect them and the person who serving lacked any interest in what he was doing ( no eye contact or enthusiasm) to the point I asked if anyone around here smiled and that it surely can’t be that bad! ? To cut a long story short his lack of interest put me off buying the parts and was on my way out when his colleague said his mum had just died. Firstly it’s sad his mother had died, secondly rather than take his grief to work to be noticeable why come to work, he was obviously grieving. More importantly why wasn’t he given compassionate leave? his colleague knew about his bereavement, then people like me don’t have to say the wrong thing. For what it’s worth and having just lost someone recently too, it does get easier with time. Sadly won’t be going back

Ordered a wheel bearing online, the website states a correct fit but check the make model etc from the list the site provides. After going through multiple pages I finally found my make and model so it was a correct fit.

The website was saying order in the next 1hr 32minutes to get the part by Saturday (I ordered Thursday). So a good and the order was placed.

The car was booked in Monday, but the part didn't arrive. I quickly went on to Euro Carparts and ordered a click and collect. They checked the dealer network for a correct fit and the car was repaired.

The GSF part came Tuesday so had to be sent back for a refund. It was also the incorrect part as I checked against the old one from the garage.

All in all this was a total waste of time for me and the garage repairing my car. Wrong part and not delivered on time. Stay clear.

7 days later still no delivery. Gsf blamed the courier. I dont care. I needed the part next day and i bought from them not the courier. Got money back after 12 emails. Seriously need to do better

Bought an exhaust from warrington depot, got home, began fitting it. after i got my old rear silencer off i went to slot the new on on, only to find it had been damaged and was unfittable.

Man who originally served me was miserable and made us stand outside to recieve the order as he couldnt be bothered bringing it through the shop. Same man served me as i returned said defective part, had an attitude, threw my refund receipt onto the desk infront of me.

St helens depot had the same part in, went there got it, everything was perfect and lovely service.

Order was not ready to collect even though I received a text to say it was. I collected the next day and couldn’t use my first time purchase discount as I was informed the online price was already discounted? I am sure this is not correct under trade/ consumer etc.
The parts are of good quality and exact specifications to both vehicle models.

I didnt recieve a order number by email so shop wouldn't let me have the part until I made contact using livechat for one, even though i could prove the the order. The staff made no effort to help. I had online discount code, only to find the price
In shop was the same price as my discounted one!

Easy to order online for collection. Very price competitive. Good communication. Goods were ready quickly. All together is was a very easy purchase.

Ordered online and it said 2 in stock. Received a text to say order was ready to collect so got there only to be told there was none in stock and it was an error. We asked if there was alternative and was told yes but we'd have to pay now and our refund would take 7-10 days. Ended up leaving it. Getting an instant refund through PayPal and buying from Euro Car Parts

I bought a car battery online and wasn't told it was ready in any way. I just called in the day after and collected it as I was at asda over the road. Pot luck sadly. Otherwise great thanks!