Grünwelt Energie Reviews 

4,664
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

The website to change electric companies was easy to use and I am glad that the new company will terminate the contract from the old company.

Rated 1 out of 5 stars

When I booked online, the price was clearly listed as €50.20 for 2,500 kWh. After receiving the contract, the plan was suddenly €99 per month. the price on website is 47 euro while on check 24 its 56... See more

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Company details

  1. Electric Utility Company

Information provided by various external sources

Ökostrom und Ökogas aus einer Hand


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

5K reviews

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4.3

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(4,664)

2,138 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New Customer

New Customer, switching was completely painless and I am looking forward to my cost savings while receiving great service!

10 July 2019
Unprompted review
Rated 1 out of 5 stars

Untrustworthy

I was about to move house and talked about it with a support member. This evening my contract got cancelled. They claim it was me who canceled the contract in order to not pay the new customer bonus.

9 July 2019
Unprompted review
Rated 1 out of 5 stars

Pricing Scheme That Throws Existing Customers Under a Bus

(I ordered Grünwelt but Stromio delivered the electricity)

I noticed that my electricity bills had gotten significantly higher in the last year. This is because they raised the rates — but only for new customers. In other words, they screw existing customers! The opposite of loyalty.

The letter they sent justified the price increase with vague ideas about the increasing price of renewables but this was a disingenuous attempt at green-washing. I know this because their homepage cites prices that are more than 20% cheaper per kilowatt hour than what they raised my prices too (as soon as I was locked into a contract that was difficult to get out of).

Other companies would never do this to their customers. Never ever buy Grünwelt Energie.

25 June 2019
Unprompted review
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